Each apartment is soundproofed and features a flat-screen TV, a coffee/tea maker, and a hair dryer. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. An iron/ironing board, a desk, and free toiletries are also available.
This business-friendly aparthotel offers free WiFi in public areas, a free grocery shopping service, and a computer station. Other amenities include laundry facilities, dry cleaning/laundry services, and multilingual staff. Continental breakfast is available daily between 7 AM and 10 AM. There's also the convenience of self parking.
Places within a 15-minute drive of this 4-star East Tamaki aparthotel include Rainbow's End and Half Moon Bay Marina.
25 Jul. 2021 by Quest Highbrook
Thank you for staying at Quest, Highbrook! We appreciate your feedback and look forward to welcoming you back in the near future.
14 Aug. 2021 by Quest Highbrook
Thank you for choosing Quest Highbrook and providing truthful feedback. We trust that this does not effect you staying with us in the near future. Please let us know if this happens again, so we can provide a room upgrade to maximize your comfort in the future. Warm regards, Suné
16 Jun. 2021 by Keld
Hello, thank you for taking the time to tell us about your stay. We look forward to welcoming you back at Quest Highborok again soon.
20 Jun. 2021 by Quest Highbrook
We appreciate your positive feedback. Thank you for choosing Quest, Highbrook and we look forward to welcoming you back in the near future.
18 Jun. 2021 by Keld
Thank you for your rating. We look forward to welcoming you back at Quest Highbrook again soon.
2 Jun. 2021 by Keld
Hello, thank you for your feed-back. We're glad to hear that you found the room clean and warm but sorry about the noise from next door. The Brook bar is normally only open during the week days and they've promised not to make any noise late at night. Have they got any events on, they normally inform us as well so we can move guests further down however it seems to have slipped their mind. I've forwarded your comment to them and asked for an explanation and I thank you for pointing this out. By the way, please do not hesitate to contact our Duty Manager if any issues as we would have done what we could to help you out either ask the bar to stop the music or moved you away from it. Thank you and take care.
2 May 2021 by Quest Highbrook
Dear guest, Thank you for your review and rating. Kind regards Guest services
As a guest of Quest Highbrook, you'll find multilingual staff, laundry facilities, and dry cleaning/laundry services. A computer station is on site and WiFi is free in public spaces. The business-friendly Quest Highbrook also features a complimentary grocery shopping service, a television in a common area, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Auckland aparthotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces) , Free parking nearby
Quest Highbrook offers 120 accommodations with washers/dryers and coffee/tea makers. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.
For a fee, guests can enjoy continental breakfast daily from 7 AM to 10 AM.
Special check-in instructions:
The front desk is open during the following times:
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property's front desk is open during the following times:
Children under 18 years old must be accompanied by parents or legal guardian.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.
This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 8 and up; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.