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4.2 out of 5

"Modern hard surface luxury, all amenities present. Hot water takes about 4 minutes to come through so check your email while waiting for your shower. " More

By a verified traveller on Tue 19 Feb 2019

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Hotel Description

At SOKO Waterfront you'll be within just a 15-minute stroll of Davies Park and West End Ferry Terminal. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is individually furnished and features a flat-screen TV with cable channels, along with free WiFi, a furnished balcony, and a dining area. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. A DVD player, a coffee/tea maker, and a hair dryer are also available. Limited housekeeping is available.

This smoke-free apartment building offers free WiFi in public areas, a rooftop terrace, and a garden. Plus you'll find barbecue grills, a picnic area, and luggage storage.

With a stay at this 3.5-star West End property, you'll be 1.9 km (1.2 mi) from The Markets and 2.7 km (1.7 mi) from South Bank Parklands.

Executive Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Executive Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 3 Bedrooms, River View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

SOKO Waterfront ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SOKO Waterfront

Everyone (9) Family (3)
4 out of 5

Posted by on 19 Sep. 2019

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Comment from Hotel Management

25 Sep. 2019 by Steve

Thank you for your review and we look forward to see you again soon.

4 out of 5
Modern hard surface luxury, all amenities present. Hot water takes about 4 minutes to come through so check your email while waiting for your shower.

Posted by on 19 Feb. 2019

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Comment from Hotel Management

16 Apr. 2019 by Steve

Thank you

4 out of 5
Room was huge and nice. Check in was a shamble, another guest was using the washing machine in our room during our stay, the showers were terrible.

Posted by on 3 Feb. 2019

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5 out of 5
This apartment was very well located within walking distance of Southbank and West End ferry terminals. It was very well appointed and spacious. Initially getting the key after hours was a little inconvenient as the office was off site. However, communication on the whole was good and we had a great stay. Thanks

Posted by on 19 Jan. 2019

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Comment from Hotel Management

21 Jan. 2019 by Steve

Thank you for your review and we look forward to see you again soon.

5 out of 5
Fantastic location, lots of space. Just needs a bit of decor in the apartment as it is very new!

Posted by , from Noosa on 25 Nov. 2018

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Comment from Hotel Management

27 Nov. 2018 by Steve

Dear Guest, Wow, 5 out of 5! Thank you for your time to write the review. We have addressed this with our management. We look forward to see you again soon.

4 out of 5
The property was modern and clean except that the shower drains were clogged with hair which meant they were totally blocked. Apart from 3 of the 4 bedside lamps not working the amenities were fine.The position of the unit was convenient.

Posted by , from Coffs Harbour on 25 Nov. 2018

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Comment from Hotel Management

27 Nov. 2018 by Steve

Dear Glen, Thank you for your information. We will fix them as soon as possible. We look forward to see you again soon.

3 out of 5

Wasn't as big as it looked in the pictures

Was ok. Just thought for the price it's a bit over rated

Posted by on 23 Jul. 2018

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Comment from Hotel Management

29 Jul. 2018 by Steven

Dear Guest, Thank you for your review. We have different types of rooms available in this building. Please talk to our reception directly if you have any special request. Have a nice day.

5 out of 5

Large apartment right on the river

Great 3 bedroom apartment with large patio looking straight over the river all the way to the towers of Mt Cootha in the distance. Very modern with nice extras like self flushing toilets and an icemaker fridge. A bit grey and white and could do with a splash of colour with some artwork perhaps, but that would be my only suggestion for improvement. Booking in was done via a phone call and was easy and friendly. Highly recommend.

Posted by , from Scarborough on 15 Apr. 2018

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Comment from Hotel Management

17 Apr. 2018 by Liz

Dear Guest, Thank you for your feedback. We are glad you enjoy your stay at SOKO. Looking forward to see you again soon.

5 out of 5

The best experience ever!!!

It was amazing... The room.. The pool .. The view.. The BBQ.. just awesone... Loved it...

Posted by , from brisbane on 5 Mar. 2018

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Comment from Hotel Management

8 Mar. 2018 by Liz

Thank you. We are glad you enjoy your staying with SOKO. Look forward to see you again soon. Have a nice day.

4 out of 5

Will definitely return on next Brisbane trip.

Apartment was clean and tidy , was definitely met all our needs.It is within walking distance to shops and public transport . Will surely recommend this accommodation to others 👍 Perhaps one little thing, it would be nice to have a bit of a later checkout , and A contact number to call for call to try and arrange one . The front desk was manned ,but we were always out before and return after the hrs that there was someone . So we could not arrange for a late checkout , which made the morning very rushed on our last day even tho our flight was only in the evening . Nonetheless we had a very pleasant stay, thank you 👍

Posted by , from new zealand on 7 Feb. 2018

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Comment from Hotel Management

9 Feb. 2018 by Liz

Dear Shanaz, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad you love our hotel. Hope to see you again soon!

Property Features

As a guest of SOKO Waterfront, you'll find an outdoor pool, a rooftop terrace, and barbecue grills. WiFi is free in public spaces. SOKO Waterfront also features a garden, a picnic area, and room service (during limited hours). This 3.5-star Brisbane apartment is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 8 levels
  • Built in 2017
  • Terrace on the roof
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Brisbane, QLD Airport (BNE) (20.4 km / 12.7 mi)
  • Train station: South Bank Station (2.5 km / 1.6 mi)

Room Amenities

SOKO Waterfront offers 122 accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. These individually furnished accommodations include desks. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Separate bedroom
  • Dining room
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Wardrobe or closet

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the apartment include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 11:00 AM
  • Minimum check-in age is: 18
  • Check-in time ends at 3:30 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 9 AM - 3:30 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 9 AM - 3:30 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.0 per stay
  • Cleaning deposit: AUD 150 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • SOKO Waterfront Apartment West End
  • SOKO Waterfront Apartment
  • SOKO Waterfront West End
  • SOKO Waterfront West End
  • SOKO Waterfront Apartment
  • SOKO Waterfront Apartment West End

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.