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"Disappointed with the room in general with the state of batroom " More

By a verified traveller on Sun 12 Jan 2020

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Hotel Description

At Kangaroo Point Central you'll be within just a 15-minute stroll of popular places like The Gabba and Mater Private Hospital Brisbane. Highlights at this motel include a restaurant and an outdoor swimming pool.

You can enjoy free WiFi, flat-screen TVs, and coffee/tea makers, featured in all 88 rooms. Limited housekeeping is available.

This motel has free WiFi in public areas, a garden, and barbecue grills. Additionally, you'll find laundry facilities, dry cleaning/laundry services, and tour/ticket assistance.

Attractions within a 30-minute walk of this 3-star Kangaroo Point motel include South Bank Parklands and Eagle Street Pier.

Room, Balcony (Motel Triple)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom, Non Smoking, Kitchen (Apartment)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Balcony (Motel Twin)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms, Non Smoking, Kitchen (Apartment)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, Non Smoking, Kitchenette (Studio Room)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Kangaroo Point Central ratings based on 61 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Kangaroo Point Central

Everyone (51) Couples (2) Family (8)
3 out of 5
Disappointed with the room in general with the state of batroom

Posted by on 12 Jan. 2020

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Comment from Hotel Management

6 Feb. 2020 by Alik

Thank you. We find that we are a budget 3 star motel on the city fringe and our price should be indicative that we are not a flashy new hotel

1 out of 5

Posted by on 15 Nov. 2019

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Comment from Hotel Management

19 Nov. 2019 by Guest Relations Manager

Thank you for your review, we appreciate your feedback.

2 out of 5

Posted by on 25 Oct. 2019

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Comment from Hotel Management

30 Oct. 2019 by Guest Relations Manager

Thank you for your feedback, we appreciate it.

2 out of 5

Posted by on 6 Oct. 2019

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Comment from Hotel Management

9 Oct. 2019 by Guest Relations Manager

Thank you for your feedback.

4 out of 5

Posted by on 5 Sep. 2019

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Comment from Hotel Management

9 Sep. 2019 by Guest Relations Manager

Thank you for your feedback.

2 out of 5
There is no way this venue should have a 4 star rating. It is in desperate need of renovation, it is nothing like the photos used. It is old and dirty. I booked two nights but stayed only 1 and only stayed cause we got back to late to go somewhere else. The bathroom was disgustingly dirty. On a positive the manager is lovely, and very helpful but he needs to check all rooms. Very very disappointed.

Posted by on 18 Aug. 2019

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Comment from Hotel Management

19 Aug. 2019 by Guest Relations Manager

Thank you for your feedback, sorry to read that you experienced a few maintenance and housekeeping issues. On behalf of the Hotel I would like to sincerely apologize for any inconvenience or upset caused.

2 out of 5
The room was run down and drab. The linen seemed clean and fresh however there was only a sheet on the bed (in winter) and the spare blankets weren’t as fresh/clean. The toaster was dirty. No PowerPoints at all beside any of the beds not bedside lamps. Massive cockroach running around the next morning. Gross.

Posted by on 17 Aug. 2019

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Comment from Hotel Management

19 Aug. 2019 by Guest Relations Manager

Thank you for your feedback, sorry to read that you experienced a few maintenance and housekeeping issues. On behalf of the Hotel I would like to sincerely apologize for any inconvenience or upset caused.

1 out of 5
Room was old, tired and unclean; bathroom was unclean and full of spiders; bathroom sink / bench had been given a "make over" which included haphazard paint on the benchtop, basin and (because it was such a bad job) up the splashback; beds were hard and, despite being winter, were made up only with a sheet; location is on a very busy snd loud main road, you can hear your neighbours all hours, and the plumbing is old and loud so don't expect a good sleep. Please think twice about staying here; I for one will never be back and will be warning others to please choose somewhere else to stay.

Posted by on 28 Jul. 2019

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Comment from Hotel Management

9 Aug. 2019 by Guest Relations Manager

Thank you for your feedback. I am sorry to read that you experienced a few maintenance and housekeeping issues. I am very disappointed to hear that you had no enjoyment in your stay. On behalf of the hotel I would like to sincerely apologize for any inconvenience and upset caused.

4 out of 5
Location is great , right across the road from Pineapple pub and a pleasant walk to the Gabba. It is however ,quiet as well.

Posted by on 21 Jul. 2019

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Comment from Hotel Management

25 Jul. 2019 by Hotel Management

Thank you for your feedback

5 out of 5

Posted by on 6 Jul. 2019

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Comment from Hotel Management

25 Jul. 2019 by Hotel Management

Thank you for your feedback

Property Features

There's a restaurant on site. Public spaces have free WiFi. An outdoor pool, tour/ticket assistance, and barbecue grills are also featured at Kangaroo Point Central. Smoking is allowed in designated areas at this 3-star Brisbane motel.

  • 88 guestrooms or units
  • Dining venue
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Brisbane Airport (BNE) (19.8 km / 12.3 mi)
  • Train station: Park Road Station (2.1 km / 1.3 mi)

Room Amenities

Kangaroo Point Central offers 88 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms. This Brisbane motel provides complimentary wireless Internet access. Microwaves and coffee/tea makers are provided. Housekeeping is offered on a limited basis and hair dryers can be requested.

  • Flat-screen television
  • Microwave
  • Coffee maker
  • Housekeeping (limited)
  • Hair dryer available
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Kangaroo Point Central has a restaurant on site.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 9 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 9 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards and debit cards. Cash is not accepted.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk

Hotel Names

  • Southern Cross Motel & Serviced Apartments East Brisbane
  • Southern Cross Serviced East Brisbane
  • Southern Cross Motel Apartments Kangaroo Point
  • Kangaroo Point Central Motel
  • Southern Cross Kangaroo Point
  • Kangaroo Point Central Motel
  • Kangaroo Point Central Kangaroo Point
  • Kangaroo Point Central Motel Kangaroo Point

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.