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4.1 out of 5

"convenience convenience convenience " More

By a verified traveller on Fri 02 Jul 2021

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Hotel Description

At Mantra MacArthur Hotel you'll be 1.9 km (1.2 mi) from Australian National University and 2.1 km (1.3 mi) from Mount Ainslie Nature Reserve. Highlights at this hotel include a restaurant and in-room free WiFi.

All 176 rooms feature plasma TVs with digital channels, and you can enjoy in-room childcare, coffee/tea makers, and safes. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Hair dryers, phones, and irons/ironing boards are also available.

The restaurant, Podilato-Opening 2018, is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Business amenities include conference space and a business center. Added amenities include free WiFi in public areas, a gym, and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM. There's also the convenience of self parking.

Places within a 30-minute walk of this 4-star Turner hotel include Canberra Museum and Gallery and O'Connor Ridge Nature Reserve.

One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Two Bedroom Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Two Bedroom Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Mantra MacArthur Hotel ratings based on 321 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra MacArthur Hotel

Everyone (241) Couples (41) Family (30)
5 out of 5

Posted by on 19 Jul. 2021

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5 out of 5
convenience convenience convenience

Posted by on 2 Jul. 2021

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Comment from Hotel Management

13 Jul. 2021 by Uvin

Thank you for your positive Review! We are glad that you enjoyed your stay and convenience. We appreciate your business and look forward to your return.

4 out of 5
Too far by walking from main food area.

Posted by on 26 Jun. 2021

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Comment from Hotel Management

29 Jun. 2021 by Mantra MacArthur Management

Dear Guest, Thank you for sharing your experience with us. We are hoping by next month our restaurant will be fully operational. We are looking forward to welcoming you and to serve you better in the near future. Kind regards,

5 out of 5
Very Affordable & clean, as well as a quite & inviting atmosphere and Space to be in. Really nice place to stay with comfortable beds and pillows.

Posted by on 25 Jun. 2021

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Comment from Hotel Management

29 Jun. 2021 by Mantra MacArthur Management

Dear Guest, Thankyou for your positive and high rating feedback. We are looking forward to welcoming you again at Mantra MacArthur. Kind regards,

2 out of 5
The facility was basic for the Price. Road works were being carried out all night, although not the facilities fault however they would have known it was being carried out. Ear plugs would have been a nice touch. The restaurant facility was closed.

Posted by on 24 Jun. 2021

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Comment from Hotel Management

29 Jun. 2021 by Mantra MacArthur Management

Dear Guest, Thank you for taking your time to share your experience with us. Rest assured concerns has been taken onboard to improve our services. We are looking forward to serve you better in the near future. Kind regards,

5 out of 5

Posted by on 19 Jun. 2021

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Comment from Hotel Management

29 Jun. 2021 by Mantra MacArthur Management

Dear Guest, Thank you for your high rating feedback. We are looking forward to welcoming you again. Kind regards,

5 out of 5

Posted by on 16 Jun. 2021

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Comment from Hotel Management

29 Jun. 2021 by Mantra MacArthur Management

Dear Guest, Thank you for your high rating feedback. We are looking forward to welcoming you again. Kind regards,

4 out of 5
Great place to stay. Very clean. Walking distance to restaurants. Have stayed multiple times. Will stay again. Things to improve: checking took too long. Always seems to be the case. Only had only had one person in front of me who had an issue which held everyone up. Please put more than one person on during checking time! Also cannot stand for paid onsite parking. So parked on the street. FYI - Their restaurant and bar are closed due to Covid.

Posted by on 8 Jun. 2021

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Comment from Hotel Management

29 Jun. 2021 by Mantra MacArthur Management

Dear Guest, Thank you for your feedback. Rest assured concerns has been taken onboard to improve our services. Kind regards,

4 out of 5
A nice clean property, waiting for the cafe and room service to start.

Posted by on 26 May 2021

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Comment from Hotel Management

28 May 2021 by Front Office Manager

Thank you for taking the time to share this rating and feedback - We look forward to welcoming you back again on your next visit to Canberra

4 out of 5
Just so handy to the rail link into Canberra CBD etc. Staff were great and always helpful.

Posted by on 26 May 2021

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Comment from Hotel Management

28 May 2021 by Front Office Manager

Thank you for taking the time to share this review and feedback - We look forward to welcoming you back again soon

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Mantra MacArthur Hotel. For a fee, parking is available. This 4-star Canberra hotel is smoke free.

  • 176 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Kingston Canberra Station (9.2 km / 5.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mantra MacArthur Hotel offers 176 air-conditioned accommodations with minibars and safes. Plasma televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Canberra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Digital channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 10:00 AM.

Podilato-Opening 2018 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • Caters to LGBTQIA guests
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 20.00 and AUD 35 per person (approximately)
  • Fee for in-room wireless Internet: AUD 15.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 15.00 per 24-hour period (rates may vary)
  • Self parking fee: AUD 15 per night
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra MacArthur Hotel Turner
  • Mantra MacArthur Turner
  • Mantra MacArthur
  • Mantra MacArthur Hotel Hotel
  • Mantra MacArthur Hotel Turner
  • Mantra MacArthur Hotel Hotel Turner

You should know

  • This hotel caters to LGBTQ guests.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.