Skip to main content
Beginning of main content
3.8 out of 5

"When my flight was delayed for 6 hours, the friendly staff helped me find a quiet spot to work which made a huge difference " More

By a verified traveller on Thu 17 Nov 2022

Enter dates to see availability

Hotel Description

At Oakwood Hotel & Apartments Brisbane you'll be within just a 5-minute stroll of Howard Smith Wharves and within 15 minutes of Eagle Street Pier. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchenettes and free WiFi.

Each apartment is soundproofed and features a flat-screen TV with cable channels, along with an iPod dock, free bottled water, and a safe. In-room dining is easy with a kitchenette that comes equipped with a refrigerator and a microwave. A hair dryer, an iron/ironing board, and a desk are also available. Housekeeping is available on request.

The café, The Coffee Pocket, is open for breakfast. Additionally, you'll find free WiFi in public areas, a gym, and a coffee shop/cafe. Continental breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking.

Sights within a 20-minute walk of this 4-star Fortitude Valley aparthotel include Queen Street Mall and Brisbane Botanic Gardens.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$162* Per night/room 18 Dec. - 19 Dec.

Studio, River View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom, River View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Loft, 2 Bedrooms (Loft Style)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Oakwood Hotel & Apartments Brisbane ratings based on 492 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Oakwood Hotel & Apartments Brisbane

Everyone (305) Couples (108) Family (47)
5 out of 5
When my flight was delayed for 6 hours, the friendly staff helped me find a quiet spot to work which made a huge difference

Posted by on 17 Nov. 2022

Was this review helpful to you?
Comment from Hotel Management

21 Nov. 2022 by Oakwood Hotel & Apartments Brisbane

Dear Kate, We are very glad our team were able to assist! We hope you had safe travels and we hope to welcome you back under better circumstances next time. Until then, L. Deayton Hotel Manager

4 out of 5
great location to the resurants and city. No on site resturant other than a minimal cafe for breakfast.

Posted by on 14 Nov. 2022

Was this review helpful to you?
Comment from Hotel Management

15 Nov. 2022 by Oakwood Hotel & Apartments Brisbane

Dear Mark, Thank you for taking the time to review your stay with us and providing some feedback. We hope to welcome you back in the near future. Kind regards, L. Deayton Hotel Manager

1 out of 5
Very old rooms smell bad we moved from the first room as the smell was disgusting (urine). The next room was better still bad aroma. Pillows terrible no turn down service after being the 3nights 4 days Gym was on same level weights being dropped extremely loud 4 am every morning. Bad experience never again

Posted by on 10 Nov. 2022

Was this review helpful to you?
Comment from Hotel Management

15 Nov. 2022 by Oakwood Hotel & Apartments Brisbane

Dear Justin, I would like to start by apologising that we didn't meet expectations on this occasion and please know we are working on the areas you mentioned above. Since your stay, we have transitioned to a new housekeeping company that better aligns with our ideals and customer needs. We are working with this new company to ensure that we are providing a safe, clean and welcoming environment for our guests. We have only recently moves our gym location and are welcoming feedback on this area. Please know, we have now changed the opening ours of the gym in order to not disrupt fellow guests. We appreciate your feedback regarding servicing, and as part of our companies policy, we only offer servicing at a request basis only. This is to ensure that personal items and your room has least amount of contact with staff. Kind regards, L. Deayton Hotel Manager

4 out of 5
Liked the view and location..also the bed was so comfortable..didnt like the wet slippery tiles in the bathroom

Posted by on 9 Nov. 2022

Was this review helpful to you?
Comment from Hotel Management

10 Nov. 2022 by Oakwood Hotel & Apartments Brisbane

Dear Guy, Thank you for your feedback and please know that since your review, we have gone up to the room and re-evaluated the tiles in the room! We appreciate you bringing this to our attention. Kind regards, L. Deayton Hotel Manager

2 out of 5
We stayed on level 4 and it was very "tired". COVID has presumably not been kind to the property and it needs a tidy-up

Posted by on 9 Nov. 2022

Was this review helpful to you?
Comment from Hotel Management

15 Nov. 2022 by Oakwood Hotel & Apartments Brisbane

Dear Robin, I would like to start by apologising that we didn't meet expectations on this occasion and please know we are working on the areas you mentioned above. Since your stay, we have transitioned to a new housekeeping company that better aligns with our ideals and customer needs. We are working with this new company to ensure that we are providing a safe, clean and welcoming environment for our guests. Once again, we do apologise and know that we are making leaps and bounds to improve. Kind regards, L. Deayton Hotel Manager

5 out of 5
good

Posted by on 8 Nov. 2022

Was this review helpful to you?
Comment from Hotel Management

15 Nov. 2022 by Oakwood Hotel & Apartments Brisbane

Dear Hallene, Thank you for taking the time to review your recent stay with us! We look forward to welcoming you back in the near future. Kind regards, L. Deayton Hotel Manager

3 out of 5
The bathroom was outdated. The folded shower screen knocked the shower rose out of place each time it was used. Skirting boards were dirty.

Posted by on 8 Nov. 2022

Was this review helpful to you?
Comment from Hotel Management

15 Nov. 2022 by Oakwood Hotel & Apartments Brisbane

Dear Lisa, I would like to start by apologising that we didn't meet expectations on this occasion and please know we are working on the areas you mentioned above. Since your stay, we have transitioned to a new housekeeping company that better aligns with our ideals and customer needs. We are working with this new company to ensure that we are providing a safe, clean and welcoming environment for our guests. We hope to welcome you back shortly. Kind regards, L. Deayton Hotel Manager

3 out of 5
Great location. We found the room hot and a bit smelly. There was lots of mould in the shower/bath and no plug for the bath. Some staff could be a bit friendlier. Expensive to park your car.

Posted by on 6 Nov. 2022

Was this review helpful to you?
Comment from Hotel Management

15 Nov. 2022 by Oakwood Hotel & Apartments Brisbane

Dear Deb, I would like to start by apologising that we didn't meet expectations on this occasion and please know we are working on the areas you mentioned above. Since your stay, we have transitioned to a new housekeeping company that better aligns with our ideals and customer needs. We are working with this new company to ensure that we are providing a safe, clean and welcoming environment for our guests. We appreciate your feedback on the cost of our secure parking, and please know we have recently conducted an audit to ensure we are still offering some of Brisbane's cheapest hotel parking. We will continue to moniter this continuously. Once again, we do apologise and know that we are making leaps and bounds to improve. Kind regards, L. Deayton Hotel Manager

5 out of 5
Great location. Good value.

Posted by on 5 Nov. 2022

Was this review helpful to you?
Comment from Hotel Management

10 Nov. 2022 by Oakwood Hotel & Apartments Brisbane

Dear Jenny, Thank you for taking the time to review your recent stay with us. We hope to welcome you back soon. Until then, L. Deayton Hotel Manager

4 out of 5
Great view of the Story Bridge and city

Posted by on 2 Nov. 2022

Was this review helpful to you?
Comment from Hotel Management

4 Nov. 2022 by Hotel Manager

Dear Murray, We are glad to know you enjoyed the view from your room! We look forward to welcoming you back soon. Until then, L. Deayton

About the Oakwood Hotel & Apartments Brisbane

Location 15 Ivory Lane, Fortitude Valley, QLD 4000

Property Features

There's a coffee shop/cafe on site, as well as a snack bar/deli. Public spaces have free WiFi. Oakwood Hotel & Apartments Brisbane offers its guests an outdoor pool and a fitness center. Event space at this aparthotel measures 235 square feet (22 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Oakwood Hotel & Apartments Brisbane. For a fee, parking is available. This 4-star Brisbane aparthotel is smoke free.

  • 1 building
  • 162 guestrooms or units
  • 9 levels
  • 235 sq ft of conference space
  • 22 sq m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Brisbane Fortitude Valley Station (1.3 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oakwood Hotel & Apartments Brisbane offers 162 accommodations with iPod docking stations and laptop-compatible safes. Flat-screen televisions come with premium cable channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.

  • In-room kitchenette
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

The Coffee Pocket - This café serves breakfast only.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 25 for adults and AUD 15 for children (approximately)
  • Self parking fee: AUD 35 per night
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 3.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oakwood Apartments Brisbane Apartment
  • Oakwood Hotel Apartments Brisbane
  • Oakwood & Apartments Brisbane
  • Oakwood Hotel Apartments Brisbane
  • Oakwood Hotel & Apartments Brisbane Aparthotel
  • Oakwood Hotel & Apartments Brisbane Fortitude Valley

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://www.wotif.com/Brisbane-Hotels-Oakwood-Hotel-&-Apartments-Brisbane.h15004842-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Brisbane-Hotels-Oakwood-Hotel-&-Apartments-Brisbane.h15004842-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Brisbane-Hotels-Oakwood-Hotel-&-Apartments-Brisbane.h15004842-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.