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3.9 out of 5

"Property needs more amenities, example is bedroom no side tables, lamps or clock. Poorly stocked kitchen 2 of everything, no extra cups etc. toilet ro ... " More

By a verified traveller on Mon 09 Mar 2020

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Deluxe Two-Bedroom Apartment with Seaview

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Studio with Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Star Park Serviced Apartments puts you in the heart of Auckland, within just a 10-minute stroll of popular attractions like Queen Street Shopping District and Auckland Ferry Terminal. Highlights at this property include in-room kitchens, washers/dryers, and free WiFi.

You can enjoy a flat-screen TV with cable channels, and each apartment features a living room, free bottled water, and a fan. In-room dining is easy with a kitchen that comes equipped with a refrigerator and a stovetop. A hair dryer, an iron/ironing board, and free toiletries are also available. Housekeeping is available on request.

This smoke-free apartment building offers free WiFi in public areas, a fitness center, and an elevator. There's also the convenience of limited parking.

Attractions within a 10-minute walk of this 4-star Auckland Central Business District property include Sky Tower and Princes Wharf.

Star Park Serviced Apartments ratings based on 51 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Star Park Serviced Apartments

Everyone (20) Couples (11) Family (9) Other (1)
2 out of 5
Extremely small room and property owner wants to charge extra for every thing

Posted by on 18 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by Star Park

We thank you for taking your time to share your recent stay with us, your feedback is extremely important to us. We apologies for any inconvenience may caused you during your stay and look forward to accommodate you again in the near future. Kind regards,

3 out of 5
Property needs more amenities, example is bedroom no side tables, lamps or clock. Poorly stocked kitchen 2 of everything, no extra cups etc. toilet roll holder broken so toilet roll falls off. Have a balcony but no furniture. Limited tea and coffee provisions and when travelling overseas this is important. Plus side near ship terminal so walkable.

Posted by on 9 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by Star park

Thank you for staying with us Star Park. Our building is closed to the harbour and probably thus collects heat during summer time. Fortunately we were still able to cool the room for you to stay. Much appreciation for taking patience on the feedback, and we will keep doing our best to improve our guests' experience

5 out of 5
It's central location; it was so clean; it may have been small but was so well set out it felt spacious.

Posted by on 5 Mar. 2020

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Comment from Hotel Management

5 Mar. 2020 by Star park

Thank you for giving us a perfect rating and for recommending our hotel to other travellers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Star Victoria Serviced Apartments

2 out of 5
I liked the location and the reception guy Mark I didn’t like the stifling heat in the room/unbearable without air conditioning in this complex

Posted by , from Melbourne on 26 Feb. 2020

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Comment from Hotel Management

28 Feb. 2020 by Cyan

Thank you for staying with us Star Park. Our building is closed to the harbour and probably thus collects heat during summer time. Fortunately we were still able to cool the room for you to stay. Much appreciation for taking patience on the feedback, and we will keep doing our best to improve our guests' experience.

4 out of 5
Beautiful views from the apartment we stayed in. Decent size apartment and rooms.

Posted by on 26 Feb. 2020

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Comment from Hotel Management

26 Feb. 2020 by Star Park

Thank you for your lovely review, we look forward to your next stay in the near future!

4 out of 5
Great location and size of the apartment was terrific. Only down side was not having a window to allow natural breeze into the apartment. The AC could not overcome the stuffiness of the unit 24/7. Apart from that it was awesome.

Posted by on 7 Feb. 2020

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Comment from Hotel Management

7 Feb. 2020 by Star park

e thank you for taking your time to share your recent stay with us, your feedback is extremely important to us. We apologies for any inconvenience may caused you during your stay and look forward to accommodate you again in the near future. Kind regards,

4 out of 5
The views and location were amazing. Also very spacious. Our key wouldn’t work to get to the pool. I couldn’t worn the phone to call reception or make an outside call. I had also requested a porta cot and was told it would be set up in the room upon arrival however it wasn’t.

Posted by on 14 Jan. 2020

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Comment from Hotel Management

15 Jan. 2020 by Star Park

Hi, Thanks for sharing your experience in our place. We are glad to hear that you like the view and location of our apartment, and sincerely apologize for the inconvenience that you encountered during your stay. We would pay more attention to the details and try our best to improve your experience here in our apartment.

3 out of 5
Small for a Apartment Bathroom Small Family area Good Close to amenities

Posted by on 7 Nov. 2019

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Comment from Hotel Management

9 Nov. 2019 by Star Park

We thank you for taking your time to share your recent stay with us, your feedback is extremely important to us. We apologies for any inconvenience may caused you during your stay and look forward to accommodate you again in the near future. Kind regards,

5 out of 5
The location is excellent - central yet very quiet. The balcony rooms are sunny and comfortable

Posted by on 28 Oct. 2019

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Comment from Hotel Management

29 Oct. 2019 by Mark

Thank you for your feedback. Have a nice day.

4 out of 5

Posted by on 22 Sep. 2019

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Comment from Hotel Management

23 Sep. 2019 by mark

Thank you for your feedback. Have a nice day.

About the Star Park Serviced Apartments

Location 30A&B Swanson Street, Auckland, 1010

Property Features

Star Park Serviced Apartments offers its guests a fitness center and an elevator. WiFi is free in public spaces. This 4-star Auckland apartment is smoke free.

  • 45 guestrooms or units
  • Front desk (limited hours)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of living rooms1
  • Free WiFi
  • Kitchen
  • Washer/dryer
  • Full-sized refrigerator/freezer

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Auckland Intl. Airport (AKL) (27.2 km / 16.9 mi)
  • Train station: Auckland Britomart Station (0.5 km / 0.3 mi)

Room Amenities

Star Park Serviced Apartments offers 45 accommodations with washers/dryers and complimentary bottled water. Accommodations offer separate living rooms. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.

  • In-room kitchen
  • Washer and dryer
  • Living room
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Oven
  • Stove
  • Electric kettle
  • Kitchenware
  • Shower
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Fan
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the apartment include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: NZD 40 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Star Park Serviced Apartments Apartment Auckland
  • Star Park Serviced Apartments Apartment
  • Star Park Serviced Apartments Auckland
  • Star Park Serviced s Auckland
  • Star Park Serviced Apartments Auckland
  • Star Park Serviced Apartments Apartment
  • Star Park Serviced Apartments Apartment Auckland

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.