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"Instructions were terrible. Where to park where my room was etc " More

By a verified traveller on Sun 24 May 2020

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Hotel Description

At Cathedral Place you'll be within just a 10-minute stroll of popular attractions like Howard Smith Wharves and Story Bridge. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is individually decorated and features a balcony or patio, a living room, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a dishwasher. A flat-screen TV, a hair dryer, and free toiletries are also available.

Enjoy the fitness center and sauna. Added amenities include free WiFi in public areas, a garden, and barbecue grills. There's also the convenience of self parking.

Within a 15-minute walk of this 3.5-star Fortitude Valley property, attractions include Eagle Street Pier and Emporium.

Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$129* Per night/room 3 Aug. - 4 Aug.

Premium Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Apartment, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Triple Room, 3 Bedrooms, Pool View

Bed Count 1 Twin Bed Maximum Occupancy 7 Max

Cathedral Place ratings based on 91 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Cathedral Place

Everyone (63) Couples (10) Family (12)
3 out of 5
Instructions were terrible. Where to park where my room was etc

Posted by on 24 May 2020

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5 out of 5

Posted by on 14 Mar. 2020

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Comment from Hotel Management

21 Apr. 2020 by Daria

Hi, Thanks for taking the time to share such a positive review of Cathedral Place. We hope to have you stay with us again in future!

3 out of 5

Posted by on 6 Mar. 2020

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Comment from Hotel Management

21 Apr. 2020 by Daria

Hi, Thanks for sharing your review with us. If there's anything you'd like to elaborate on for us to improve please let us know! Your feedback is important to us.

4 out of 5
Was very clean and comfortable . Happy with stay. Car parking good and very good comunication with staff.

Posted by on 4 Mar. 2020

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Comment from Hotel Management

5 Mar. 2020 by Daria

Hi, We're happy to hear you had an enjoyable stay and hope to see you again soon.

3 out of 5
The location was very good. The apartment was good in general though very basic. Cleaning was not it’s best in the whole property. Building very tired, pool bathrooms limited and dirty. Internet just in the lobby which was useless.

Posted by on 18 Dec. 2019

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Comment from Hotel Management

21 Jan. 2020 by DT

Thank you for your feedback Anonymous. Have a great day

3 out of 5
access was tricky , couldn't even git through the reception door unless reception staff let you in and their reception desk was a long way from the entry, very poor

Posted by on 6 Dec. 2019

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Comment from Hotel Management

9 Dec. 2019 by Rachel

Our lobby door is locked for top security 24/7 due to our hotel not only being a short term hotel, but a long term hotel too. Our reception is in the lobby not far from the lobby doory. We are sorry to hear that these problems were an inconvience to you.

5 out of 5
Key retrieval letter box was very difficult to open, I could not open it and had to ask for assistance. Fabulous place to stay over night.

Posted by on 28 Nov. 2019

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Comment from Hotel Management

9 Dec. 2019 by Rachel

We are so glad to hear you enjoyed the location of our hotel and you were able to get access to your letter box. I will look into the letter box and ensure that next time it will be easier to access. Thank you for staying at Cathedral Place, and we hope to see you again.

4 out of 5
This place is located great, easy access to everything only my room seemed to be the worst in the lot, ground floor balcony on a main road and no sunlight, busted clothes dryer no plug for kitchen sink when required to do dishes. Out of the people I was staying with I had the worst and we all booked the same style room

Posted by on 21 Oct. 2019

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Comment from Hotel Management

21 Oct. 2019 by CPM

Dear Valued Guest, Thank you for your feedback. I am sorry to know about poor experience at Cathedral Place. Please let us know your reservation ID and we will make sure that you will be allocated apartment with in higher floors with good view. Also, I have mentioned the above issues to concerned team to rectify it. I hope this hasn't put you off to book with us again. We hope to see you again in the future. Warm Regards, Binita G.

4 out of 5
The 3 BR apartment was very spacious with 2 great balconies

Posted by on 29 Sep. 2019

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Comment from Hotel Management

1 Oct. 2019 by CPM

Dear Valued Guest, Thank you for your feedback. We are so thrilled to know that you enjoyed your stay with us. All of our apartments have spacious balconies to enjoy. We hope to see you again in the coming days. Warm Regards, Binita

1 out of 5
Cigarette butt on bedroom floor. Whole apartment smelt like stale cigarettes. Cups were dirty and covered in finger marks. Mould in shower. Toilet not cleaned properly. Rude staff. Not worth what you pay.

Posted by on 23 Sep. 2019

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Comment from Hotel Management

1 Oct. 2019 by CPM

Dear Valued Guest, I am sorry to know about your poor experience with us. Please provide us your booking number so that we can investigate this matter or please contact us if you wish to discuss with us. Warm Regards, Binita

Property Features

Cathedral Place offers its guests an outdoor pool, a sauna, and a fitness center. Public spaces have free WiFi. Cathedral Place also features barbecue grills, a garden, and a picnic area. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Brisbane apartment is smoke free.

  • 13 guestrooms or units
  • Express check-out
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Number of living rooms1
  • Free WiFi
  • Kitchen
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Brisbane, QLD Airport (BNE) (15.8 km / 9.8 mi)
  • Train station: Brisbane Fortitude Valley Station (0.6 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Cathedral Place offers 13 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate living rooms. Accommodations at this 3.5-star apartment have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Separate bedroom
  • Dining room
  • Living room
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Dishwasher
  • Kitchenware
  • Shower
  • Hair dryer
  • Toiletries (free)
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 10 AM - 6 PM
  • Saturday - Saturday: noon - 4 PM
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-in hours are 10 AM-6 PM Monday-Friday and noon to 4 PM Saturday. Guests planning to arrive on Sunday or on public holidays must contact this property in advance to arrange key collection.

This property's front desk is open during the following times:

  • Monday - Friday: 10 AM - 6 PM
  • Saturday - Saturday: noon - 4 PM
Guests arriving after 4 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.Contactless check-out is available.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • No gap period between guests' stays
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 20.00 per night (in/out privileges)
  • Early check-in fee: AUD 35.00 (subject to availability)
  • Late check-out fee: AUD 35.00 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cathedral Place Apartment Fortitude Valley
  • Cathedral Place Fortitude Valley
  • Cathedral Place
  • Cathedral Place Apartment
  • Cathedral Place Fortitude Valley
  • Cathedral Place Apartment Fortitude Valley
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.