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4.2 out of 5

"Great suites, staff and guests, will be back next time in Canberra👍 " More

By a verified traveller on Mon 23 May 2022

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Hotel Description

Pacific Suites Canberra places you in the center of Canberra, within just a 15-minute stroll of Australian National University and Canberra Museum and Gallery. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a TV with digital channels, and each apartment features free WiFi, a balcony, and a living room. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include free toiletries and a pillow menu. A dining area, a coffee/tea maker, and Netflix are also available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and concierge services. Other amenities include laundry facilities, express check-out, and dry cleaning/laundry services. There's also the convenience of self parking.

With a stay at this 4.5-star Canberra City Centre aparthotel, you'll be 1.2 km (0.7 mi) from Civic Square and 11.5 km (7.2 mi) from Canberra Hospital.

One Bedroom Apartment Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$151* Per night/room 26 Jun. - 27 Jun.

Two Bedroom Apartment Balcony

Bed Count 2 King Beds Maximum Occupancy 5 Max

Family Suite Balcony

Bed Count 1 King Bed Maximum Occupancy 7 Max

High Rise Two Bedroom Two Bathroom Apartment Balcony

Bed Count 2 King Beds Maximum Occupancy 5 Max

Two Bedroom Apartment Two Bathroom Balcony

Bed Count 2 King Beds Maximum Occupancy 5 Max

Pacific Suites Canberra ratings based on 1,100 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pacific Suites Canberra

Everyone (565) Couples (100) Business (4) Family (415)
5 out of 5
Great suites, staff and guests, will be back next time in Canberra👍

Posted by on 23 May 2022

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Comment from Hotel Management

24 May 2022 by Reception

Thank you for your stay. We look forward to having you with us again. Best regards, Pacific Suites Canberra

4 out of 5
Very spacious, suited our family (couple and two adult daughters) perfectly. King bed very comfortable. Balcony and view from 8th floor is superb, good living room space and well appointed kitchen area. Two bathrooms good, would have been better if they had some bench space. A few things required fixing (alerted the desk); Sliding door to balcony wouldn't open, safety rail in shower came off at a touch. Ironing board had no legs.

Posted by on 12 May 2022

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Comment from Hotel Management

21 May 2022 by Jess - Guest Experience Manager

Hi Jenny, thanks so much for taking the time to share detailed feedback from your recent stay with us. We actively take the time to read every review and your comments have been shared with maintenance for immediate attention.

4 out of 5
Didn't like the difficulty of getting into the bath to have a shower - not easy for older or disabled. Liked the size of the units.

Posted by on 6 May 2022

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Comment from Hotel Management

9 May 2022 by Jess - Guest Experience Manager

Hi James, we are so sorry to hear about your experience. We have more accessible rooms available and please do give us a call when you next book and we will make sure to allocate you a suitable room.

5 out of 5
Great size for price. Unlike other venues you get a whole apartment with full sized kitchen, laundry facilities, 2 bathrooms including a bath, a big plus when travelling with kids. Easy to access free parking. We did late check in, process was smooth and uncomplicated. Easy walking distance ro nearby cafes and restaurants. Nice views from large windows. Modern decor. Comfy beds. Best place we have yet stayed in while in Canberra, will be back for sure!!

Posted by on 4 May 2022

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Comment from Hotel Management

9 May 2022 by Jess - Guest Experience Manager

Sounds like you were able to make the most of our spacious apartments and terrific location in Braddon. We really appreciate your feedback and hope to welcome you back again soon!

5 out of 5
We had a very spacious 2 bedroom apartment, lots of room!

Posted by on 4 May 2022

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Comment from Hotel Management

4 May 2022 by Jess - Guest Experience Manager

Cheers for the terrific review Ross and we look forward to welcoming you back soon.

4 out of 5
Loved net flicks available. Lovely big balcony Room in need of an update. Tv not working in the bed room.

Posted by on 4 May 2022

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Comment from Hotel Management

4 May 2022 by Jess - Guest Experience Manager

Hi Malia, thanks for taking the time to share your feedback which has been reviewed by the team for future improvements. We look forward to welcoming you back when you are next in Canberra.

4 out of 5
Nice and clean and well appointed rooms.

Posted by on 30 Apr. 2022

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Comment from Hotel Management

2 May 2022 by Jess - Guest Experience Manager

Terrific - see you next time!

4 out of 5
Location is great and apartment was nice but getting up and down in the lifts was a massive pain as the staff use the same lifts for cleaning, linen, moving etc.

Posted by on 27 Apr. 2022

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Comment from Hotel Management

2 May 2022 by Jess - Guest Experience Manager

Hi Sergio, so sorry to hear about the lift delays during your recent stay. We always look to improve and will investigate the service lift availability during peak cleaning times in the morning and afternoon.

5 out of 5
Well presented and great customer service

Posted by on 15 Apr. 2022

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Comment from Hotel Management

19 Apr. 2022 by Jess - Guest Experience Manager

Terrific - see you next time Paul!

3 out of 5
Good location but lacking kitchen equipment

Posted by on 14 Apr. 2022

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Comment from Hotel Management

19 Apr. 2022 by Jess - Guest Experience Manager

Thanks Christine, your review has been shared with the management team for future improvements.

Property Features

Pacific Suites Canberra offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. There are 2 meeting rooms available. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Pacific Suites Canberra. The aparthotel can provide concierge services and wedding services. For a fee, parking is available. This 4.5-star Canberra aparthotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 8 levels
  • 165 sq m of conference space
  • Built in 2006
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Kingston Canberra Station (7.4 km / 4.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Pacific Suites Canberra offers 153 accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations offer separate living rooms. A pillow menu is available. Televisions come with digital channels and Netflix. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Living room
  • Television
  • Digital channels
  • Netflix
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 2:00 AM

Special check-in instructions:

The front desk is open during the following times:

  • Sunday - Thursday: 8:00 AM - 8:00 PM
  • Friday - Saturday: 8:00 AM - 11:00 PM
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Sunday - Thursday: 8:00 AM - 8:00 PM
  • Friday - Saturday: 8:00 AM - 11:00 PM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Pets allowed (no fees)
  • Staffed front desk
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 18 per night
  • Pet deposit: AUD 100 per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clifton Northbourne
  • Clifton Suites
  • Clifton Suites Northbourne
  • Clifton Suites Northbourne Aparthotel
  • Clifton Suites Northbourne Aparthotel Braddon
  • Clifton Suites Northbourne Braddon
  • Pacific Suites Canberra Aparthotel
  • Pacific Suites Aparthotel
  • Pacific Suites Canberra Ascend Hotel Collection
  • Pacific Suites Ascend Hotel Collection
  • Pacific Suites Canberra Ascend Collection
  • Pacific Suites Ascend Collection
  • Pacific Suites Canberra Aparthotel Braddon
  • Pacific Suites Canberra Braddon
  • Pacific Suites Canberra an Ascend Hotel Collection
  • Clifton Suites on Northbourne
  • Pacific Suites Canberra Bradd
  • Pacific Suites Canberra Braddon
  • Pacific Suites Canberra Aparthotel
  • Pacific Suites Canberra Aparthotel Braddon
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.