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"We expected a 3 bedroom apt..got blow up mattress in lounge....disappointing :( Also found balloons and cannisters in the couch from previous stay... ... " More

By a verified traveller on Sat 24 Aug 2019

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Hotel Description

This apartment places you steps from Brisbane Botanic Gardens and within a short 5-minute stroll of Queen Street Mall. Highlights at this property include a washer/dryer, free WiFi, and a balcony.

The apartment features a living room, a flat-screen TV, and a separate tub and shower. A refrigerator and a stovetop make in-room dining convenient. A soaking tub, a coffee/tea maker, and an iron/ironing board are also available.

Enjoy the outdoor swimming pool and fitness center. Additionally, you'll find express check-out and an elevator. There's also the convenience of free self parking.

Attractions within a 10-minute walk of this 3.5-star Brisbane Central Business District property include Eagle Street Pier and King George Square.

City Apartment, 3 Bedrooms, 2 Bathrooms, City View

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Rivercity CBD Apartment ratings based on 4 Verified Reviews

Review Summary
1.8 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Rivercity CBD Apartment

Couples (1) Family (3)
2 out of 5
Apparently the room description is wrong on WOTIF according to Airhome. Picking the key up from a Night Owl store very cheap but I guess you only get what you pay for but this was ridiculous. Received a email with a booking number that matched nothing from WOTIF wanting credit card details. I called but it didn't make me feel very confident I wasn't being scammed. My advice to WOTIF don't represent clients like this or you will lose clients.

Posted by on 13 Nov. 2019

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Comment from Hotel Management

5 Dec. 2019 by Stacie

Thank you for your review of the apartment. We deeply regret your experience during your stay at the apartment. Looking forward to seeing you again!

1 out of 5
Falsely advertised, terrible rude customer service

Posted by on 1 Sep. 2019

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1 out of 5
Location was good. I booked a 3 bedroom apartment and only got a 2 bedroom. Mattress supplied on floor was flat by time we got to room. Had to borrow a pump from a friend. No tea/coffee cups supplied. Tea bags and coffee but no milk.

Posted by , from Sunshine Coast on 26 Aug. 2019

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3 out of 5
We expected a 3 bedroom apt..got blow up mattress in lounge....disappointing :( Also found balloons and cannisters in the couch from previous stay.....enjoyed the steamer and the products in the shower though.

Posted by on 24 Aug. 2019

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About the Rivercity CBD Apartment

Location 79 Albert Street, Brisbane, QLD 4000

Property Features

This apartment offers its guests an outdoor pool and a fitness center. This apartment also features express check-out and an elevator. Free self parking is available. This 3.5-star Brisbane apartment is smoke free.

  • 1 guestroom or unit
  • Express check-out
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Washer/dryer
  • Full-sized refrigerator/freezer

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Train station: Brisbane Central Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Air-conditioned accommodations at this apartment offer washers/dryers and coffee/tea makers. Rooms open to balconies. Accommodations offer separate living rooms. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs. This Brisbane apartment provides complimentary wireless Internet access.

  • Washer and dryer
  • Private balcony
  • Living room
  • Deep soaking tub
  • Flat-screen television
  • Refrigerator (full size)
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Cribs (surcharge)
  • Iron and ironing board
  • Air conditioning

Nearby Activities

Recreational amenities at the apartment include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 40.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards. For guests' safety, the property includes a smoke detector in each accommodation.

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 300.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 40.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rivercity Cbd
  • Rivercity CBD Apartment Brisbane
  • Rivercity CBD Apartment Apartment
  • Rivercity CBD Apartment Apartment Brisbane
  • Rivercity Cbd
  • Rivercity CBD Apartment Brisbane
  • Rivercity CBD Apartment Apartment
  • Rivercity CBD Apartment Apartment Brisbane

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.