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4.0 out of 5

"The location was perfect " More

By a verified traveller on Sun 09 Jan 2022

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Hotel Description

At Menso at South Bank you'll be within just a 10-minute stroll of Griffith University South Bank and Brisbane Convention and Exhibition Centre. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and free WiFi.

Each apartment is soundproofed and features a flat-screen TV, an espresso maker, and a ceiling fan. A kitchen comes with a microwave, a stovetop, and a dishwasher, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include premium bedding, bathrobes, and free toiletries. A hair dryer, an iron/ironing board, and a desk are also available. Housekeeping is available once per stay.

The aparthotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and pool loungers. Additionally, you'll find free WiFi in public areas and laundry facilities. Full breakfast is available on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking.

Places within a 15-minute walk of this 4-star South Brisbane aparthotel include Southbank Parklands and Lady Cilento Children's Hospital.

Studio, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$164* Per night/room 26 Jan. - 27 Jan.

Family Double Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Apartment, 1 Bedroom, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Menso at South Bank ratings based on 194 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Menso at South Bank

Everyone (146) Couples (30) Family (18)
3 out of 5
The location was perfect

Posted by on 9 Jan. 2022

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5 out of 5
Close to the theatre

Posted by on 8 Jan. 2022

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4 out of 5
Great location. Property was clean and well presented. The only criticism Iwould have is the car park is inadequite for the amount of rooms it has.

Posted by on 4 Jan. 2022

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1 out of 5
This place is terrible. Definitely didn’t match up to the pictured. Firstly we were greeted by a girl who scowled at us & looked like she’d rolled out of bed after a big night out & still looked high. The manager complained to us about how hopeless the cleaners were & was super unprofessional. For the money we payed, it wasn’t worth it when we could’ve (& should’ve) stayed at the Hyatt for the same price. It is tiny & there aren’t even electrical points in the bathroom. There is a weird smell through the whole hotel. The only good thing was how close it was to Southbank. That’s it. I will never stay here ever again.

Posted by on 14 Dec. 2021

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Comment from Hotel Management

18 Dec. 2021 by Reception

I remember you. This is all lies. I told you we were painting level 6 and you were not on that level. There was no other one on reception except the manager so i don't know where you saw a the high girl.

5 out of 5
Room was nice & clean, how much we paid was very competitive in the market. very glad we we chose the Menso

Posted by on 12 Dec. 2021

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2 out of 5
Not enough soap. Toilet roll holder was in such a bad spot. Communication regarding taking $100 out of my account and when it would be refunded was terrible. Pillows were potentially the worst in any hotel I have stayed at.

Posted by on 7 Nov. 2021

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5 out of 5
Staff were very helpful. Great location and perfect for our weekend away.

Posted by on 17 Oct. 2021

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4 out of 5

Posted by on 26 Sep. 2021

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3 out of 5
Didnit adivse you had to pay for on site parking till after booking made

Posted by on 20 Sep. 2021

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4 out of 5

Posted by on 15 Aug. 2021

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Property Features

Menso at South Bank offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. A rooftop terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Menso at South Bank. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Brisbane aparthotel.

  • 1 building
  • 66 guestrooms or units
  • 8 levels
  • Built in 2016
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: South Bank Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Menso at South Bank offers 66 accommodations with minibars and espresso makers. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with stovetops, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Brisbane aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided once per stay.

  • In-room kitchen
  • Minibar
  • Flat-screen television
  • Microwave
  • Stove
  • Dishwasher
  • Espresso maker
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ceiling fan
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekends from 7:00 AM and 11:00 AM.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open daily from 8:30 AM - 8 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 8:30 AM - 8 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40 per night.
  • Cribs (infant beds) are available for AUD 20 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 30 for adults and AUD 15 for children (approximately)
  • Uncovered self parking fee: AUD 30 per day
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 40 per night
  • Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Menso South Bank Apartment
  • Menso South Bank South Brisbane
  • Menso South Bank
  • Menso at South Bank Aparthotel
  • Menso at South Bank South Brisbane
  • Menso at South Bank Aparthotel South Brisbane

You should know

  • Pool access is available 24-hours a day.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.