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4.3 out of 5

"Excellent location and friendly staff " More

By a verified traveller on Fri 23 Jul 2021

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Hotel Description

A luxury stay in the heart of Auckland awaits you at Barclay Suites. You'll find SkyCity Casino a few steps away and Sky Tower within a 10-minute stroll. Highlights at this aparthotel include a full-service spa, and in-room kitchens and washers/dryers.

You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, a balcony, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A sitting area, a portable fan, and a safe are also available.

A relaxing day at From 10:30 - 8:00 PM can include deep-tissue massages, body scrubs, and facials along with aromatherapy and reflexology. Other amenities include free WiFi in public areas, a fitness center, and laundry facilities. There's also the convenience of self parking.

Places within a 15-minute walk of this 4.5-star Auckland Central Business District aparthotel include Auckland Ferry Terminal and University of Auckland.

Deluxe One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$151* Per night/room 26 Jul. - 27 Jul.

Executive Two Bedroom Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Tower Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Two Bedroom Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Executive One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Barclay Suites ratings based on 910 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Barclay Suites

Everyone (518) Couples (176) Business (4) Family (194) Other (1)
4 out of 5
Excellent location and friendly staff

Posted by on 23 Jul. 2021

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5 out of 5
Great location, nice apartment

Posted by on 11 Jul. 2021

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Comment from Hotel Management

19 Jul. 2021 by Shova

Hi there, Thank you for taking time to post a review for us. We are pleased to see you liked the facilities and the central location of Barclay Suites and that we met your expectations. We have a very friendly team here and we always try to do our best for our hotel guests. We look forward to seeing you on your next trip to the City of Sails. Regards Barclay Suites

5 out of 5
Great place to stay very quiet,

Posted by on 8 Jul. 2021

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Comment from Hotel Management

12 Jul. 2021 by Shova

Hi there, Thank you for taking time to post a review for us. We are pleased to see you liked the central location of Barclay Suites and that we met your expectations. We have a very friendly team here and we always try to do our best for our hotel guests. look forward to welcoming you back. Regards Barclay Suites

4 out of 5
It was a very busy weekend in Auckland but we couldnt get in to one of our rooms even after 6pm. Also had to ask for milk on 2 occasions - But very clean & tidy and reception were very friendly. Very good location.

Posted by on 4 Jul. 2021

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Comment from Hotel Management

12 Jul. 2021 by Shova

Hi there, Thank you for taking time to post a review for us. We apologies for the inconvenient you had for the check in. We will investigate about this. For the milk normally we provide milk only on arrival and can provide the second one on request. We have a very friendly team here and we always try to do our best for our hotel guests. Barclay Suites is situated between Queen Street and the SkyTower; and our central location means you can access all the best activities and restaurants Auckland has to offer – only a short walk away. We look forward to seeing you on your next trip to the City of Sails. Regards Barclay Suites

4 out of 5
Great location and spacious rooms, a little tired for the price now days and check in process is really slow, like the lifts!

Posted by on 17 Jun. 2021

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Comment from Hotel Management

6 Jul. 2021 by Shova

Hi there, Thank you for taking time to post a review for us. We are pleased to see you liked the hotel services and the central location of Barclay Suites We look forward to seeing you on your next trip to the City of Sails.

3 out of 5
Once room, reception was unclean and unwelcoming.

Posted by on 26 May 2021

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Comment from Hotel Management

2 Jun. 2021 by Shova

Hi there, Thank you for your feedback. It was disappointing to read that your stay with us didn’t meet your expectations and please accept our sincere apologies for the same. We have noted your comments, Staff trainings have been enhanced further and we assure great improvement in future. Reagrds Barclay Suites

5 out of 5

Posted by on 15 May 2021

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Comment from Hotel Management

2 Jun. 2021 by Shova

Hi Thank you for your feedback. . We look forward to welcoming you back. Regards Barclay Suites

4 out of 5
The property was clean and tidy and conveniently located in Auckland CBD. I required an apartment instead oh hotel room and will definitely stay again. Reception staff friendly and helpful. Due to road works outside I never received my Uber Eats and my order was cancelled due to driver being unable to drop off.

Posted by on 25 Apr. 2021

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Comment from Hotel Management

30 Apr. 2021 by Shova

Hi there, Thank you for taking the time to post a review for us. We are pleased to see you liked the facilities, staff and the central location of Barclay Suites. Great to read that you will stay again with us. We look forward to welcoming you back. Rgards Barclay Suites

5 out of 5
Great central location, friendly staff and enough room for a small family

Posted by on 13 Mar. 2021

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Comment from Hotel Management

13 Apr. 2021 by Shova Rawal

Hi there, Thank you for taking time to post a review for us. We are pleased to see you enjoyed your stay at Barclay Suites and that we met your expectations. All our suites are completely self-contained, with great views over Auckland Harbor and the central city. Barclay Suites is situated between Queen Street and the Sky Tower; and our central location means you can access all the best activities and restaurants Auckland has to offer – only a short walk away. For your next stay, we encourage you to book direct with us through our website to receive great offers and special deals. We look forward to seeing you on your next trip to the City of Sails. Kind Regards,

3 out of 5

Posted by on 23 Jan. 2021

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Comment from Hotel Management

2 Mar. 2021 by Shova

Thanks for staying with us. We appreciate your feedback!

Property Features

Barclay Suites offers its guests a full-service spa and a fitness center. Public spaces have free WiFi and wired Internet. The luxury Barclay Suites also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee. This 4.5-star Auckland aparthotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 25 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Auckland Intl. Airport (AKL) (27.6 km / 17.2 mi)
  • Train station: Auckland Britomart Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Barclay Suites offers 110 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. This Auckland aparthotel provides complimentary wireless Internet access. 40-inch flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Portable fan
  • Wheelchair accessible
  • Wardrobe or closet

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Thai massage
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Barclay Suites

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available.

  • No rollaway/extra beds available
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 300 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 35 per night
  • Late check-out fee: NZD 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auckland Barclay Suites
  • Auckland Suites
  • Barclay Auckland
  • Barclay Suites Apartment
  • Barclay Suites Apartment Auckland
  • Barclay Suites Auckland
  • Suites Auckland
  • Barclay Suites Auckland New Zealand
  • Chifley Suites Auckland Hotel Auckland Central
  • Barclay Suites
  • Barclay Suites Auckland
  • Barclay Suites Aparthotel
  • Barclay Suites Aparthotel Auckland

You should know

  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Apartment property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.