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3.8 out of 5

"The view was great but you need to be above level 4 to really enjoy it " More

By a verified traveller on Mon 29 Nov 2021

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Hotel Description

Oakwood Hotel & Apartments Brisbane places you steps from Howard Smith Wharves and within a 15-minute stroll of Eagle Street Pier. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchenettes and free WiFi.

Each apartment is soundproofed and features a flat-screen TV with cable channels, along with an iPod dock, free bottled water, and a safe. In-room dining is easy with a kitchenette that comes equipped with a refrigerator and a microwave. A hair dryer, an iron/ironing board, and a desk are also available. Housekeeping is available on request.

The café, Oakwood Cafe, is open for breakfast. Enjoy the 24-hour gym, spa tub, and steam room. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking.

Places within a 30-minute walk of this 4-star Brisbane Central Business District aparthotel include Queen Street Mall and Brisbane Botanic Gardens.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$108* Per night/room 5 Dec. - 6 Dec.

Studio, River View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom, River View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms (Loft Style)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Oakwood Hotel & Apartments Brisbane ratings based on 402 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Oakwood Hotel & Apartments Brisbane

Everyone (279) Couples (71) Family (37)
3 out of 5
The view was great but you need to be above level 4 to really enjoy it

Posted by on 29 Nov. 2021

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2 out of 5
It was firty unkept and the air-conditioning was so loud i could not sleep.

Posted by on 25 Nov. 2021

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5 out of 5
Clean room, great breakfast. A bit inconvenient having to park offsite.

Posted by on 22 Nov. 2021

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4 out of 5
The property has a great location. Good kitchen amenities available with the fridge and microwave including supplies to clean the dishes. The hot tub was not working but still was warm and cleaned. Great views from the pool area. Breakfast included was good. Anything from the menu not just cold breakfast.

Posted by on 22 Nov. 2021

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5 out of 5
Friendly staff, perfect location.

Posted by on 21 Nov. 2021

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4 out of 5
Oakwood staff are awesome. The property is close to everything...though the hill is a killer ;) Great place for the price.

Posted by on 18 Nov. 2021

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3 out of 5
The temperature in the room was very cold and we were told not to touch the air conditioner panel, so we put on several jackets. It was also unfortunate that the room did not have a view of the story bride. My daughter had to go to the emergency hospital in the middle of the night, so I asked the receptionist about the hospital. I wish I had been advised of the difference between hospitals for adults and children, so I would not have had to move her. Since I was in the hospital, I couldn't make it to the hotel in time to check out at 10:00 a.m., so I called the hotel. They gave me an extension until 11:00. It was very helpful and I appreciated it.

Posted by on 15 Nov. 2021

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5 out of 5
Lovely apartment great view fab food

Posted by on 14 Nov. 2021

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5 out of 5
Loved the view and location!

Posted by on 7 Nov. 2021

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Comment from Hotel Management

14 Nov. 2021 by Tom A - Duty Manager

We are glad you enjoyed the view and our fantastic location!

3 out of 5
Our air conditioning did not work so the sleep was quite awful. Had to open our door to be comfortable.

Posted by on 31 Oct. 2021

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Comment from Hotel Management

2 Nov. 2021 by Hotel Manager

Hey Emily, We are very sorry to hear you had issues with your recent stay with us! Please know we are looking into this further, and we appreciate you bringing this to our attention! We hope you will give us another chance in the future. Kind regards, L. Deayton

About the Oakwood Hotel & Apartments Brisbane

Location 15 Ivory Lane, Fortitude Valley, QLD 4000

Property Features

There's a coffee shop/café on site, as well as a snack bar/deli. Public spaces have free WiFi. As a guest of Oakwood Hotel & Apartments Brisbane, you'll find an outdoor pool, a spa tub, a steam room, and a 24-hour fitness center. Event space at this aparthotel measures 235 square feet (22 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at Oakwood Hotel & Apartments Brisbane. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Brisbane aparthotel is smoke free.

  • 1 building
  • 162 guestrooms or units
  • 9 levels
  • 235 sq ft of conference space
  • 22 sq m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Brisbane Fortitude Valley Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oakwood Hotel & Apartments Brisbane offers 162 accommodations with iPod docking stations and laptop-compatible safes. Flat-screen televisions come with premium cable channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.

  • In-room kitchenette
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Oakwood Cafe - This café serves breakfast only.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a steam room and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-out is available.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 15 per person (approximately)
  • Self parking fee: AUD 35 per night (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 3.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oakwood Apartments Brisbane Apartment
  • Oakwood Hotel Apartments Brisbane
  • Oakwood & Apartments Brisbane
  • Oakwood Hotel Apartments Brisbane
  • Oakwood Hotel & Apartments Brisbane Aparthotel
  • Oakwood Hotel & Apartments Brisbane Fortitude Valley

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.