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4.0 out of 5

"Facilities: Building site; Value: Unreasonable; Service: Sloppy; Cleanliness: Toilet not working; " More

By Andrew, from Australia - VIC - Melbourne on Tue 20 Jan 2015

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Hotel Description

At Bright Chalet you'll be within a 20-minute walk of Bright Splash Park and 1.7 km (1.1 mi) from Centenary Park. Highlights at this property include 2 bars/lounges, a restaurant, and an outdoor swimming pool.

Balconies, WiFi, and LCD TVs are featured in all 42 accommodations. Refrigerators, coffee/tea makers, and irons/ironing boards are also available.

Enjoy the outdoor tennis court and kids' swimming pool as well as access to bike rentals and a playground. Added amenities include WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Places within a 30-minute walk of this 4-star Bright property include Centenary Park Streamside Reserve and Alpine Visitor Information Centre.

Standard Room, Non Smoking, Balcony (Autumn time in Bright)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, Non Smoking, Balcony (Anzac Weekend Escape)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Room, Non Smoking, Balcony (Family Room Anzac Weekend)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Room, Non Smoking, Balcony (Autumn Escape Family)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Bright Chalet ratings based on 59 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Bright Chalet

Everyone (13) Couples (30) Family (16)
1 out of 5

Defiantly not what was advertised.

Pros: Leaving it.
Cons: They should show people what they are really getting for their money so they can make an informed decision based on realistic images.
Location: Bright is great in the Autumn, we go there almost every year.
This motel was a great disappointment. The room was nothing like the photos on the wotif website. The room was run down, smaller than illustrated and was not what was expected. Staff were impossible to find, we had to phone them from reception after waiting and ringing their bell. There was a lack of car parking and the restaurant shown in the motel details was not operating. When trying to check in they couldn't even find the reservation, we had to produce the wotif confirmation letter before we were even offered a room. I don't understand why these places can get away with using photos etc on the booking site that clearly no longer represent the true state of the rooms. Would never go back.

Posted by , from East Gippsland on 14 May 2015

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1 out of 5

disappointing room to say the least

Pros: would never stay there again would not recommend for families
Cons: complete renovation and CLEAN
Location: location was fine, bright is a wonderful town.
family room far smaller than any other family room stayed in elsewhere. no top sheets for bunk beds. no side rail on bunk beds. bathroom vanity black rotten along bottom, wall heater very rusty bathroom terrible. door to balcony lifted off completely when opening it. expensive room overpriced, overrated. nails in walls sticking sharp end out next to bunks.

Posted by on 26 Apr. 2015

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5 out of 5
Pros: Fantastic buffet breakfast. Friendly service
Will visit again

Posted by on 17 Feb. 2015

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3 out of 5
Pros: Air con
Cons: Building site so can't use the pool. toilet and TV not working bar & restaurant closed only met 1staff member when tried to fix toilet with WD40
Location: Just right
Facilities: Building site; Value: Unreasonable; Service: Sloppy; Cleanliness: Toilet not working;

Posted by , from Australia - VIC - Melbourne on 20 Jan. 2015

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4 out of 5

Posted by on 19 Jan. 2015

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2 out of 5
Cons: Nobody at reception, no hot water, haircut being performed in the kitchen!
Location: Nice position
Service: absent;

Posted by on 14 Jan. 2015

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5 out of 5
Pros: Nothing was too much trouble
Facilities: Above average; Value: Great deal; Service: Go the extra mile;

Posted by , from Australia - VIC - Bendigo on 10 Jan. 2015

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4 out of 5
Pros: Location and service
Location: Australia
bike riders destination of choice

Posted by , from Australia - VIC - Melbourne on 1 Jan. 2015

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4 out of 5
Pros: Wildlife & gardens
Cons: Leaving so soon
Location: Tranquil, Good views
Facilities: Everyday; Value: Bargain; Service: Friendly; Cleanliness: Pleasant;

Posted by , from Australia - QLD - Brisbane on 23 Nov. 2014

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4 out of 5
Pros: Location and gardens (the outside area)
Cons: Tiny, cramped and outdated ensuite and horrendously loud plumbing
Location: Outstanding
Facilities: Modest; Value: Average price; Service: Good; Cleanliness: Pleasant; Breakfasts were great

Posted by , from Australia - VIC - Geelong on 8 Nov. 2014

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Property Features

Bright Chalet offers its guests an outdoor pool, an outdoor tennis court, and a children's pool. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is available in public spaces for a fee. A terrace, barbecue grills, and a garden are also featured at Bright Chalet. Self parking is free. This 4-star Bright cottage is smoke free.

  • 42 guestrooms or units
  • 2 bars or lounges
  • Dining venue
  • Ski equipment rentals
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Outdoor tennis court
  • Laundry facilities
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Bright Chalet offers 42 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Rooms open to balconies or patios. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Housekeeping is provided daily.

  • Private balcony or patio
  • LCD television
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Bright Chalet has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 5 PM. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

The front desk at this property is open daily from 8 AM - 5 PM.
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive key retrieval information.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 10 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 10 per 24-hour period (rates may vary)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bright Chalet House
  • Bright Chalet
  • Bright Chalet Hotel Bright
  • Bright Chalet Victoria
  • Bright Chalet Bright
  • Bright Chalet Cottage
  • Bright Chalet Cottage Bright

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.