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3.8 out of 5

"The hotel was a great night stop over for our trip home. Staff were very friendly and helpful, room was as advertised, hot shower and soft beds were w ... " More

By a verified traveller on Fri 07 Sep 2018

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Hotel Description

A family-friendly stay in the heart of Bandar Lampung awaits you at Sheraton Lampung Hotel. You'll be 1.9 km (1.2 mi) from Lampung Provincial Museum and 2 km (1.2 mi) from Thay Hin Bio Temple. Highlights at this hotel include in-room washers/dryers, free WiFi, and balconies.

All 110 rooms feature LCD TVs with satellite channels, and you can enjoy DVD players, coffee/tea makers, and free bottled water. Minibars provide refreshments, and 24-hour room service is also available. Ceiling fans, safes, and hair dryers are also available.

At the hotel's own poolside bar or lounge bar, you can enjoy a drink. Enjoy the outdoor swimming pool, health club, and kids' swimming pool. 4133 square feet (384 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a free manager's reception, and a coffee shop/café. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of a shopping center shuttle.

Places within a 30-minute drive of this 4-star Bandar Lampung hotel include Mall Kartini and Lampung University.

Deluxe Room, 1 King Bed, Balcony, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$44* Per night/room 16 May - 17 May

Suite, 1 Bedroom, Non Smoking, Pool Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking, Pool Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 Bedroom, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Single Beds, Non Smoking, Pool Access

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sheraton Lampung Hotel ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Lampung Hotel

Everyone (4)
4 out of 5

Posted by on 2 Mar. 2019

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5 out of 5
The hotel was a great night stop over for our trip home. Staff were very friendly and helpful, room was as advertised, hot shower and soft beds were wonderful. Pool pavilion area at night looked spectacular.

Posted by , from Australia on 7 Sep. 2018

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1 out of 5
There was a very large blood stain on the bed skirt when we arrived. Whe has to ask the staff to change it. We also ordered room service and asked for no capsicum on one of the pizza. When it arrived with capsicum on the pizza the staff tried to argue it was paprika (it definitely was not) and the prices are exuberant for what you are given. The food was average at best. Will not be staying here again and has certainly given us terrible expectations of Sheraton as a company.

Posted by , from australia on 6 Aug. 2018

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5 out of 5
Pros: Room
Cons: Room numbers confusing
Location: Luxurious
Facilities: Outstanding; Value: Fantastic; Service: Outstanding; Cleanliness: Spotless; Easy run to airport

Posted by , from Australia - WA - Regional WA on 5 Apr. 2014

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Property Features

Sheraton Lampung Hotel offers its guests an outdoor pool, a health club, and a children's pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 4133 square feet (384 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the family-friendly Sheraton Lampung Hotel. A shuttle from the airport to the hotel (available 24 hours) and a shopping center shuttle are available for a fee. Self parking is free. This 4-star Bandar Lampung hotel is smoke free.

  • 110 guestrooms or units
  • 3 levels
  • 4 buildings
  • 3 dining venues
  • 4133 sq ft of conference space
  • 384 sq m of conference space
  • Built in 1991
  • Bar by the pool
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Washer/dryer
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Bandar Lampung (TKG-Radin Inten II) (26.4 km / 16.4 mi)
  • Property shuttles: Airport pick-up, train station pick-up, and shopping center shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Sheraton Lampung Hotel offers 110 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Rooms open to balconies. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and hair dryers. This Bandar Lampung hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and ceiling fans.

  • Washer and dryer
  • Private balcony
  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception on select days.

Sheraton Lampung Hotel has 3 restaurants serving breakfast, lunch, and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 17
  • Check-in time ends at anytime

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sheraton Lampung Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals not allowed
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 20
  • New Year's Eve (31 December) Gala Dinner per adult: USD 30

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 10 for adults and USD 7 for children (approximately)
  • Airport shuttle fee: USD 110 per person (one-way)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Lampung
  • Hotel Sheraton Lampung
  • Lampung Hotel
  • Sheraton Hotel Lampung
  • Sheraton Lampung
  • Sheraton Lampung Bandar Lampung
  • Sheraton Lampung Hotel
  • Sheraton Lampung Hotel Bandar Lampung
  • Bandar Lampung Sheraton
  • Sheraton Bandar Lampung
  • Sheraton Lampung Hotel Hotel
  • Sheraton Lampung Hotel Bandar Lampung
  • Sheraton Lampung Hotel Hotel Bandar Lampung

You should know

  • Sheraton Lampung Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.