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3.9 out of 5

"For the same price pre covid but no foxtel. Disappointing. Understand no restaurant or room service but tv shouldn't be affected. " More

By a verified traveller on Wed 01 Jul 2020

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Hotel Description

Best Western Astor Metropole Hotel & Apartments puts you in the heart of Brisbane, within just a 10-minute stroll of popular attractions like Queen Street Mall and King George Square. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

LCD TVs with satellite channels are featured in all 142 rooms, and you can enjoy free WiFi, sofa beds, and wired Internet. In-room dining is easy with amenities like refrigerators, microwaves, and room service. Pillowtop beds and premium bedding invite a comfortable night's sleep. Additionally, coffee/tea makers, safes, and hair dryers are available.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Other amenities include a coffee shop/café and laundry facilities. Each morning to-go breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking.

Attractions within a 15-minute walk of this 3.5-star Brisbane Central Business District hotel include Roma Street Parkland and Brisbane City Hall.

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Apartment, 2 Single Beds, Non Smoking, Kitchenette

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 1 Queen Bed, Non Smoking, Kitchenette (Penthouse)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Best Western Astor Metropole Hotel & Apartments ratings based on 440 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Astor Metropole Hotel & Apartments

Everyone (286) Couples (96) Business (2) Family (52)
5 out of 5

Posted by on 1 Aug. 2020

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3 out of 5
For the same price pre covid but no foxtel. Disappointing. Understand no restaurant or room service but tv shouldn't be affected.

Posted by on 1 Jul. 2020

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3 out of 5

Posted by on 10 Mar. 2020

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2 out of 5

Posted by on 24 Feb. 2020

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5 out of 5
Staff great! And very helpful. Gave us advice of the area and directions. Thank you

Posted by on 17 Feb. 2020

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4 out of 5

Posted by on 1 Jan. 2020

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3 out of 5

Posted by on 16 Nov. 2019

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4 out of 5
The property was clean got clean towels each morning and staff were good

Posted by on 6 Oct. 2019

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5 out of 5
I enjoyed how quick, quiet and friendly it all was.

Posted by on 19 Sep. 2019

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5 out of 5
Location is good. Parking reasonable. Kitchenette fully equiped. Room was quiet. We would stay here again.

Posted by on 17 Sep. 2019

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About the Best Western Astor Metropole Hotel & Apartments

Location 193 Wickham Terrace City, Spring Hill, QLD 4000

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 237 square feet (22 square meters). An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Best Western Astor Metropole Hotel & Apartments. For a fee, parking is available. This 3.5-star Brisbane hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 15 levels
  • 237 sq ft of conference space
  • 22 sq m of conference space
  • Built in 2002
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Brisbane, QLD Airport (BNE) (16.4 km / 10.2 mi)
  • Train station: Brisbane Central Station (0.9 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Astor Metropole Hotel & Apartments offers 142 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers. This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10 AM.

Best Western Astor Metropole Hotel & Apartments has a restaurant serving breakfast, brunch, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Best Western Astor Metropole Hotel & Apartments

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property is cleaned with disinfectant
  • One child stays free
  • Staffed front desk
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • gap period enforced between guest stays 24 hours
  • Property uses a professional cleaning service

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay
  • Breakage deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: AUD 19.9 per person (approximately)
  • Fee for in-room wired Internet: AUD 5.00 per day (rates may vary)
  • Self parking fee: AUD 14.90 per night
  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Astor Metropole
  • Best Western Astor
  • Astor Metropole Spring Hill
  • Best Western Astor Metropole Apartments
  • Best Western Astor Metropole Apartments Spring Hill
  • Best Western Astor Metropole Spring Hill
  • Best Western Metropole
  • Best Western Astor Metropole Hotel & Apartments Spring Hill
  • Best Western Astor Metropole Hotel & Apartments
  • Astor Metropole & Apartments
  • Best Western Astor Metropole Hotel Apartments
  • Best Western Astor Metropole Hotel & Apartments Hotel
  • Best Western Astor Metropole Hotel & Apartments Spring Hill

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.