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4.3 out of 5

"Proximity to where we had to go handy to railway station " More

By a verified traveller on Wed 25 Mar 2020

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Hotel Description

A luxury stay in the heart of Brisbane awaits you at The Park Hotel Brisbane. Within just a 15-minute stroll, you'll find popular places like Roma Street Parkland and King George Square. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

Free WiFi, LED TVs, and hair dryers are featured in all 94 rooms. Refrigerators and room service make in-room dining convenient. Premium linens invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and free toiletries. Additionally, phones, irons/ironing boards, and desks are available.

Club 551 is the hotel's own bar, serving drinks along with light fare. Other amenities include free WiFi in public areas, a conference center, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also self parking, along with the convenience of car rentals on site.

Attractions within a 20-minute walk of this 4-star Spring Hill hotel include Queen Street Mall and Brisbane City Hall.

Superior Double

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Park Hotel Brisbane ratings based on 499 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Park Hotel Brisbane

Everyone (338) Couples (90) Business (7) Family (55)
4 out of 5
Proximity to where we had to go handy to railway station

Posted by , from Bundaberg on 25 Mar. 2020

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Comment from Hotel Management

1 Apr. 2020 by The Park Hotel Brisbane

Dear Judy, It's great to read that you enjoyed our proximity to the railway station, and we hope to welcome you again in the future. Kind regards, Tegan Baker Sales Manager

4 out of 5
Room was nice, staff were very helpful when needed

Posted by on 7 Mar. 2020

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Comment from Hotel Management

9 Mar. 2020 by George - Reception

Thank you for your review. It was great reading you thought the room was nice, our team of staff were helpful when needed. We look forward to welcoming you back.

3 out of 5
Our room (608) was next to the noisy old lift that disrupted any peaceful sleep. It also looked West over the suburbs. Given that the hotel was not very full, a view of the Park and city would have been nicer (and away from the lift).

Posted by , from Canberra on 28 Feb. 2020

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Comment from Hotel Management

2 Mar. 2020 by The Park Hotel Brisbane

Dear Ian, Thank you for taking the time to provide us with a review based on your recent stay. I can see that you had booked a Superior Twin Room and all of these room categories overlook Spring Hill. Should you wish for a park facing room, on your next stay, we would recommend upgrading to a Deluxe Twin Room, all of these face the Roma Street Parkland and CBD. We hope to welcome you again. Kind regards, Tegan Baker Sales Manager

5 out of 5

Posted by on 26 Feb. 2020

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Comment from Hotel Management

28 Feb. 2020 by The Park Hotel Brisbane

Dear Anonymous, Thank you for taking the time to provide us with a score from your recent stay. We hope to welcome you again. Kind regards, Tegan Baker Sales Manager

3 out of 5

Posted by on 18 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by The Park Hotel Brisbane

Dear Anonymous, Thank you for taking the time to provide us with a score based on your recent stay and we hope to welcome you again soon. Kind regards, Tegan Baker Sales Manager

5 out of 5

Posted by on 16 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by The Park Hotel Brisbane

Dear Anonymous, Great to see that you enjoyed your stay, and we look forward to welcoming you again soon. Kind regards, Tegan Baker Sales Manager

3 out of 5

Posted by on 14 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by The Park Hotel Brisbane

Dear Anonymous, Thank you for taking the time to provide us with a score from your stay, and we hope to welcome you again. Kind regards, Tegan Baker Sales Manager

3 out of 5
A very old building trying to look brand new. The lifts are a bit scary and the old windows and doors where full of dirt and grime. The bed sheets were like paper and the shower took over 5 minutes to get warm. It was comfortable for a night, my car was safe but wouldn’t return.

Posted by on 14 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by The Park Hotel Brisbane

Dear May, Thank you for taking the time to provide us with feedback based on your recent stay. There are always area's of improvement around hotels, and we are progressively working our way through these in order to remain fresh and comfortable for our guests. We hope to welcome you again soon. Kind regards, Tegan Baker Sales Manager

5 out of 5

Posted by on 13 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by The Park Hotel Brisbane

Dear Anonymous, Thank you for the great score and we look forward to welcoming you again. Kind regards, Tegan Baker Sales Manager

4 out of 5
Aircon in room was not working and when reported there was little they could do to fix. Was not offered an alternate room

Posted by on 10 Feb. 2020

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Comment from Hotel Management

10 Feb. 2020 by Hotel Management

Dear Anonymous, Thank you for taking the time to review your stay. I was glad to read that you had an enjoyable stay with us. Please accept my apologies for the issues with the room. I have informed our maintenance manager so he can get that fixed today. Warm Regards, Georgina

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. An outdoor pool, a terrace, and multilingual staff are also featured at the luxury The Park Hotel Brisbane. For a fee, parking is available. This 4-star Brisbane hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 6 levels
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Brisbane, QLD Airport (BNE) (17.9 km / 11.2 mi)
  • Train station: Brisbane Central Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Park Hotel Brisbane offers 94 accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. 32-inch LED televisions come with pay movies. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LED television
  • Movies for purchase
  • Refrigerator
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Onsite venue - This restaurant serves breakfast only.

Club 551 - Overlooking the garden, this bar serves light fare only. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including gloves, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Parking height restrictions apply
  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 28 per person (approximately)
  • Self parking fee: AUD 20 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.08 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brisbane Watermark
  • Brisbane Watermark Hotel
  • Hotel Watermark
  • Hotel Watermark Brisbane
  • Watermark Brisbane
  • Watermark Brisbane Hotel
  • Watermark Hotel Brisbane
  • Park Hotel Brisbane Spring Hill
  • Park Brisbane Spring Hill
  • Park Hotel Brisbane Spring Hill
  • Park Brisbane Spring Hill
  • Hotel The Park Hotel Brisbane Spring Hill
  • Spring Hill The Park Hotel Brisbane Hotel
  • The Park Hotel Brisbane Spring Hill
  • Watermark Hotel Brisbane
  • Park Hotel Brisbane
  • Hotel The Park Hotel Brisbane
  • Park Brisbane
  • Park Brisbane Spring Hill
  • The Park Hotel Brisbane Hotel
  • The Park Hotel Brisbane Spring Hill
  • The Park Hotel Brisbane Hotel Spring Hill

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.