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"The hotel was nice but on arrival, I was informed the twin room I had booked months in advance was not available and I was expected to share a bed wit ... " More

By a verified traveller on Wed 14 Aug 2019

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Hotel Description

Hotel am Havelufer Potsdam puts you in the heart of Potsdam, connected to the convention center and within a 20-minute stroll of Charlottenhof Palace and Potsdam's Brandenburg Gate. Highlights at this beachfront hotel include a private beach, a restaurant, and a beach bar.

You can enjoy flat-screen TVs with satellite channels, and all 123 rooms feature free WiFi, safes, and hair dryers. Minibars provide refreshments, and room service makes dining in an option.

At the hotel's own bar/lounge, you can stop for a drink. Enjoy access to rowing/canoeing and bike rentals. Added amenities include free WiFi in public areas and a conference center. Buffet breakfast is available daily between 6:30 AM and 10 AM.

Attractions within a 15-minute drive of this 3.5-star Potsdam West hotel include Sanssouci Palace and Babelsberg Film Park.

Standard Single Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Comfort Single Room

Bed Count 1 King Bed Maximum Occupancy 1 Max

Comfort Twin Room (Double Use)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Comfort Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Double Room (for single use)

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Hotel am Havelufer Potsdam ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel am Havelufer Potsdam

3 out of 5
The hotel was nice but on arrival, I was informed the twin room I had booked months in advance was not available and I was expected to share a bed with my work colleague. They did, in the end, upgrade the room although one of us still had to sleep on a camp bed. Would suggest they don't take the money in advance of the booking if they aren't able to provide the room that was requested.

Posted by on 14 Aug. 2019

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About the Hotel am Havelufer Potsdam

Location Zeppelinstr. 136, Potsdam, BB 14471

Property Features

A private beach is featured. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at Hotel am Havelufer Potsdam. This 3.5-star Potsdam hotel is smoke free.

  • 123 guestrooms or units
  • 4 levels
  • Built in 1995
  • Dining venue
  • Bar on the beach
  • Bar or lounge
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • On private beach
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Potsdam Charlottenhof Station (0.3 km / 0.2 mi)

Room Amenities

Hotel am Havelufer Potsdam offers 123 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers. This Potsdam hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Hotel am Havelufer Potsdam has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 15.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Debit cards not accepted
  • Staffed front desk
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 16 for adults and EUR 8 for children (approximately)
  • Self parking fee: EUR 10.00 per day (in/out privileges)
  • Pet fee: EUR 15.00 per pet, per night
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • arcona Hotel Am Havelufer
  • Hotel am Havelufer Potsdam
  • Havelufer
  • Am Havelufer Potsdam Potsdam
  • Hotel am Havelufer Potsdam Hotel
  • Hotel am Havelufer Potsdam Potsdam
  • Hotel am Havelufer Potsdam Hotel Potsdam

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.