4.3 out of 5

"The Diplomat is always nice, being mid winter we did find our room a little chilly but that is Canberra in August! The staff at The Diplomat more than ... " More

By a verified traveller on Tue 21 Aug 2018

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Hotel Description

At Diplomat Hotel Canberra you'll be within a 20-minute stroll of popular places like Lake Burley Griffin and Manuka Oval. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

You can enjoy flat-screen TVs with satellite channels, and all 67 individually decorated rooms feature free WiFi, coffee/tea makers, and free newspapers. Minibars provide refreshments, and 24-hour room service is also available. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. Pillow menus, hairdryers, and phones are also available.

The restaurant, Booked., is open for breakfast and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the fitness centre and seasonal outdoor swimming pool. 1600 square feet (149 square metres) of event facilities include conference centres, and other business amenities include a business centre. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning full breakfast is served between 6:30 AM and 10 AM. There's also the convenience of free extended parking.

Attractions within a 10-minute drive of this 4-star Griffith hotel include Parliament House and National Convention Centre.

Standard Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$140 per night

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Boardroom Suite (Separate Living Area)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Diplomat Hotel Canberra ratings based on 1,012 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Diplomat Hotel Canberra

Everyone (521) Couples (333) Business (3) Family (153)
4 out of 5
Comfortable bed and an amazing shower with fantastic water pressure. Property was clean and easy to access. Secure parking was a bonus. I noticed there was rarely anyone at the bar/cafe during the day. It would have been nice to get a coffee or a drink in the afternoon when I returned to the hotel.

Posted by on 12 Feb. 2019

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4 out of 5
Value for money stay in Canberra. Close to Manuka, the National Gallery of Australia and other attractions. The room was clean, comfortable and well presented.

Posted by on 28 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by Debbie Plouma

Hello there, Thank you so much for taking the time to provide us with such a lovely review. Hopefully we will have you staying with us again in the near future. Warm regards,

5 out of 5

Posted by on 28 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by Debbie Plouma

Hello there, Thank you so much for taking the time to provide us with such an awesome review. Hopefully we will have you back staying with us in no-time! Warm regards,

5 out of 5
Very friendly food good and quiet room . Enjoyed the pool

Posted by on 27 Jan. 2019

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Comment from Hotel Management

27 Jan. 2019 by Debbie Plouma

Hello there, Thank you so much for taking the time to provide us with such a lovely review. I am glad to see you enjoyed the pool, food and your room allocation. Hopefully we will have you staying back with us again in no-time! Warm regards,

4 out of 5
I only booked because of the pool and it was superb

Posted by on 26 Jan. 2019

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Comment from Hotel Management

27 Jan. 2019 by Debbie Plouma

Hello there, Thank you so much for taking the time to provide us with such a lovely review. I am glad to see you enjoyed our facilities throughout your stay. Hopefully we will have you staying back with us again in no-time! Warm regards,

3 out of 5
The check in seemed a bit bland. The restaurant's food was fantastic but had no air-con

Posted by on 19 Jan. 2019

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Comment from Hotel Management

19 Jan. 2019 by Debbie Plouma

Hello there, Thank you for taking the time to provide us with your feedback. I am disappointed to hear that you found our check in a bit bland, we are going to provide a follow up for training so we can improve it for you. I am really glad to see you enjoyed the restaurant's food. There is an air-con system for the restaurant, however, due to the shape of our building its only one one of the sides of the restaurant space. It is understandable that during this hot week, the restaurant and actually our entire hotel was warmer than usual. This will definitely improve over the next few days, when the temperature drops. Hopefully we will have you staying again back with us. Warm regards

4 out of 5
Easy location in Canberra. Easy parking. Quiet, neat, clean and lovely staff.

Posted by on 18 Jan. 2019

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Comment from Hotel Management

18 Jan. 2019 by Debbie Plouma

Hello there, Thank you so much for taking the time to provide us with such a lovely review. Hopefully we will have you back staying with us again. Warm regards,

5 out of 5
Excellent breakfast with a great selection. Great hotel for traveling with kids, extremely fast checkin and checkout!

Posted by on 16 Jan. 2019

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Comment from Hotel Management

17 Jan. 2019 by Debbie Plouma

Hello there, Thank you so much for taking the time to provide us with such a lovely review. I am very glad you enjoyed the breakfast and fast check in and checkout at reception. Hopefully we will have you staying back with us in the near future. Warm regards,

5 out of 5
Most gorgeous reception staff 👍 Very convenient- will come again for sure!

Posted by on 13 Jan. 2019

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Comment from Hotel Management

17 Jan. 2019 by Debbie Plouma

Hello there, Thank you so much for taking the time to provide us with such a lovely review. I am very glad you enjoyed the service of our amazing reception team, they were all really happy to read your feedback. Hopefully we will have you staying back with us in the near future. Warm regards,

4 out of 5

Posted by on 12 Jan. 2019

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Comment from Hotel Management

13 Jan. 2019 by Debbie Plouma

Hello there, Thank you so much for taking the time to provide us with such a lovely review. Hopefully we will have you staying back with us soon. Warm regards,

Property Features

Diplomat Hotel Canberra offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 1600 square feet (149 square metres) and includes conference centres. A library, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Diplomat Hotel Canberra. Limited free parking is available on a first-come, first-served basis. A complete renovation of Diplomat Hotel Canberra was completed in October 2018. This 4-star Griffith hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 3 levels
  • 1600 sq ft of conference space
  • 149 sq. m of conference space
  • Built in 1985
  • Dining venue
  • Bar or lounge
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Parking (limited spaces)

Transport

  • Airport: Canberra, ACT (CBR-Canberra Intl.) (7.5 km / 4.7 mi)
  • Train station: Kingston Canberra Station (0.5 km / 0.3 mi)
  • Parking: Free self parking and extended parking

Room Amenities

Diplomat Hotel Canberra offers 67 forms of air-conditioned accommodation with minibars and free newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include a bath and shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bathtub or shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.

Booked. – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open select days.

Late-night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25 per night.
  • Cribs (infant beds) are available for AUD 25 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 25 for adults and AUD 15 for children (approximately)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 25 per night
  • Rollaway bed fee: AUD 25 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Diplomat Hotel Canberra
  • Diplomat Hotel
  • Diplomat Hotel Canberra Griffith
  • Diplomat
  • Diplomat Canberra Griffith

You should know

  • The seasonal pool will open in October and close in March.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.