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"Fantastic staff members, so accommodating. It was so quick and easy to check in after hours. Nice self contained room. We’ll be back. " More

By a verified traveller on Wed 30 Dec 2020

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Hotel Description

Koala Beach Resort places you in the center of Cairns, within just a 15-minute stroll of Cairns Central Shopping Centre and Cairns Marlin Marina. Highlights at this Art Deco hostel include free in-room WiFi.

All 29 rooms feature ceiling fans.

This smoke-free hostel offers free WiFi in public areas, a garden, and express check-out. Other amenities include laundry facilities, a microwave in a common area, and a refrigerator in a common area. There's also the convenience of airport drop-off service.

With a stay at this Cairns Central Business District hostel, you'll be 1.1 km (0.7 mi) from Cairns Convention Centre and 3.8 km (2.4 mi) from Mount Whitfield Conservation Park.

Basic Double Room, Private Bathroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Basic Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Koala Beach Resort ratings based on 67 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Koala Beach Resort

Everyone (36) Couples (15) Family (17)
5 out of 5
Fantastic staff members, so accommodating. It was so quick and easy to check in after hours. Nice self contained room. We’ll be back.

Posted by on 30 Dec. 2020

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5 out of 5

Posted by on 20 Dec. 2020

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5 out of 5

Posted by on 20 Sep. 2020

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3 out of 5

Posted by on 2 Jan. 2020

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5 out of 5
The lady at the front desk went out of her way to help us

Posted by on 26 Oct. 2019

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3 out of 5
Good location. Cheaper option with a basic standard. No fridge or any kitchen items and no remote for the TV. Cheap and basic but good CBD location.

Posted by on 10 Sep. 2019

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5 out of 5

Posted by on 9 Sep. 2019

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3 out of 5

Posted by on 5 Aug. 2019

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4 out of 5

Posted by on 6 Jun. 2019

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4 out of 5
Nice and quite place. Nice property por families. Good security at night, close to City Place and public transport👌

Posted by on 25 Apr. 2019

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Property Features

Koala Beach Resort offers its guests tour/ticket assistance, multilingual staff, and a garden. WiFi is free in public spaces. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Koala Beach Resort also features laundry facilities, express check-out, and a microwave in a common area. This Art Deco Cairns hostel is smoke free.

  • 29 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Cairns Intl. Airport (CNS) (6.6 km / 4.1 mi)
  • Train station: Cairns Station (1.4 km / 0.9 mi)
  • Property shuttles: Airport drop-off

Room Amenities

Koala Beach Resort offers 29 accommodations with ceiling fans and blackout drapes/curtains. This Cairns hostel provides complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Bathrooms include showers with rainfall showerheads. Irons/ironing boards and hair dryers can be requested.

  • Communal kitchen access
  • Shower
  • Rainfall showerhead
  • Hair dryer available
  • Iron and ironing board available
  • Blackout drapes
  • Ceiling fan
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • No lifts
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 15 per person
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Beach Koala
  • Koala Beach
  • Koala Beach Cairns
  • Koala Beach Resort
  • Koala Beach Resort Cairns
  • Koala Resort
  • Koala Beach Hotel Cairns
  • Koala Beach Resort Cairns
  • Koala Beach Resort Hostel/Backpacker accommodation
  • Koala Beach Resort Hostel/Backpacker accommodation Cairns

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Koala Beach Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Alcohol isn't served at Koala Beach Resort.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.