4/10 Poor
APC, Cheltenham
Business traveller
1 July 2025
Disliked: Cleanliness, amenities, property conditions & facilities
The two bedroom apartment was comfortable. But, the flat screen TV had no antenna cable and was not a smart TV, so was basically inoperable. I could not see a working antenna connection into the apartment either. In the 21st Century, a working TV is not too much to ask for - in fact the offer of a streaming movie service isn't too expensive either - or a smart TV and allow the customer to use their streaming service if an antenna and free to air is too hard.
In the bathroom the extractor fan looked like it hadn't been cleaned in a very long time - it was blocked with dust.
While there was one air conditioner for the whole apartment, I think the owner could invest in small aircon units in each bedroom - it isn't that great a cost versus what they likely make in nightly rates. They had placed a small heater in the main bedroom that was effective, but would not offer cooling.
I do not think the apartment has had much spent on it since it was built 35 years ago.
As there was no one on reception after about 5:30pm and again no one there at check-out time (10am), these issues could not be addressed.
APC
Stayed 1 night in Jun 2025