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4.5 out of 5

"The staff was amazing. Our first night wasn’t the best and while speaking to the staff in the morning, they then changed our room (an additional cost ... " More

By a verified traveller on Sat 12 Jun 2021

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Hotel Description

A family-friendly stay in the heart of Cairns awaits you at The Sebel Cairns Harbour Lights. You'll find Reef Hotel Casino a few steps away and Esplanade Lagoon within a 10-minute stroll. Highlights at this hotel include in-room free WiFi, free Internet, and balconies.

Flat-screen TVs with cable channels are featured in all 63 rooms, and you can enjoy safes, hair dryers, and phones. Minibars provide refreshments, and room service makes dining in an option. You'll find nice touches like free toiletries and pillow menus to enhance your stay. Irons/ironing boards and desks are also available.

The restaurant, Dundee on the Waterfront, is open for breakfast, lunch, and dinner. Enjoy the outdoor swimming pool, marina, and fitness center. Business travelers can take advantage of conference space and a meeting room. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. There's also self parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 4-star Cairns Central Business District hotel include Cairns Marlin Marina and Cairns Convention Centre.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$272* Per night/room 18 Jun. - 19 Jun.

Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom (Trinity Inlet View)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

The Sebel Cairns Harbour Lights ratings based on 528 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Sebel Cairns Harbour Lights

Everyone (281) Couples (178) Business (2) Family (59)
5 out of 5
The staff was amazing. Our first night wasn’t the best and while speaking to the staff in the morning, they then changed our room (an additional cost that was worth it). Our holiday was amazing due to this and nothing was too difficult. Would like to thank everyone at Sebel Harbour Lights for such a lovely time.

Posted by on 12 Jun. 2021

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4 out of 5
All in all the stay was great, however the room on entry smelled a little mouldy.

Posted by on 26 Mar. 2021

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Comment from Hotel Management

9 Apr. 2021 by Odette

Dear Valued Guest, Thank you for your feedback, I will investigate with the team. I am glad you enjoyed your stay. Sincerely, Odette Laska General Manager

3 out of 5
The location was good in Cairns. There were black marks on the towels and the body lotion had already been opened. It was an adequate room but I have had better at that location.

Posted by on 22 Feb. 2021

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Comment from Hotel Management

9 Apr. 2021 by Odette

Dear Valued Guest, Thank you for your feedback, I am so sorry and will investigate with the team. Thank you for letting me know. Sincerely, Odette Laska General Manager

5 out of 5

Posted by on 21 Feb. 2021

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Comment from Hotel Management

9 Apr. 2021 by Odette

Dear Valued Guest, Thank you for your rating! Sincerely, Odette Laska General Manager

3 out of 5
The pool was not open which was a main reason we booked here. The web site said nothing about it being closed. Shower badly needed some exit mould around the bottom edged tiles. There was no info book about the facilities provided at Habour Lights or general info about Cairns and the district.

Posted by , from Brisbane on 7 Jan. 2021

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5 out of 5

Posted by on 29 Dec. 2020

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5 out of 5
Great value for money in a quaint room. Parking was a little steep.

Posted by on 21 Dec. 2020

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2 out of 5
All you could smell is bleach in the room. Bed was not comfortable could have found better quality with cheaper price elsewhere close by. This hotel is not priced accordingly. Actually felt cheated and would not recommend

Posted by on 20 Dec. 2020

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5 out of 5
From checkin to checkout so friendly and professional, comfortable beds and great location.

Posted by , from Rockhampton on 8 Sep. 2020

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Comment from Hotel Management

23 Sep. 2020 by Odette

Dear Valued Guest, Thank you for your lovely feedback, it is appreciated. Sincerely, Odette Laska General Manager

5 out of 5
Location id very central.Reception staff very friendly and accommodating.

Posted by , from Mareeba on 5 Sep. 2020

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Comment from Hotel Management

23 Sep. 2020 by Odette

Dear Valued Guest, Thank you for your lovely feedback, it is appreciated. Sincerely, Odette Laska General Manager

About the The Sebel Cairns Harbour Lights

Location 1 Marlin Parade, Cairns, QLD 4870

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi and wired Internet. The Sebel Cairns Harbour Lights offers its guests a marina, an outdoor pool, and a fitness center. Event space at this hotel measures 1023 square feet (95 square meters) and includes conference space. A terrace, tour/ticket assistance, and barbecue grills are also featured at the family-friendly The Sebel Cairns Harbour Lights. Parking is available for a fee. This 4-star Cairns hotel is smoke free.

  • 63 guestrooms or units
  • 12 levels
  • 1023 sq ft of conference space
  • 95 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Cairns Intl. Airport (CNS) (7.2 km / 4.5 mi)
  • Train station: Cairns Station (2.1 km / 1.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Sebel Cairns Harbour Lights offers 63 air-conditioned accommodations with minibars and safes. Rooms open to balconies. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Electric kettle
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Dundee on the Waterfront - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from midnight - 11:00 AM. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from midnight - 11:00 AM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.00.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • One child stays free
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 12.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns Harbour
  • Cairns Harbour Lights
  • Cairns Harbour Lights Aparthotel
  • Harbour Cairns
  • Harbour Lights Aparthotel
  • Harbour Lights Cairns
  • Lights Cairns
  • Cairns Harbour Lights Hotel Cairns
  • Harbour Lights Apartments Cairns
  • Cairns Harbour Lights Apartment
  • Cairns Harbour Lights Hotel
  • Cairns Harbour Lights
  • The Sebel Cairns Harbour Lights Hotel
  • The Sebel Cairns Harbour Lights Cairns
  • The Sebel Cairns Harbour Lights Hotel Cairns

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.