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Whitsundays Rainforest Retreat

3.5 star property
Comfortable hotel, walk to Whitsunday Shopping Centre

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Photo gallery for Whitsundays Rainforest Retreat

View from property
Double Room - Rainforest & Mountain Views | View from room
Double Room - Rainforest & Mountain Views
View from property
Honeymoon Suite | Room amenity
Reviews
8.2

Very good

Popular amenities

  • SpaSpaSpa
  • Pool
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning

Your area essentials

Map
Lot 100, 13 Border Drive, Cannonvale, QLD, 4802
  • Popular LocationCannonvale Beach2 min drive
  • Popular LocationCoral Sea Marina4 min drive
  • Popular LocationPort of Airlie7 min drive
  • AirportProserpine, QLD (PPP-Whitsunday Coast)30 min drive

Room options

View all photos for Rainforest Suite

Iron/ironing board, bed sheets

Rainforest Suite

Highlights

Balcony or patio
Air conditioning
Kitchenette
Ceiling fan
Private bathroom
Coffee/tea maker
Daily housekeeping
Desk
  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury House, 4 Bedrooms (Adults Only)

Iron/ironing board, bed sheets

Luxury House, 4 Bedrooms (Adults Only)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Ceiling fan
4 bedrooms
3 bathrooms
  • 670 sq m
  • Ocean view
  • Sleeps 8
  • 3 Queen Beds and 1 King Bed

View all photos for Queen Suite - Ocean & Island Views

Iron/ironing board, bed sheets

Queen Suite - Ocean & Island Views

Highlights

Balcony or patio
Air conditioning
Ceiling fan
Private bathroom
Coffee/tea maker
Shared/communal kitchen
Daily housekeeping
Iron/ironing board
  • 15 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

Highlights

Balcony or patio
Air conditioning
Kitchenette
Ceiling fan
Private bathroom
Separate bath and shower
Coffee/tea maker
Daily housekeeping
  • 160 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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The price is AU$220
for 1 night
includes taxes & fees
27 May - 28 May
Airlie Beach Hotel

About the area

Cannonvale

At Whitsundays Rainforest Retreat you'll be within just a 10-minute stroll of Whitsunday Shopping Centre and Bicentennial Park. Highlights at this hotel include an indoor swimming pool, free self-parking and a bar/lounge. .Central Facility is the hotel's own bar. Other amenities include free WiFi in public areas, a conference centre and spa services. There's also the convenience of an airport shuttle. .With a stay at this 3.5-property class Cannonvale hotel, you'll be 2.4 km (1.5 mi) from Cannonvale Beach and 2.9 km (1.8 mi) from Coral Sea Marina.

What's nearby

  • Cannonvale Beach - 2 min drive
  • Coral Sea Marina - 4 min drive
  • Airlie Beach Lagoon - 4 min drive
  • Airlie Beach Market - 6 min drive
  • Port of Airlie - 7 min drive

Getting around

  • Proserpine Station - 20 min drive
  • Proserpine, QLD (PPP-Whitsunday Coast) - 31 min drive

Restaurants

  • McDonald's - 5 min drive
  • Fat Frog Cafe - 18 min walk
  • KC's Bar & Grill - 5 min drive
  • Magnums Hotel - 4 min drive
  • The Deck - 4 min drive

About this property

Whitsundays Rainforest Retreat

Comfortable hotel, walk to Whitsunday Shopping Centre
As a guest of Whitsundays Rainforest Retreat, you'll find an indoor pool, spa services, and a library. Event space at this hotel measures 538 square feet (50 square metres) and includes a conference centre. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An airport shuttle (available on request) is available for a fee. A terrace, barbecue grills, and multilingual staff are also featured at Whitsundays Rainforest Retreat. The hotel can provide wedding services and tour/ticket assistance. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cannonvale hotel.

  • 18 guestrooms or units
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Conference centre
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
  • Bar or lounge
Whitsundays Rainforest Retreat offers 18 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Rooms open to balconies or patios. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

Chinese (Mandarin), English, Italian, Portuguese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:30 AM to 6 PM on request
  • Free self parking on site

Food and drink

  • A bar/lounge

Restaurants on site

  • Central Facility

Things to do

  • Billiards/pool table
  • Indoor pool
  • Library
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (538 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 10 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 22 December to 01 January:
  • Swimming pool
This property will be closed from 4 April 2024 to 30 September 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 99.0

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 40 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

Property is also known as

Whitsundays Rainforest Retreat Hotel Cannonvale
Whitsundays Rainforest Retreat Hotel
Whitsundays Rainforest Retreat Cannonvale
Whitsundays Rainforest Retreat Airlie Beach/Whitsunday Islands
Whitsundays Rainforest Retrea
Whitsundays Rainforest Retreat Hotel
Whitsundays Rainforest Retreat Cannonvale
Whitsundays Rainforest Retreat Hotel Cannonvale

Frequently asked questions

Is parking available at Whitsundays Rainforest Retreat?

Yep, Whitsundays Rainforest Retreat has a free self car park.

Are there any beaches close to Whitsundays Rainforest Retreat?

The closest beach to Whitsundays Rainforest Retreat is Airlie Beach Lagoon (2.5 km).

Is there a spa on site at Whitsundays Rainforest Retreat?

There's no onsite spa, but this property does offer services like massages.

Does Whitsundays Rainforest Retreat have a pool?

Whitsundays Rainforest Retreat has a pool and an indoor pool.

What makes Whitsundays Rainforest Retreat a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Whitsundays Rainforest Retreat.

Is there a free airport shuttle available at Whitsundays Rainforest Retreat?

No, but there's an airport shuttle that runs from 8:30 AM - 6 PM on request for a fee.

What time are check-in & check-out at Whitsundays Rainforest Retreat?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Whitsundays Rainforest Retreat?

No, pets are not allowed.

Whitsundays Rainforest Retreat Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 107 out of 242 reviews" "
Rating 8 - Good. 82 out of 242 reviews" "
Rating 6 - Okay. 30 out of 242 reviews" "
Rating 4 - Poor. 15 out of 242 reviews" "
Rating 2 - Terrible. 8 out of 242 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jason

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

8/10 Good

gladys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. Very comfortable and the view was amazing. Needs a little updating and supply of shampoo and conditioner and sugar. Would definitely stay there again. We stayed in the honeymoon suite. Very spacious
Stayed 1 night in Aug 2023

6/10 Okay

Andrea

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lovely views and a welcoming host. No housekeeping - thin towels and not replaced. Overall, just a tired property.
Stayed 2 nights in Jul 2023

10/10 Excellent

Imogen

Liked: Cleanliness, staff & service, amenities
Such a beautiful spot, waking up in paradise!
Stayed 1 night in Nov 2021

2/10 Terrible

mario

Stayed 1 night in Sep 2021

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is a shared property, misleading advertising and there is no use of pool or spa. I did not see any helicopter or any of the amenities listed. Apart from the view there is nothing exciting about this property!
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Disgraceful. Not a hotel. Travelling and indicated our gps timing said we would arrive 10.24pm. Hotel staff said they will not book us in after 10pm and will not refund our accommodation fee. They clearly don’t want to be in HOTEL business of dealing with travellers itinerary. What are we meant to do...speed up above limit on one of Australia’s most dangerous single lane undivided highways. Now I need to go through the process of cancelling credit card payments. Nasty people. AVOID.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
It has the most beautiful view. The property is a bit far from the city center and take about half hour to walk along the beach or catch taxi which costs $18 each way. Pete is a great guy, very friendly and helpful but the property needs some upgrade. One thing was that we were not expecting and not told when we booked that we have to share the property with another person. My heart sank when we were told that there’s someone else is living in the same house. The villa has 4 separate bedrooms and one kitchen and lounge area, we didn’t go out of our bedroom the first day because of knowing someone else was there too. Lucky it was only one night but I think that we should have been told. If we knew of a shared property we wouldn’t have booked. Someone owes us an apology, we love Expedia but was very disappointed that they let this happen. We would still recommend the property to friends if anyone want to go as a big group. The property is very basic but Pete had made it very pleasant. Thank you Pete for helping us hiring the car.
Stayed 6 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular view and comfortable accommodation. Would be a lovely spot for a small group to book out the entire place..
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
The view was very nice and there was a large deck. We had to ring to get directions to the property which was in a residential estate. Never saw a reception area or other amenities listed, they must have been further up the road. However, we had no idea when booking that it was share accommodation. When they refer to Unit/Room there are several studio/houses which each contain a number of bedrooms and a common area with TV kitchen etc. The Unit we stayed in had 4 bedrooms, only 2 booked due to Covid. The door to the street must remain unlocked at all times and there is individual key locks on internal bedroom doors. Bedrooms have a shower, toilet and vanity. We went to dinner at local pub - good food - a bit rough. When we returned the other person (who we were told was a lady travelling alone) had arrived and she was in her bedroom with the door open and 2 male friends. They were drinking and had loud music. She did not speak to us and left shortly afterwards slamming the door behind her. I didn't feel safe staying in this type of accommodation, not knowing if they would come back in the middle of the night intoxicated and causing problems. So didn't get much sleep. We left early in the morning.
Stayed 1 night in Jun 2021