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3.7 out of 5

"Not too bad close proximity to the main central shopping centre Great Thai breakfast over the road " More

By a verified traveller on Sun 01 Mar 2020

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Hotel Description

At Astor Metropole Hotel you'll be within just a 10-minute stroll of popular attractions like Queen Street Mall and King George Square. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

You can enjoy flat-screen TVs with cable channels, and all 86 rooms feature free WiFi, free wired Internet, and sofa beds. Refrigerators, microwaves, and room service make in-room dining convenient. Additionally, coffee/tea makers, safes, and hair dryers are available.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Additionally, you'll find a 24-hour business center, a coffee shop/café, and laundry facilities. Each morning full breakfast is served between 7:00 AM and 9:00 AM. There's also the convenience of self parking.

Within a 15-minute walk of this 3.5-star Brisbane Central Business District hotel, attractions include Roma Street Parkland and Brisbane City Hall.

Hotel Twin, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$81* Per night/room 9 Jul. - 10 Jul.

Hotel Queen, Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Astor Metropole Hotel ratings based on 347 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Astor Metropole Hotel

Everyone (246) Couples (65) Business (2) Family (32)
2 out of 5
It was like a ghost town - no bed made, no change of towels, dirty lift etc

Posted by on 24 May 2020

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3 out of 5
Not too bad close proximity to the main central shopping centre Great Thai breakfast over the road

Posted by , from Townsville on 1 Mar. 2020

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4 out of 5
Perfect location. Close walking distance to CBD and shopping centre arcade.

Posted by , from Coffs Harbour on 12 Feb. 2020

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5 out of 5
Close to the city. Easy to access from Central Station

Posted by on 15 Jan. 2020

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1 out of 5
The shower was a hazard the oven tripped the power off and wasn’t offered a replacement. The breakfast was slops never ever will I stay here again oh and the pool was green

Posted by on 12 Jan. 2020

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4 out of 5
Staff very accommodating, clean and tidy room and very spacious. Super close to train and parklands. I had a pleasant stay

Posted by on 5 Jan. 2020

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5 out of 5
Great ;location: short walk to Roma Street Parklands and Queen Street Mall. Good value. Excellent staff service.

Posted by , from Burpengary on 13 Dec. 2019

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3 out of 5
I found the property is very clean but the beds were rock hard and i couldn't sleep properly and the in the first room they gave me nothing electronic worked.

Posted by on 2 Dec. 2019

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4 out of 5
Close to city Staff were helpful Room has the basics but everything you need

Posted by on 24 Nov. 2019

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4 out of 5
Property is very central to all city attractions....good value for money

Posted by on 13 Nov. 2019

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Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. WiFi and wired Internet are free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Astor Metropole Hotel. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Brisbane hotel.

  • 86 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Brisbane, QLD Airport (BNE) (16.4 km / 10.2 mi)
  • Train station: Brisbane Central Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Astor Metropole Hotel offers 86 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. This Brisbane hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 9:00 AM.

Astor Metropole Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 25.00 per day.
  • Cribs (infant beds) are available for AUD 25.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 19.90 for adults and AUD 11.90 for children (approximately)
  • Self parking fee: AUD 14.90 per day
  • Early check-in fee: AUD 49 (subject to availability)
  • Late check-out fee: AUD 69 (subject to availability)
  • Crib (infant bed) fee: AUD 25.0 per day
  • Rollaway bed fee: AUD 25.00 per day
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Astor Metropole Hotel Spring Hill
  • Astor Metropole Hotel
  • Astor Metropole Spring Hill
  • Astor Metropole
  • Astor Metropole Hotel Brisbane
  • Astor Metropole Brisbane
  • Best Western Brisbane
  • Astor Metropole Hotel Hotel
  • Astor Metropole Hotel Spring Hill
  • Astor Metropole Hotel Hotel Spring Hill

You should know

  • Pool access available from 6:00 AM to 6:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.