Property Features
There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Event space at this hotel measures 5600 square feet (520 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and a complimentary children's club are also featured at the luxury Cinnamon Bentota Beach - Level 1 Safe and Secure. Self parking and valet parking are free. This 5-star Bentota hotel is smoke free.
- 159 guestrooms or units
- 3 levels
- 5 buildings
- 4 dining venues
- 2 bars or lounges
- 5600 sq ft of conference space
- 520 sq m of conference space
- Built in 2019
- Coffee shop
- Deli
- Kid's club (free)
- Supervised kid's activities (surcharge)
- Childcare (surcharge)
- Towels for the beach
- Umbrellas for the beach
- Conference center
- Breakfast available (surcharge)
- Dry cleaning
- Front desk (24 hours)
- Concierge
- Terrace
- Garden
- Outdoor picnic space
- Newspapers in lobby (free)
- Elevator
- No smoking on site
- Lockers available
Family Friendly Amenities
- Family property
- Free WiFi
- Soundproofed rooms
- Children's club (free)
- Snack bar/deli
- Babysitting or childcare (surcharge)
- Playground on site
- Refrigerator
- DVD player
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free valet parking
Transport
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Train station: Aluthgama Railway Station (1.1 km / 0.7 mi)
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Parking: Free valet parking and self parking
Room Amenities
Cinnamon Bentota Beach - Level 1 Safe and Secure offers 159 air-conditioned accommodations with DVD players and safes. Rooms open to balconies or patios. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 24-inch LED televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
- Private balcony or patio
- In-room dining (24 hours)
- LED television
- Satellite channels
- DVD player
- Refrigerator
- Coffee maker
- Egyptian cotton linens
- Pillow options
- Shower and tub combination
- Hydromassage showerhead
- Housekeeping (daily)
- Newspapers (free)
- Hair dryer
- Safe
- Bathrobes
- Slippers
- Designer toiletries
- Bidet
- Telephone
- Iron and ironing board
- Desk
- Sound-insulated rooms
- Air conditioning
- Ceiling fan
- Connecting rooms available
- Wardrobe or closet
- Toothbrush and toothpaste available
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Nossa - All Day Dining - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Zest - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Ottimo - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Sea Meets Spice - This beachfront restaurant specializes in seafood and serves lunch and dinner. Open daily.
Drench Pool Bar - This beachfront cocktail bar specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
24-hour room service is available.
A hosted evening meal is available for a surcharge on Friday and Saturday.
Hotel Policies
Check-in
- Check-in time starts at 2:00 PM
- Minimum check-in age is: 18
- Check-in time ends at midnight
Special check-in instructions:
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests are required to complete a health declaration (PCR screening for COVID-19) during their stay. Guests staying 1-4 nights are screened once per stay; guests staying 5-13 nights are screened twice per stay; guests staying 13 nights or more are screened 3 times per stay. Screening fees must be paid in advance of arrival.
Guests will receive an email from the property with mandatory fees payment instructions within 24 hours after booking the reservation. Payment is made via a secure link and due within 24 hours after receiving the email. Guests who have not paid the fees in advance will not be able to check in.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email with special check-in information prior to arrival. Front desk staff will greet guests on arrival.
Check-out
Payment types
Children and extra beds
- Children are welcome.
- Kids stay free! One child 4 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for USD 40.0 per night.
Pet Policy
- Pets and service animals are not allowed at Cinnamon Bentota Beach - Level 1 Safe and Secure
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
- Service animals not allowed
- One child stays free
- Debit cards
- Guests will receive an email with special check-in instructions
- Staffed front desk
- Security system
- Property is cleaned with disinfectant
- Staff wear personal protective equipment
- Protective clothing is not available for guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitiser
- Social distancing measures are in place
- Contactless check-in is available
- Property confirms they are implementing enhanced cleaning measures
- Individually wrapped food options are available
- Individually wrapped food options are available through room service
- gap period enforced between guest stays 72 hours
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitisation practices of Safe Travels (WTTC - Global)
Fees
Guests will be asked to pay the following charges at the property:
- Airport shuttle transfer per adult: USD 155 (one-way)
- Airport shuttle transfer per child: USD 155 (one-way)
- Administrative fee: USD 80 per person, per week
- Additional fee: USD 12.00 per person, per stay
We've listed all charges provided to us by the property.
Cinnamon Hotels advises that they will automatically enroll guests into the Mandatory Inbound Visitor's Insurance Scheme (MIVIS) The additional fee comprises the 30-day health insurance premium. The fee is waived for stays of 7 nights or more.
The mandatory transfer fee listed above is for transfers from Mattala Rajapaksa International Airport (HRI). The mandatory one-way transfer fee is USD 80 per person from Bandaranaike International Airport (CMB).
The mandatory administration fee covers the PCR screening per person for COVID-19 fee for stays of 5-13 nights. There is an additional screening fee of USD 120 per person for stays of 14 nights or more. The fee is USD 40 per person for stays of 1-4 nights.
All mandatory fees must be paid to the property directly, immediately after booking.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: USD 35 for adults and USD 15 for children (approximately)
- Rollaway bed fee: USD 40.0 per night
- Hosted evening meal: USD 45
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Cinnamon Bentota Beach Hotel
- Hotel Cinnamon Bentota Beach Bentota
- Bentota Cinnamon Bentota Beach Hotel
- Hotel Cinnamon Bentota Beach
- Cinnamon Bentota Beach Bentota
- Cinnamon Hotel
- Cinnamon
- Cinnamon Bentota Beach
- Bentota Beach The Cinnamon Luxury Collection
- Cinnamon Bentota Beach - Level 1 Safe and Secure Hotel
- Cinnamon Bentota Beach - Level 1 Safe and Secure Bentota
- Cinnamon Bentota Beach - Level 1 Safe and Secure Hotel Bentota
You should know
- To get to the property, guests need to transfer by airport shuttle. Transfers need to be confirmed in advance by contacting the property at the number on the booking confirmation.
- One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
- Registered guests are the only ones allowed to be in guestrooms.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- Pets and service animals are not allowed on site.
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