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"The lady at the front desk went out of her way to help us " More

By a verified traveller on Sat 26 Oct 2019

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Hotel Description

Koala Beach Resort puts you in the heart of Cairns, steps from Cairns Aquarium and within a 10-minute stroll of Cairns Central Shopping Centre.

All 29 rooms feature ceiling fans.

This smoke-free hostel offers free WiFi in public areas, a garden, and tour/ticket assistance. Other amenities include laundry facilities, a microwave in a common area, and a refrigerator in a common area. There's also the convenience of airport drop-off service.

Sights within a 15-minute walk of this Cairns Central Business District hostel include Cairns Marlin Marina and Cairns Convention Centre.

Basic Double Room, Private Bathroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Basic Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Koala Beach Resort ratings based on 67 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Koala Beach Resort

Everyone (35) Couples (16) Family (16)
3 out of 5

Posted by on 2 Jan. 2020

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5 out of 5
The lady at the front desk went out of her way to help us

Posted by on 26 Oct. 2019

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3 out of 5
Good location. Cheaper option with a basic standard. No fridge or any kitchen items and no remote for the TV. Cheap and basic but good CBD location.

Posted by on 10 Sep. 2019

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5 out of 5

Posted by on 9 Sep. 2019

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3 out of 5

Posted by on 5 Aug. 2019

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4 out of 5

Posted by on 6 Jun. 2019

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4 out of 5
Nice and quite place. Nice property por families. Good security at night, close to City Place and public transport👌

Posted by on 25 Apr. 2019

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2 out of 5
Very disappointed that the aircon did not work. Lucky we found a fan in the cupboard otherwise we would of had to sleep outside because the room was too hot.

Posted by on 19 Dec. 2018

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1 out of 5

Posted by on 26 Oct. 2018

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2 out of 5

Good location

When i saw the first room i should stay in, it was really terrible...horrible smell, not cleaned at all, for sure the worst i have seen in my life. so i asked for another room and that was ok.

Posted by , from Prague on 2 Dec. 2016

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Property Features

Koala Beach Resort offers its guests tour/ticket assistance, multilingual staff, and a garden. WiFi is free in public spaces. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Koala Beach Resort also features laundry facilities, a microwave in a common area, and a refrigerator in a common area. This Art Deco Cairns hostel is smoke free.

  • 29 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area

Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Cairns Intl. Airport (CNS) (6.6 km / 4.1 mi)
  • Train station: Cairns Station (1.4 km / 0.9 mi)
  • Property shuttles: Airport drop-off

Room Amenities

Koala Beach Resort offers 29 accommodations with ceiling fans and blackout drapes/curtains. Guests can make use of the shared/communal kitchen. Bathrooms include showers with rainfall showerheads. Irons/ironing boards and hair dryers can be requested.

  • Communal kitchen access
  • Shower
  • Rainfall showerhead
  • Hair dryer available
  • Iron and ironing board available
  • Blackout drapes
  • Ceiling fan
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 6:00 PM. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 8 AM - 6:00 PM.
Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • No cots (infant beds) available
  • No lifts
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 15 per person
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Beach Koala
  • Koala Beach
  • Koala Beach Cairns
  • Koala Beach Resort
  • Koala Beach Resort Cairns
  • Koala Resort
  • Koala Beach Hotel Cairns
  • Koala Beach Resort Cairns
  • Koala Beach Resort Hostel/Backpacker accommodation
  • Koala Beach Resort Hostel/Backpacker accommodation Cairns

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Koala Beach Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Alcohol isn't served at Koala Beach Resort.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.