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4.4 out of 5

"The rooms were very large and clean, great for families. " More

By a verified traveller on Fri 10 Jan 2020

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Hotel Description

A luxury stay in the heart of Brisbane awaits you at Mantra on the Quay. Within just a 10-minute stroll, you'll find popular attractions like Howard Smith Wharves and Story Bridge. Highlights at this aparthotel include an outdoor swimming pool, a spa tub, and a sauna.

Each apartment features a washer/dryer, WiFi, and a TV. Nice touches to enhance your stay include a soaking tub and free toiletries. A microwave, a safe, and a hair dryer are also available. Weekly housekeeping is available.

Enjoy the fitness center and outdoor tennis court. Additionally, you'll find free WiFi in public areas and laundry facilities. There's also the convenience of self parking.

Attractions within a 15-minute walk of this 4.5-star Brisbane Central Business District aparthotel include Queen Street Mall and Eagle Street Pier.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$120* Per night/room 10 Aug. - 11 Aug.

1 Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

2 Bedroom 2 Bathroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

3 Bedroom Apartment

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Mantra on the Quay ratings based on 345 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra on the Quay

Everyone (219) Couples (26) Business (1) Family (94)
5 out of 5

Posted by on 30 Jul. 2020

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Comment from Hotel Management

31 Jul. 2020 by Reception

We are happy that you've enjoyed your stay with us. Thank you for your amazing review.

5 out of 5

Posted by on 22 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Marsha

Thank you for your amazing review. Have a great day!

1 out of 5
The smell coming from the drainage in our room was horrendous! No matter how long you left the door open, the smell did not go away. You could smell it through the whole hotel room and it was not inviting at all

Posted by , from Brisbane on 19 Feb. 2020

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Comment from Hotel Management

22 Feb. 2020 by Benjamin Dutton

Thank you for taking the time to provide some feedback from your stay at Mantra on the Quay. I am deeply sorry to read that your stay did not meet your expectations. I have sent your feedback onto our maintenance department as there is clearly an issue with the drainage in this apartment. I am not sure if this was addressed during your stay, if not we would have provided you a more suitable apartment for your time with us. I'd like to apologise again for the inconvenience and hope that we have the opportunity to better serve you in the future.

5 out of 5
The rooms were very large and clean, great for families.

Posted by on 10 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by Marsha

Thank you for your amazing review. We hope to see you soon again.

5 out of 5

Posted by on 7 Jan. 2020

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Comment from Hotel Management

8 Jan. 2020 by Marsha

Thank you for you amazing review. Have a great day!

5 out of 5
Exceptional customer service from Ben. I casually mentioned it was our anniversary at checkin and somehow magically before we got to the room he planted a beautiful note, a large heart brownie and a bottle of French sparkling water for us. We also got early checkin. River view great. A little further from Queen St Mall then our usual stays but still walking distance.

Posted by on 22 Dec. 2019

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Comment from Hotel Management

27 Dec. 2019 by Reception

We're so happy reading your amazing review. We hope to see you again soon.

4 out of 5

Posted by on 13 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Marsha

We hope you enjoy your stay with us. Thank you for positive review.

5 out of 5
Location to Howard Smith Wharves and Fortitude Valley is fantastic.

Posted by on 8 Dec. 2019

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Comment from Hotel Management

9 Dec. 2019 by Reception

Thank you for staying with us and giving us an amazing feedback. Have a lovely day!

5 out of 5
Clean and very well kept. Had the best stay . Very quiet and peaceful. Will recommend to others

Posted by on 2 Dec. 2019

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Comment from Hotel Management

2 Dec. 2019 by Reception

Thank you so much for sharing your wonderful experience you had at Mantra on the Quay! We look forward to welcoming you again soon!

5 out of 5
Employees are lovely and bubbly! Hotel is well maintained and easy to access. Overall, it was a great stay!

Posted by on 30 Nov. 2019

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Comment from Hotel Management

30 Nov. 2019 by Marsha

Thank you for your kind feedback. We hope to see you again soon.

Property Features

As a guest of Mantra on the Quay, you'll find an outdoor pool, an outdoor tennis court, a spa tub, and a sauna. WiFi is free in public spaces. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Mantra on the Quay. Parking is available for a fee. This 4.5-star Brisbane aparthotel is smoke free.

  • 64 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court
  • Grocery/convenience store
  • Laundry facilities
  • Washer/dryer
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Brisbane, QLD Airport (BNE) (16.3 km / 10.1 mi)
  • Train station: Brisbane Central Station (0.9 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mantra on the Quay offers 64 accommodations with washers/dryers and safes. In-room wireless Internet access is available for a surcharge. Bathrooms include bathtubs with deep soaking bathtubs, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided weekly.

  • Washer and dryer
  • Deep soaking tub
  • Television
  • Microwave
  • Bathtub
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Wardrobe or closet

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 10 per 24-hour period (3-device limit, rates may vary)
  • Self parking fee: AUD 30.00 per night
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brisbane Mint
  • Mint Apartment Brisbane
  • Mint Brisbane
  • Mantra Quay Apartment Brisbane
  • Mantra Quay Apartment
  • Mantra Quay Brisbane
  • Mantra Quay
  • Mantra on the Quay Brisbane
  • Mantra on the Quay Aparthotel
  • Mantra on the Quay Aparthotel Brisbane
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.