Oakwood Hotel & Apartments Brisbane places you steps from Howard Smith Wharves and within a 15-minute stroll of Eagle Street Pier. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchenettes and free WiFi.
Each apartment is soundproofed and features a flat-screen TV with cable channels, along with an iPod dock, free bottled water, and a safe. In-room dining is easy with a kitchenette that comes equipped with a refrigerator and a microwave. A hair dryer, an iron/ironing board, and a desk are also available. Housekeeping is available on request.
The café, The Coffee Pocket, is open for breakfast. Additionally, you'll find free WiFi in public areas, a gym, and a coffee shop/cafe. Each morning continental breakfast is available. There's also the convenience of self parking.
Places within a 30-minute walk of this 4-star Fortitude Valley aparthotel include Queen Street Mall and Brisbane City Botanic Gardens.
Oakwood Hotel & Apartments Brisbane ratings based on 534 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Oakwood Hotel & Apartments Brisbane
Everyone (318)Couples (122)Family (54)
2 out of 5
The AC did not work particularly well in the rooms and was very noisy, 1 lift was out of service and only 2 for whole building so very slow, building is old, no matress protector on matresses. A bit noisy facing traffic going onto story bridge in mornings.
Posted by Tracey on 23 Mar. 2023
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1 out of 5
The bath tub had a dirty ring around it and the air conditioning didn’t work. We only stayed one night because we couldn’t stand to be in the room a second night.
Posted by Julie on 21 Mar. 2023
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5 out of 5
The main air con vent rattle's very annoying was in room 619
Posted by peter on 20 Mar. 2023
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5 out of 5
Nice larger apartment with easy parking. Staff very helpful. All good and would stay again.
Posted by Robert on 13 Mar. 2023
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Comment from Hotel Management
16 Mar. 2023
by Glen Keane
Good Morning Robert,Thank you for taking the time to review your recent stay with us.5 out of 5 is great score of which we appreciate.We hope to see you in the note so distant future.Kind Regards,Glen KeaneHotel Reservations Manager
3 out of 5
No parking at the hotel. We were directed to parking close by but that was full. Room was clean but we had no toilet paper.
Posted by Porscha on 9 Mar. 2023
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Comment from Hotel Management
9 Mar. 2023
by Glen Keane
Good Morning Porscha,Thank you for taking the time to review your recent stay with us. It would seem like we missed the target on a couple of things of which I am personally sorry about. I am sent your feedback on to Housekeeping and also the Hotel General Manager regarding the Carparking.I do hope to welcome you back sometime in the not to distant future.Kind Regards,Glen Keane,Hotel Reservations Manager.
3 out of 5
Very very dated and under whelming. Most uncomfortable beds ive ever slept in. Place just felt dirty even though it wasnt, its just so old.
Posted by Eddie on 5 Mar. 2023
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Comment from Hotel Management
9 Mar. 2023
by Hotel Manager
Dear Eddie, We want to thank you for taking the time to review your stay with us and we do apologise for your less-than-satisfactory stay. Please know, we are working on this area and have hired a new housekeeping team and engineering team to ensure the Oakwood experience is a memorable one! We hope you will give us another chance soon. Kind regards, L. Deayton
5 out of 5
The view was amazing, the checkin was easy however had little parking. The room booked had a “queen size bed” which upon arrival was 2 single beds apart and then pushed together, they weren’t even the same height so sleeping on them was not very comfortable
Posted by Terri on 5 Mar. 2023
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Comment from Hotel Management
9 Mar. 2023
by Hotel Manager
Dear Terri, We want to thank you for taking the time to review your stay with us and we do apologise for your less-than-satisfactory stay. Please know, we are working on this area and have hired a new housekeeping team and engineering team to ensure the Oakwood experience is a memorable one! We hope you will give us another chance soon. Kind regards, L. Deayton
2 out of 5
Not clean and very dated
Posted by David on 2 Mar. 2023
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Comment from Hotel Management
9 Mar. 2023
by Hotel Manager
Dear David, We want to thank you for taking the time to review your stay with us and we do apologise for your less than satisfactory stay. Please know, we are working on this area and have hired a new housekeeping team and engineering team to ensure the Oakwood experience is a memorable one! We hope you will give us another chance soon. Kind regards, L. Deayton
2 out of 5
When we arrived in the room it smelt musty. The bathroom had spots of mould. The TV only had about 5 channels that worked and worst of all, the sheets on the bed had large areas of mould on them and other stains. I tried calling reception twice and was only hold for 10 minutes the first time and 8 minutes the second time, but neither called was answered. I ended up going down to reception, the gentlemen that served me was polite and changed our rooms. The second room was cleaner but still, smelt musty. I wouldn't stay here again.
Posted by Naomi on 28 Feb. 2023
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Comment from Hotel Management
3 Mar. 2023
by L. Deayton | Hotel Manager
Dear Naomi, We want to start by thanking you for taking the time to review your stay with us! Please know, that we are working on the areas you mentioned above and have intiated not only a new housekeeping manager but have now started the process of having our bathroom prefessionally deep cleaned. We have recently had a change of management and we are working to lift the hotels standards for future stays. We hope you will give us another chance in future. Kind regards,
4 out of 5
Great stay, friendly reception.
Posted by Kylie on 22 Feb. 2023
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Comment from Hotel Management
22 Feb. 2023
by Glen Keane
HI Kylie.Thank you for taking the time to review your recent stay with us. We are so happy we ticked all your boxes and look forward to seeing you next time you choose to stay with us.Kind Regards,Glen Keane, Hotel Reservations Manager.
There's a coffee shop/cafe on site, as well as a snack bar/deli. Public spaces have free WiFi. Oakwood Hotel & Apartments Brisbane offers its guests an outdoor pool and a fitness center. Event space at this aparthotel measures 235 square feet (22 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Oakwood Hotel & Apartments Brisbane. For a fee, parking is available. This 4-star Brisbane aparthotel is smoke free.
1 building
162 guestrooms or units
9 levels
235 sq ft of conference space
22 sq m of conference space
Deli
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Terrace
Garden
Elevator
No smoking on site
Coffee shop
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Free WiFi
Soundproofed rooms
Kitchenette
Snack bar/deli
Laundry facilities
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Train station: Brisbane Fortitude Valley Station (1.3 km / 0.8 mi)
Parking: Self parking available for a surcharge
Room Amenities
Oakwood Hotel & Apartments Brisbane offers 162 accommodations with iPod docking stations and laptop-compatible safes. Flat-screen televisions come with premium cable channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.
In-room kitchenette
IPod dock
Flat-screen television
Cable channels
Premium channels
Refrigerator
Microwave
Kitchenware
Shower and tub combination
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (on request)
Hair dryer
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Climate control (air conditioning)
Connecting rooms available
Wardrobe or closet
Desk chair
Food & Drink
For a fee, guests can enjoy continental breakfast daily.
The Coffee Pocket - This café serves breakfast only.
Nearby Activities
Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 50.0 per day.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-out is available.
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Staffed front desk
Smoke detector
LGBTQIA friendly
Property uses a professional cleaning service
Property is cleaned with disinfectant
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
No gap period between guests' stays
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Property does not offer on-site COVID-19 testing
Property does not require health documentation at check-in
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 100.00 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: approximately AUD 25 for adults and AUD 15 for children
Self parking fee: AUD 35 per night
Rollaway bed fee: AUD 50.0 per day
Credit card charges are subject to a surcharge of 3.3 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Oakwood Apartments Brisbane Apartment
Oakwood Hotel Apartments Brisbane
Oakwood & Apartments Brisbane
Oakwood Hotel Apartments Brisbane
Oakwood Hotel & Apartments Brisbane Aparthotel
Oakwood Hotel & Apartments Brisbane Fortitude Valley
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions
Oakwood Hotel & Apartments Brisbane offers free cancellation on select room rates. Check out the cancellation policy for more info.
Oakwood Hotel & Apartments Brisbane uses enhanced cleaning measures, and ensures social distancing. A professional cleaning service is used.
Yep, Oakwood Hotel & Apartments Brisbane has a self car park for AUD 35 per night.
The closest beach to Oakwood Hotel & Apartments Brisbane is Streets Beach (2.2 km).
Oakwood Hotel & Apartments Brisbane has an outdoor pool.
You bet! With amenities like laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise Oakwood Hotel & Apartments Brisbane is a hit with families.
Yep, continental brekkie is available daily.
No, Oakwood Hotel & Apartments Brisbane does not offer an airport shuttle service.
Check-in begins at 2:00 PM. Check-out time is 10 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
