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"Close to the train and met our needs. Room for was a little small but staff helpful. " More

By a verified traveller on Sun 20 Oct 2019

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Hotel Description

Chester Station Hotel, Sure Hotel Collection by Best Western puts you in the center of Chester, 1 km (0.6 mi) from Roman Amphitheatre and 1.1 km (0.7 mi) from Chester Cathedral. Highlights at this hotel include free in-room WiFi.

You can enjoy flat-screen TVs with digital channels, and all 75 rooms feature coffee/tea makers, free local calls, and safes. Room service, hair dryers, and desks are also available.

For a drink, you can stop by the hotel's own lounge bar. Business travelers can take advantage of conference space and a meeting room. Additionally, you'll find free WiFi in public areas, concierge services, and a 24-hour front desk. To-go breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.

Within a 30-minute walk of this 3-star Chester hotel, attractions include Chester City Walls and Chester Racecourse.

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Chester Station Hotel, Sure Hotel Collection by Best Western ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for Chester Station Hotel, Sure Hotel Collection by Best Western

Everyone (2)
4 out of 5
Close to the train and met our needs. Room for was a little small but staff helpful.

Posted by on 20 Oct. 2019

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1 out of 5

please don't stay if you want a good night sleep

The beds are hard and very uncomfortable, the room was very hot with no airflow, and the rooms generally are dusty and in a state of disrepair. The cleaners did not service our room in the day as they did not have a spare key for the room. I would reccomend anywhere but here.

Posted by on 12 May 2016

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About the Chester Station Hotel, Sure Hotel Collection by Best Western

Location City Road, Chester, England CH1 3AF

Property Features

As a guest of Chester Station Hotel, Sure Hotel Collection by Best Western, you'll find tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The business-friendly Chester Station Hotel, Sure Hotel Collection by Best Western also features dry cleaning/laundry services, room service (during limited hours), and a front desk safe. This 3-star Chester hotel is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 3 levels
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Chester Station (0.1 km / 0.1 mi)

Room Amenities

Chester Station Hotel, Sure Hotel Collection by Best Western offers 75 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower and tub combination
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • No cots (infant beds) available
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow regional sanitisation guidelines
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 7.50 per person (approximately)
  • Offsite parking fee: GBP 15.00 per night (1.3 mi away)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hallmark Inn
  • Hallmark Chester
  • Hallmark Inn Chester
  • Chester Sure Hotel Collection by Best Western
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.