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"We booked a family room which had its own ensuite, kettle and mini fridge. The kids enjoyed having a tv in the room. " More

By a verified traveller on Thu 18 Jul 2019

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Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

16 Share Dorm Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

4 Bed Shared Dorm

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Shared Dormitory, Women only (8 Beds)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double Room, Ensuite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Shared Dormitory, Mixed Dorm (8 Beds)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Haven Backpacker Resort puts you in the heart of Alice Springs, within just a 10-minute stroll of National Pioneer Women's Hall of Fame and Alice Springs Reptile Centre. Highlights at this hostel include a restaurant, an outdoor swimming pool, and free continental breakfast.

Free WiFi, furnished balconies or patios, and living rooms are featured in all 31 rooms. Refrigerators, microwaves, and room service make in-room dining convenient. Additionally, dining areas, private yards, and TVs are available. Housekeeping is available on request.

The hostel's own bar/lounge is a nice place to enjoy a drink. Other amenities include free WiFi in public areas, laundry facilities, and a microwave in a common area. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 15-minute walk of this Gillen hostel include Royal Flying Doctor Service and Australian Aboriginal Dreamtime Gallery.

Haven Backpacker Resort ratings based on 26 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Haven Backpacker Resort

Everyone (15) Couples (5) Students (1) Family (5)
4 out of 5
We booked a family room which had its own ensuite, kettle and mini fridge. The kids enjoyed having a tv in the room.

Posted by on 18 Jul. 2019

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4 out of 5
spacious family room, Easy wifi access, big kitchen and dining area, balcony

Posted by on 8 Jul. 2019

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4 out of 5
Great location, great room. A bit noisy. Kitchen not very well stocked with basic equipment.

Posted by on 4 Jul. 2019

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3 out of 5
I liked that we got our own room between the 3 guests. But the lack of car spaces and the noise that other people occured ess terrible. I jaf a group of backpackers smashing up a car at my back door and the noise was ridiculous. And being there with 2 boys and having our race van sit on the streets as 3 places werr wadted eith unregistered car's smashed car and shipping containers. No organization with vehicle's and very inconsiderate people would just park were even and even block people in. Wont be staying again but will be back again next year fir the race.

Posted by on 17 Jun. 2019

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3 out of 5

Posted by on 14 Dec. 2018

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4 out of 5

Posted by on 25 Aug. 2018

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3 out of 5

Overpriced.

Pros: Handy for where I wanted to go.
Cons: Tiled floors in rooms should be mopped daily.
Location: Halfway between city centre and sports fields. 10min walk to town.
At certain times of the year when Alice motels raise rates, then the Haven is comparatively cheaper. Generally the rate is too high for what you get for singles or couples.

Posted by , from Nth Q'ld on 16 Oct. 2016

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1 out of 5

Disappointing

Pros: N/A
Cons: Better organisation with room allocation. The Pillow situation is ordinary and needs attention, even acknowledging it is a backpackers resort.
Location: 6-7 minutes' walk from supermarkets.
It wasn't until the fourth room I was put in that I was able to stay, with the previous three over-booked. I was in the second room for two hours, past 9pm, when another couple arrived and we discovered the staff over-booked. The staff acknowledged the next morning my experience was, in their words, "bull----". They offered me alcohol to make up for it. I would have preferred if they refunded one of my nights' stay. I stayed for two nights in total and had already paid upfront, so I didn't go somewhere else. I will not stay here again. The 'pillow' was a joke. It was holey and such poor material it was like sleeping directly on a mattress. The room stank and was generally unhygienic and the couch on the decking outside was disgusting.

Posted by on 25 Sep. 2016

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2 out of 5

Room was terrible that was not looking nice

The room was not looking double sweet room that was looking so bad but one thing I want to say that the staff was so nice.

Posted by on 19 Sep. 2016

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4 out of 5
Friendly reception staff. Good room. Needs a bit of a clean and a pot of paint. But good value for money.

Posted by on 1 Aug. 2015

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About the Haven Backpacker Resort

Location 3 Larapinta Drive, Gillen, NT 870

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. An outdoor pool, tour/ticket assistance, and barbecue grills are also featured at Haven Backpacker Resort. An airport shuttle at scheduled times is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this Alice Springs hostel.

  • 31 guestrooms or units
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area

Family Friendly Amenities

  • Outdoor pool
  • Number of living rooms1
  • Free WiFi
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Alice Springs, NT (ASP) (16.1 km / 10 mi)
  • Train station: Ciccone Alice Springs Station (1.5 km / 0.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Haven Backpacker Resort offers 31 accommodations with safes and rice cookers. Rooms open to furnished balconies or patios. Accommodations offer separate living rooms. Refrigerators and microwaves are provided. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and hair dryers can be requested.

  • Communal kitchen access
  • Private balcony or patio (furnished)
  • Dining room
  • Living room
  • In-room dining (limited hours)
  • Private outdoor space
  • Television
  • Refrigerator
  • Microwave
  • Rice cooker
  • Kitchenware
  • Shower
  • Housekeeping (on request)
  • Hair dryer available
  • Safe
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 4:30 AM to 8:30 AM.

Haven Backpacker Resort has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 8:00 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Airport shuttle service is available at scheduled times from 7:00 AM to 8:00 PM. Fees may apply. Contact the property in advance to get details.

The front desk at this property is open daily from 7:00 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Airport transportation is offered at scheduled times from 7:00 AM to 8:00 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 16.50 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Haven Resort Hostel
  • Haven Resort Hostel Gillen
  • Haven Backpacker Resort Gillen
  • Haven Backpacker Resort
  • Haven Backpacker Gillen
  • Haven Backpacker
  • Haven Backpacker Resort Alice Springs
  • Haven Backpacker Alice Springs
  • Haven Backpacker Hotel Alice Springs
  • Haven Backpacker Resort Gillen
  • Haven Backpacker Resort Hostel/Backpacker accommodation
  • Haven Backpacker Resort Hostel/Backpacker accommodation Gillen
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.