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4.2 out of 5

"Easy and convenient parking .Close to Belconnen markets. " More

By a verified traveller on Sun 07 Jun 2020

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Hotel Description

At Ramada Encore by Wyndham Belconnen Canberra you'll be 2.5 km (1.6 mi) from University of Canberra and 4.1 km (2.6 mi) from Australian Institute of Sport. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

All 74 individually decorated rooms feature flat-screen TVs with digital channels, and you can enjoy free WiFi, sitting areas, and coffee/tea makers. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include free toiletries and down comforters. Additionally, hair dryers, phones, and irons/ironing boards are available.

The restaurant, The Eatery, is open for breakfast, lunch, and dinner. Business amenities include a conference center and a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. There's also the convenience of free RV/bus/truck parking.

Within a 15-minute drive of this 4-star Belconnen hotel, attractions include National Convention Centre and Australian National University.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ramada Encore by Wyndham Belconnen Canberra ratings based on 618 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ramada Encore by Wyndham Belconnen Canberra

Everyone (307) Couples (209) Business (5) Family (102) Other (1)
2 out of 5
Hotel was clean but couldn’t watch the TV as reception was terrible.

Posted by on 23 Aug. 2020

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Comment from Hotel Management

6 Sep. 2020 by Paul Griffith - Guest Service Manager

Good Morning Thank you for your review. I would like to apologize that you had issues with your TV. I will follow this up with my Maintenance department and have our TV's checked

4 out of 5
Easy and convenient parking .Close to Belconnen markets.

Posted by , from Cooma on 7 Jun. 2020

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Comment from Hotel Management

19 Jun. 2020 by Paul Griffith - Guest Service Manager

Hi Marie Thank you for staying with us we appriciate your feed back and I will share with my team. We look forward to seeing you next time you are in Canberra Kind Regards Paul Griffith

4 out of 5
Good location. Quality of the breakfast not satisfying. Huge holes in the fly screens.

Posted by , from sydney on 13 Feb. 2020

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Comment from Hotel Management

12 Mar. 2020 by Paul Griffith - Guest Servive Manager

Hi Billie Thank you for yoru feedback. While it is great that our location suited your needs. It is dissapointing that to hear that you did not enjoy breakfast. I have passed on your feed back to our chef who will look at the variety provided on the buffet. We have now replaced all the flyscreens that were damaged during the hail storm in canberra. Once again thatnk you for yoru reedback and I hope we have the oppuetuinity to welcome you back on your next visit to see the improvements

4 out of 5
Noisy pipes for the shower, otherwise a good place to stay.

Posted by on 27 Dec. 2019

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Comment from Hotel Management

29 Dec. 2019 by Jason

Hello Anonymous, I am so sorry for the disruption that the pipes caused you during your stay. Unfortunately because you have chosen to be anonymous I am unable to investigate you comments any further because I don't know what room to send to the plumber too so that the pipes can be fixed. Kind Regards Jason Ingram Operations Manager

4 out of 5
Motel was well located to services and shopping. Although a larger motel it was quite and provided ample parking.

Posted by on 26 Dec. 2019

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Comment from Hotel Management

29 Dec. 2019 by Jason Ingram

Hello Anonymous, Thanks for taking the time to give us your feedback, I hope that you had an enjoyable christmas while in Canberra. We hope to see you again soon. Kind Regards Jason Ingram Operations Manager

5 out of 5

Posted by on 30 Nov. 2019

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Comment from Hotel Management

18 Dec. 2019 by jason

Thank you very much for your great feedback I really appreciate it, I am very pleased to read that we got it right and that you enjoyed your stay at Premier hotel and my staff, and I would love to welcome you back when you're next in the Canberra. Kind regards Jason Ingram Operations Manager

5 out of 5

Posted by on 28 Nov. 2019

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Comment from Hotel Management

18 Dec. 2019 by jason

Thank you very much for your great feedback I really appreciate it, I am very pleased to read that we got it right and that you enjoyed your stay at Premier hotel and my staff, and I would love to welcome you back when you're next in the Canberra. Kind regards Jason Ingram Operations Manager

4 out of 5
Hotel was flexible with arrangements. Organised late checkout to suit our itinerary

Posted by on 24 Nov. 2019

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Comment from Hotel Management

25 Nov. 2019 by Jason

Thanks very much for your feedback I really appreciate it, I am very pleased to read that we got it right and that you enjoyed your stay at Premier hotel and my staff, and I would love to welcome you back when you're next in the Canberra. Kind regards Jason Ingram Operations Manager

5 out of 5
Great location. Friendly customer service. Nice rooms.

Posted by on 24 Nov. 2019

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Comment from Hotel Management

25 Nov. 2019 by Jason

Thanks very much for your feedback I really appreciate it, I am very pleased to read that we got it right and that you enjoyed your stay at Premier hotel and my staff, and I would love to welcome you back when you're next in the Canberra. Kind regards Jason Ingram Operations Manager

3 out of 5
In a good location, room was clean and bed very comfortable

Posted by on 24 Nov. 2019

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Comment from Hotel Management

25 Nov. 2019 by jason

Thanks very much for your feedback I really appreciate it, I am very pleased to read that we got it right and that you enjoyed your stay at Premier hotel and my staff, and I would love to welcome you back when you're next in the Canberra. Kind regards Jason Ingram Operations Manager

About the Ramada Encore by Wyndham Belconnen Canberra

Location 110 Benjamin Way, Belconnen, ACT 2617

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. There are 2 meeting rooms available. The business-friendly Ramada Encore by Wyndham Belconnen Canberra also features tour/ticket assistance, a garden, and coffee/tea in a common area. Limited free parking is available on a first-come, first-served basis. This 4-star Canberra hotel is smoke free.

  • 74 guestrooms or units
  • 2 levels
  • 4 buildings
  • Built in 1999
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Canberra, ACT (CBR-Canberra Intl.) (17.1 km / 10.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Ramada Encore by Wyndham Belconnen Canberra offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Canberra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

The Eatery - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: AUD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Belconnen Inn
  • Belconnen Premier
  • Belconnen Premier Inn
  • Premier Inn Belconnen
  • Belconnen Premier Hotel Belconnen
  • Premier Inn Canberra
  • Premier Hotel Apartments Belconnen
  • Premier Hotel Apartments
  • Premier Belconnen
  • Premier Hotel Apartments
  • Ramada Encore by Wyndham Belconnen Canberra Hotel
  • Ramada Encore by Wyndham Belconnen Canberra Belconnen
  • Ramada Encore by Wyndham Belconnen Canberra Hotel Belconnen

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.