4.0 out of 5

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Hotel Description

Star Queens Serviced Apartments places you in the centre of Auckland, steps from Auckland Town Hall and within a short 5-minute stroll of Queen Street Shopping District. Highlights at this property include in-room kitchens, washers/dryers and free WiFi.

Each apartment is soundproofed and features a balcony, Smart televisions and free local calls. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. A rainfall showerhead, a hairdryer and an iron/ironing board are also available. Housekeeping is available on request.

This smoke-free apartment offers luggage storage and a lift.

Sights within a 10-minute walk of this 4-star Auckland Central Business District property include SKYCITY Auckland Convention Centre and Sky Tower.

Single Studio with Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$110 per night

Penthouse

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury 1 Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom with Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Studio with Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Luxury Apartment

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Star Queens Serviced Apartments ratings based on 28 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Star Queens Serviced Apartments

Everyone (18) Couples (2) Family (7)
3 out of 5

Posted by on 1 Jun. 2019

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Comment from Hotel Management

1 Jun. 2019 by Marcy

Hello guest, we feel sorry about the unsatisfaction that you have on our apartment. We will be grateful if you let us know how we can give more wonderful service for you. Please do not hesitate to contact us if you require any further information.

5 out of 5
Great views from the balcony, very nice and secure entrance to the building. A tad small as settee was almost in the TV but bearable for just a night. 8/10

Posted by on 29 May 2019

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Comment from Hotel Management

29 May 2019 by Annie

Thank you so much for your kind feedback!

4 out of 5
Close to city is advantageous .. Very clean. Comfortable bed

Posted by on 5 Mar. 2019

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Comment from Hotel Management

6 Mar. 2019 by Esther

We appreciate your review, your feedback is extremely valuable for us. We will try our best to become better, hope will see you again in the future.

2 out of 5
Stayed here for 8 nights. The apartment was nice and new looking. No aircon and was very warm, no cross breeze. Very loud courtyard. Lots of screaming very very loud! Dishwasher broken , called no repair. Housekeeping extremely rude comes in without knocking won’t leave extra towels. On the whole extremely disappointed, way too expensive for a quite terribly experience.

Posted by on 2 Mar. 2019

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Comment from Hotel Management

2 Mar. 2019 by Josie

Thank you very much for the kind review, your feedback is extremely valuable for us. We will try our best to become better, hope will see you again in the future.

1 out of 5
DO NOT STAY HERE. NO AIR-CONDITIONING. HOT AND STIFLING. CANNOT BELIEVE SUCH PROPERTY IS ALLOWED IN NZ

Posted by , from Melbourne on 13 Feb. 2019

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Comment from Hotel Management

14 Feb. 2019 by Esther

Thanks for staying with us. We appreciate your feedback!We will try our best to become better. Have a nice day!

3 out of 5

Posted by on 12 Feb. 2019

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Comment from Hotel Management

1 Apr. 2019 by Joey

Thank you for the kind review, see you next time!

4 out of 5
Very friendly staff, clean rooms, good shower, and convenient location

Posted by on 3 Feb. 2019

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Comment from Hotel Management

4 Feb. 2019 by Esther

Thank you very much for the kind review, your feedback is extremely valuable for us. We will try our best to become better, hope will see you again in the future.

4 out of 5
Nice clean property with easy walking access to the city

Posted by on 29 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by Caitlynn

Thank you very much for the kind review, your feedback is extremely valuable for us. We will try our best to become better, hope will see you again in the future. Best regards,Caitlynn

5 out of 5
Brand new, clean, spacious. Good position even if half way up a hill. Highly recommended.

Posted by on 28 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by Esther

Thank you very much for the kind review, your feedback is extremely valuable for us. We will try our best to become better, hope will see you again in the future.

4 out of 5

Posted by on 20 Jan. 2019

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Comment from Hotel Management

20 Jan. 2019 by Joey

Thank you very much for the review.

About the Star Queens Serviced Apartments

Location 440 Queen St, Auckland, Auckland 1010

Property Features

Star Queens Serviced Apartments offers its guests a lift. The front desk is open around the clock. This 4-star Auckland apartment is smoke free.

  • 83 guestrooms or units
  • Front desk (limited hours)
  • Storage area for luggage
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Auckland Britomart Station (1.7 km / 1 mi)
  • Parking:

Room Amenities

Star Queens Serviced Apartments offers 83 forms of accommodation with washers/dryers and a hairdryer. Rooms open to balconies. Smart televisions are featured in guestrooms. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead. This Auckland apartment provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on request.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Smart television
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Housekeeping (on request)
  • Local calls (free)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 10 PM.
If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation.

Group Booking Policy: For bookings of 3 rooms or more, this property charges a 20% non-refundable deposit, collected at booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

The front desk at this property is open daily from 7:30 AM - 10 PM.
Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Cash Deposit Required

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: NZD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.