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3.8 out of 5

"The car park was not attached to the property. Had to walk down a hill, down the road and around the corner. Wasnt impressed. " More

By a verified traveller on Thu 27 Feb 2020

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Hotel Description

Oakwood Hotel & Apartments Brisbane places you steps from Howard Smith Wharves and within a 15-minute stroll of Eagle Street Pier. Highlights at this property include an outdoor swimming pool, a 24-hour fitness center, and a spa tub.

You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, an iPod dock, and free bottled water. A refrigerator and a microwave make in-room dining convenient. A safe, a hair dryer, and an iron/ironing board are also available.

The café, No.15 Cafe, is open for breakfast. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of self parking.

Places within a 30-minute walk of this 4-star Brisbane Central Business District property include Queen Street Mall and Brisbane Botanic Gardens.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$105* Per night/room 8 Jun. - 9 Jun.

Studio, River View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom, River View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms (Loft Style)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 2 Bedrooms, River View (Loft Style)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Oakwood Hotel & Apartments Brisbane ratings based on 326 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Oakwood Hotel & Apartments Brisbane

Everyone (251) Couples (41) Family (24)
4 out of 5

Posted by on 28 Feb. 2020

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Comment from Hotel Management

2 Mar. 2020 by The Guest Services Team

Hey, Thanks for taking the time to rate your recent stay with us. We are glad to know you enjoyed your stay! Kind regards

3 out of 5
The car park was not attached to the property. Had to walk down a hill, down the road and around the corner. Wasnt impressed.

Posted by on 27 Feb. 2020

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Comment from Hotel Management

28 Feb. 2020 by The Guest Services Team

Hey, We are sorry, but there seems to be a misunderstanding. as we do offer on-site parking which has lift access. On the odd occasion that a guest's car is too large for our car park or our fills we have an overflow car park at Secure Park Howard Smith Wharves, which is a cost-effective and close alternative which can also be accessed via a lift just by the hotel. We do apologise and hope this didn't affect your stay completely and you were able to enjoy everything the property has to offer. Kind regards

4 out of 5
Position is amazing, staff were friendly. Parking is expensive.

Posted by , from Bellingen on 26 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by The Guest Services Team

Hey Bel, Thank you for your feedback and the staff are delighted to know you enjoyed your stay. Kind regards

3 out of 5
Great views and helpful staff and great position. Air conditioning was not effective and needed to get security to let you out and back in carpark at night, very uncomfortable coI have and bed so we actually left hotel as too uncomfortable sadly.

Posted by on 9 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by The Guest Services Team

Dear Valued Guest, We are very saddened to read your review and please know that if we had known we would've tried to make it up to you. If you could please contact us directly so we can get a better understanding of your stay so we can improve for future stays. We look forward to hearing from you. Until then,

2 out of 5
they have problems with the airconditioning system in rooms and the hot water system.

Posted by on 3 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by The Guest Services Team

Dear Valued Guest, We appreciate your feedback and apologise for the issues that arose due to the airconditioning. Kind regards

4 out of 5
The air-conditioning was not great. The bed was comfortable. Staff were friendly.

Posted by on 30 Jan. 2020

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Comment from Hotel Management

18 Feb. 2020 by The Guest Services Team

Dear Valued Guest, We appreciate your feedback and apologise for the issues that arose due to the airconditioning. We are glad to know this didn't affect your stay too much and you were able to enjoy your stay. Kind regards

5 out of 5
Great location close to the attractions of Felons Wharf and The Valley. Nearby River cats give easy access to all parts of the CBD. The staff were friendly and efficient, with excellent service. I would highly recommend these apartments for a Brisbane City stay.

Posted by , from Sunshine Coast on 27 Jan. 2020

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Comment from Hotel Management

28 Jan. 2020 by The Guest Services Team

Hey Mark, It brings such joy knowing that our guests enjoy their time with us and we are delighted to know you enjoyed everything Oakwood and the areas have to offer! We hope to welcome you back soon! Until then,

5 out of 5
The location was great and the room was lovely great value for money

Posted by on 5 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by Oakwood Hotel and Apartments Brisbane

Dear Valued Guest, We are delighted to know you enjoyed your time with us and we hope to welcome you back to the property soon! Kind regards The Guest Services Team

4 out of 5
Great view and location though somewhat dated and in need of TLC.

Posted by on 3 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by Oakwood Hotel and Apartments Brisbane

Dear Valued Guest, Thank you for taking the time to review your recent stay with us. We appreciate the feedback and hope to welcome you back in the near future. Kind regards The Guest Services Team

5 out of 5
Proximity to the Valley by foot, and within easy five to ten minute walk to the major inbound bus stop to access the city. Literally looks over the Howard Smith Wharves, and Story Bridge yet still quiet. Also, Story Bridge view is very up close and personal with the bridge

Posted by on 3 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by Oakwood Hotel and Apartments Brisbane

Dear Valued Guest, Thanks for taking the time to leave such a kind review from your recent stay with us! We are glad you enjoyed our central location next to the Story Bridge, and we hope to welcome you back in the near future. Kind regards The Guest Services Team

About the Oakwood Hotel & Apartments Brisbane

Location 15 Ivory Lane, Fortitude Valley, QLD 4000

Property Features

There's a coffee shop/café on site, as well as a snack bar/deli. Public spaces have free WiFi. Oakwood Hotel & Apartments Brisbane offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Oakwood Hotel & Apartments Brisbane also features tour/ticket assistance, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Fortitude Valley apartment is smoke free.

  • 1 building
  • 162 guestrooms or units
  • 9 levels
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Brisbane, QLD (BNE) (17.6 km / 11 mi)
  • Train station: Brisbane Central Station (1.2 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oakwood Hotel & Apartments Brisbane offers 162 accommodations with iPod docking stations and laptop-compatible safes. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Fortitude Valley apartment provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Kitchenware
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

No.15 Cafe - This café serves breakfast only.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property is cleaned with disinfectant
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • Gap period enforced between guests' stays 24 hours
  • Property uses a professional cleaning service

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 25 per person (approximately)
  • Self parking fee: AUD 35 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 3.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oakwood Apartments Brisbane Apartment
  • Oakwood Hotel Apartments Brisbane
  • Oakwood & Apartments Brisbane
  • Oakwood Hotel Apartments Brisbane
  • Oakwood Hotel & Apartments Brisbane Apartment
  • Oakwood Hotel & Apartments Brisbane Fortitude Valley
  • Oakwood Hotel & Apartments Brisbane Apartment Fortitude Valley

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.