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 Canberra •1 Room
 Canberra • 1 Room
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Diplomat Hotel Canberra

4-star property
2 Hely St. cnr. Canberra Ave., Griffith, ACT 1800 796 370
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Excellent!
85%
of guests recommend
4.3 out of 5
Wotif Guest Rating
View all 995 Wotif Guest Reviews

Points Of Interest

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Hotel Description

At Diplomat Hotel Canberra you'll be within a 20-minute stroll of popular places like Manuka Oval and Lake Burley Griffin. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self parking.

You can enjoy flat-screen TVs with satellite channels, and all 67 individually decorated rooms feature free WiFi, coffee/tea makers and free newspapers. Minibars provide refreshments, and 24-hour room service is also available. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. Pillow menus, safes and hairdryers are also available.

The restaurant, Eatery, is open for breakfast, lunch and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the fitness centre and seasonal outdoor swimming pool. 1600 square feet (149 square metres) of event facilities include conference centres, and other business amenities include a business centre. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning full breakfast is served between 6:30 AM and 10 AM. There's also the convenience of free extended parking.

This 4-star Griffith hotel is 3.3 km (2 mi) from Parliament House and 3.3 km (2.1 mi) from Old Parliament House.

Standard Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$141* Per night/room 25 Oct. - 26 Oct.

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Boardroom Suite (Separate Living Area)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Diplomat Hotel Canberra ratings based on 995 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Diplomat Hotel Canberra

Everyone (505) Couples (324) Business (3) Family (160)
4 out of 5
Nice location and generally pleasant. Service was good.

Posted by on 13 Oct. 2019

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4 out of 5
Bathroom is a bit outdated, need to remove old spa bath and modernise the shower recess.

Posted by on 12 Oct. 2019

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1 out of 5
This is not a 4 star hotel! It was more like a backpackers hotel...it looks nothing like the photos. There is horrific load music playing on arrival. Our aircon was broken, as was the bar fridge, as was the phone to contact reception. We were booked in for 5 nights and checked out after the first night! Shocking, filthy with rude staff.

Posted by on 10 Oct. 2019

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Comment from Hotel Management

16 Oct. 2019 by Juana Munoz

Hi Rachel, Thank you very much for taking the time to write your review. We had a look at our records but we did not find any details for this booking or early check out. Do you mind giving us more details. We are the Diplomat Hotel in Canberra, our address is 2 Hely Street. Please if you can provide more details that will help us improve our service. Thank you in advance. Warm regards, Juana Munoz Operation Manager

3 out of 5

Posted by on 6 Oct. 2019

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Comment from Hotel Management

9 Oct. 2019 by Juana Munoz

Hi there, Thanks for the wonderful feedback, we look forward to seeing you back here again soon! All the best, Juana Munoz Operations Manager

5 out of 5
When we arrived early the receptionist went out of his way to get a room ready for us to occupy.

Posted by on 4 Oct. 2019

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Comment from Hotel Management

9 Oct. 2019 by Juana Munoz

Hi There, Thank you for your feedback and for taking the time to tell us about your positive experience while staying with us. I am glad to hear that the staff had a great impact in your stay. We look forward to welcome you back soon. All the best, Juana Munoz Operations Manager

4 out of 5

Posted by on 30 Sep. 2019

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Comment from Hotel Management

1 Oct. 2019 by Juana Munoz

Hi There, Thank you! All the best, Juana Munoz

5 out of 5

Posted by on 29 Sep. 2019

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Comment from Hotel Management

29 Sep. 2019 by Juana Munoz

Hi There, I hope you have had a great stay. Looking forward to see back soon. Warm regards, Juana Munoz Operations manager

4 out of 5
It was great, a bit old but very clean. Staff were great, always friendly and helpful. Just a bit out of the way for shopping

Posted by on 14 Sep. 2019

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Comment from Hotel Management

23 Sep. 2019 by Juana Munoz

Hi there, Thank you for your feedback, we look forward to seeing you back here again soon! All the best, Juana Munoz

5 out of 5
The property is old with a facelift. The lift needs significant reconfiguration. The room sizes are huge, but the ventilation in the bathrooms is poor. All in all, a nice stay for a short period.

Posted by on 8 Sep. 2019

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Comment from Hotel Management

11 Sep. 2019 by Juana Munoz Operations Manager

Hi There, Thank you very much for your feedback. We are always looking to improve so we will look into the ventilation system in the bathrooms. We hope to welcome you back soon. All the best, Juana Munoz Operations Manager

5 out of 5
Loved my stay at the hotel it was amazing! I was only in for one night for a business trip and honestly it was so much better than hotels I’d stayed in Sydney and Brisbane. Highly recommend and for the price, incredible!

Posted by on 30 Aug. 2019

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Comment from Hotel Management

3 Sep. 2019 by Juana Munoz

Hi There, Thank you very much for taking the time to write this wonderful review. Me and my team are happy you had a great stay. We look forward to seeing you back here again soon! All the best, Juana Munoz Operations Manager

About the Diplomat Hotel Canberra

Location 2 Hely St. cnr. Canberra Ave., Griffith, ACT 2603

Property Features

Diplomat Hotel Canberra offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 1600 square feet (149 square metres) and includes conference centres. A library, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Diplomat Hotel Canberra. Limited free parking is available on a first-come, first-served basis. A complete renovation of Diplomat Hotel Canberra was completed in October 2018. This 4-star Griffith hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 3 levels
  • 1600 sq ft of conference space
  • 149 sq. m of conference space
  • Built in 1985
  • Dining venue
  • Bar or lounge
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Parking (limited spaces)

Transport

  • Airport: Canberra, ACT (CBR-Canberra Intl.) (7.5 km / 4.7 mi)
  • Train station: Kingston Canberra Station (0.4 km / 0.3 mi)
  • Parking: Free self parking and extended parking

Room Amenities

Diplomat Hotel Canberra offers 67 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a bath and shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bathtub or shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.

Eatery – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open 24 hours.

Late-night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25 per night.
  • Cribs (infant beds) are available for AUD 25 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 25 for adults and AUD 12 for children (approximately)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 25 per night
  • Rollaway bed fee: AUD 25 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Canberra Diplomat Hotel
  • Diplomat Canberra
  • Diplomat Hotel Canberra
  • Hotel Diplomat Canberra
  • Diplomat Hotel Canberra Hotel
  • Diplomat Hotel Canberra Griffith
  • Diplomat Hotel Canberra Hotel Griffith

You should know

  • The seasonal pool will open in October and close in March.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.