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4.3 out of 5

"Manager was very good and understanding, room was good and the service great " More

By a verified traveller on Sun 24 May 2020

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Hotel Description

Quest on Story Bridge places you in the center of Brisbane, within just a 15-minute stroll of St Vincent's Hospital Brisbane and Howard Smith Wharves. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and free WiFi.

Each apartment is individually furnished and features an LCD TV with digital channels, along with an iPod dock, a living room, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a stovetop, and a dishwasher. Nice touches to enhance your stay include a soaking tub and free toiletries. A safe, a hair dryer, and a phone are also available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and concierge services. Added amenities include a coffee shop/café and laundry facilities. There's also the convenience of free self parking.

Places within a 30-minute walk of this 4-star Kangaroo Point aparthotel include Story Bridge and The Gabba.

Apartment, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$130* Per night/room 12 Jul. - 13 Jul.

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

One Bedroom Executive Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom Executive Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Three Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Quest on Story Bridge ratings based on 223 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest on Story Bridge

Everyone (123) Couples (44) Business (2) Family (56)
5 out of 5
Manager was very good and understanding, room was good and the service great

Posted by on 24 May 2020

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Comment from Hotel Management

29 May 2020 by Michael Rignall

Dear Traveler, Thankyou for your very kind words. Our goal besides quality service and a quality product is to understand the guest needs and requirements so it was very pleasing to read we were able to assist on this occasion. Stay safe during COVID-19 and hope to see you again when it is all over. Kind Regards

5 out of 5
Getting somewhat tired needs refurbishment Very convenient location Clean and tidy

Posted by on 11 Jan. 2020

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Comment from Hotel Management

14 Jan. 2020 by Michael

Dear Traveler, Thankyou for your feedback. We are in the process of completing a refurbishment with new carpet and new paint along with furniture and updated lighting in the apartments. Hope to have this all completed over the next six months. Kind Regards

4 out of 5

Posted by on 2 Jan. 2020

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Comment from Hotel Management

9 Feb. 2020 by Michael Rignall

Dear Traveler, Appreciate you taking the time to review your recent stay with us. Kind Regards

4 out of 5

Posted by on 22 Dec. 2019

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Comment from Hotel Management

25 Dec. 2019 by Michael Rignall

Dear Traveler, Thankyou for taking the time to review our property. Hope you enjoyed your stay with us. Regards

5 out of 5
Overall it was a really nice unit and complex, highly recommended

Posted by on 29 Sep. 2019

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Comment from Hotel Management

5 Oct. 2019 by Michael Rignall

Dear Traveler, Appreciate you taking the time to review our property. Great to receive a 5 star review. All the best

4 out of 5
Great location !!! A great base for all that you need for a great holiday.

Posted by on 24 Sep. 2019

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Comment from Hotel Management

27 Sep. 2019 by Michael Rignall

Dear Traveler, Thankyou for your review and great to read that you had a good time and enjoyed the location. All the best

5 out of 5
Great Location Good Communication Clean No fuss

Posted by on 15 Aug. 2019

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Comment from Hotel Management

21 Aug. 2019 by Michael Rignall

Dear Traveler, Thankyou for your 5 star review and your comments on our property. Kind Regards

5 out of 5
Location and friendly and helpful greeting. Rooms were well presented and clean

Posted by on 11 Aug. 2019

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Comment from Hotel Management

14 Aug. 2019 by Michael Rignall

Dear Traveler, Thankyou for your 5 star rating. Glad you had a wonderful time with us and that the team were able to assist with your inquiries. All the best

5 out of 5
Location great, very friendly helpful staff. Across the road from excellent eatery choices

Posted by on 1 Aug. 2019

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Comment from Hotel Management

1 Aug. 2019 by Michael Rignall

Dear Traveler, Thankyou for your 5 star rating. Appreciate your comments on the staff will duly pass on to them. Hope to see you again soon. Regards

4 out of 5
Beautiful setting close to bridge and river. Nice restaurants and amenities store next to it. Rooms spacious and clean.

Posted by on 5 Jul. 2019

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Comment from Hotel Management

7 Jul. 2019 by Michael Rignall

Dear Traveler, Thankyou for your very kind review. I think most people would agree with your comments about the setting and the amenities. Glad you enjoyed your stay with us. Kind Regards

Property Features

There's a coffee shop/café on site. Public spaces have free WiFi. Quest on Story Bridge offers its guests an outdoor pool and a fitness center. Tour/ticket assistance, barbecue grills, and a garden are also featured at the business-friendly Quest on Story Bridge. Limited free parking is available on a first-come, first-served basis. This 4-star Brisbane aparthotel is smoke free.

  • 56 guestrooms or units
  • 3 levels
  • Coffee shop
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Brisbane Fortitude Valley Station (2.1 km / 1.3 mi)
  • Parking: Free self parking

Room Amenities

Quest on Story Bridge offers 56 air-conditioned accommodations with iPod docking stations and safes. These individually furnished accommodations have separate living rooms. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Brisbane aparthotel provides complimentary wireless Internet access. 48-inch LCD televisions come with premium digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

  • In-room kitchen
  • Separate bedroom
  • Dining room
  • Living room
  • Deep soaking tub
  • IPod dock
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave available
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Wheelchair accessible
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 7:00 AM - 6:00 PM
  • Sunday - Sunday: 8:00 AM - 6:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 7:00 AM - 6:00 PM
  • Sunday - Sunday: 8:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Parking height restrictions apply
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Gap period enforced between guests' stays 24 hours
  • Property uses a professional cleaning service
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Story Bridge Serviced Apts
  • Quest Story Bridge Serviced Apts Hotel
  • Quest Story Bridge Serviced Apts Hotel Kangaroo Point
  • Quest Story Bridge Serviced Apts Kangaroo Point
  • Quest Story Bridge Apartment Kangaroo Point
  • Quest Story Bridge Apartment
  • Quest Story Bridge Kangaroo Point
  • Quest Story Bridge
  • Quest on Story Bridge Aparthotel
  • Quest on Story Bridge Kangaroo Point
  • Quest on Story Bridge Aparthotel Kangaroo Point

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Quest on Story Bridge.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.