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4.3 out of 5

"The position close to the city, the access from Mort Street and the layout of the unit made it feel more user friendly and comfortable. " More

By a verified traveller on Fri 27 Mar 2020

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Hotel Description

Pacific Suites Canberra puts you in the heart of Braddon, within a 20-minute stroll of popular places like Canberra Centre and Australian National University. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a TV with digital channels, and each apartment features free WiFi, a balcony, and a living room. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include free toiletries and a pillow menu. A dining area, a coffee/tea maker, and free newspapers are also available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and concierge services. Other amenities include laundry facilities, a 24-hour front desk, and express check-out. There's also the convenience of self parking.

Attractions within a 30-minute walk of this 4.5-star Canberra City Centre aparthotel include National Convention Centre and Lake Burley Griffin.

One Bedroom Apartment Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$112* Per night/room 30 Jun. - 1 Jul.

Two Bedroom Apartment Balcony

Bed Count 2 King Beds Maximum Occupancy 5 Max

Family Suite Balcony

Bed Count 1 King Bed Maximum Occupancy 7 Max

Eco Stay Two Bedroom Apartment Two Bathroom - Limited Housekeeping

Bed Count 1 King Bed Maximum Occupancy 5 Max

High Rise Two Bedroom Two Bathroom Apartment Balcony

Bed Count 2 King Beds Maximum Occupancy 5 Max

Two Bedroom Apartment Two Bathroom Balcony

Bed Count 2 King Beds Maximum Occupancy 5 Max

Pacific Suites Canberra ratings based on 992 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pacific Suites Canberra

Everyone (553) Couples (84) Business (4) Family (355)
3 out of 5

Posted by on 18 May 2020

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Comment from Hotel Management

21 May 2020 by Jess - Guest Experience Manager

Thanks for taking the time to leave a review and we hope to welcome you back when you are next in Canberra.

5 out of 5
The position close to the city, the access from Mort Street and the layout of the unit made it feel more user friendly and comfortable.

Posted by , from Albury on 27 Mar. 2020

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Comment from Hotel Management

29 Mar. 2020 by Jess - Guest Experience Manager

Cheers Peter, sounds like you were able to make the most of our central spot on Northbourne Ave , plus the Mort St access. Hope to welcome you back when you are next in Canberra.

5 out of 5
Lovely place in the heart of Canberra City right near Lonsdale Street

Posted by on 17 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by Jess - Guest Experience Manager

Terrific - we love it when our guests can make the most of our vibrant Braddon location.

3 out of 5
there was a very musty smell in the corridors which they tried to cover up with air freshener bit by lunch tim it was back

Posted by , from sydney on 17 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by Jess - Guest Experience Manager

Please accept our apologies for your recent experience.

2 out of 5
Dirty elevator, mould in bathroom, expensive wasn’t told about parking fees or MasterCard fees until check in

Posted by on 14 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by Jess - Guest Experience Manager

Please accept our apologies for your recent experience and your review has been shared with Housekeeping management for immediate improvements. Wotif is a third party booking channel however our team have made sure additional charges for non-direct bookings are advertised clearly. I have double checked our Wotif listing and both the parking and MasterCard fees are listed.

5 out of 5

Posted by on 14 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by Jess - Guest Experience Manager

5 stars!

4 out of 5
I didn’t like the cleaners knocking on my door more than an hour before I had to check out asking if they could clean the room. Other than that I enjoyed my stay at Pacific.

Posted by , from Canberra on 7 Mar. 2020

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Comment from Hotel Management

9 Mar. 2020 by Jess - Guest Experience Manager

Hi Troy. Please accept our apologies for the cleaning mix up and we will share your review with our Executive Housekeeper.

4 out of 5
I wasn't impressed that our balcony suite view faced directly at the building next door. The bath and shower facility was something out of the 1970's Starting to show its age. Overall the suite fitted our purpose (a one night stop over in Canberra).

Posted by on 7 Mar. 2020

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Comment from Hotel Management

9 Mar. 2020 by Jess - Guest Experience Manager

Thanks for taking the time to share your recent experience and we appreciate your feedback.

4 out of 5

Posted by on 5 Mar. 2020

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Comment from Hotel Management

6 Mar. 2020 by Jess - Guest Experience Manager

Terrific - hope to welcome you back soon!

4 out of 5

Posted by on 28 Feb. 2020

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Comment from Hotel Management

3 Mar. 2020 by Jess - Guest Experience Manager

Cheers for the review and we hope to welcome you back when you next visit Canberra.

Property Features

Pacific Suites Canberra offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. There are 2 meeting rooms available. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Pacific Suites Canberra. The aparthotel can provide concierge services and wedding services. For a fee, parking is available. This 4.5-star Braddon aparthotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 8 levels
  • 165 sq m of conference space
  • Built in 2006
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Separate living room1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Canberra, ACT (CBR-Canberra Intl.) (9.2 km / 5.7 mi)
  • Train station: Kingston Canberra Station (7.4 km / 4.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Pacific Suites Canberra offers 153 accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations offer separate living rooms. A pillow menu is available. Televisions come with digital channels and Netflix. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Living room
  • Television
  • Digital channels
  • Netflix
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Pillow options
  • Shower and tub combination
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Upon arrival you will be required to provide a valid credit card for pre-authorization. A security bond will be held against the credit card.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property advises that enhanced cleaning and safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.

  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • Property uses a professional cleaning service
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 15 per night
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clifton Northbourne
  • Clifton Suites
  • Clifton Suites Northbourne
  • Clifton Suites Northbourne Aparthotel
  • Clifton Suites Northbourne Aparthotel Braddon
  • Clifton Suites Northbourne Braddon
  • Pacific Suites Canberra Aparthotel
  • Pacific Suites Aparthotel
  • Pacific Suites Canberra Ascend Hotel Collection
  • Pacific Suites Ascend Hotel Collection
  • Pacific Suites Canberra Ascend Collection
  • Pacific Suites Ascend Collection
  • Pacific Suites Canberra Aparthotel Braddon
  • Pacific Suites Canberra Braddon
  • Pacific Suites Canberra an Ascend Hotel Collection
  • Clifton Suites on Northbourne
  • Pacific Suites Canberra Bradd
  • Pacific Suites Canberra Braddon
  • Pacific Suites Canberra Aparthotel
  • Pacific Suites Canberra Aparthotel Braddon
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.