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4.2 out of 5

"Clean, addressed all requirements, well located and easy to access " More

By a verified traveller on Sun 19 Jul 2020

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Hotel Description

At Ramada by Wyndham Diplomat Canberra you'll be 3.3 km (2 mi) from Parliament House and 3.4 km (2.1 mi) from National Gallery of Australia. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

Flat-screen TVs with satellite channels are featured in all 67 individually decorated rooms, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include free toiletries, while pillowtop beds and premium bedding invite a good night's rest. Pillow menus, safes, and hair dryers are also available.

The restaurant, The Eatery, is open for breakfast, lunch, and dinner. Enjoy the fitness center and seasonal outdoor swimming pool. 1600 square feet (149 square meters) of event facilities include a conference center, and other business amenities include a business center. Added amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Full breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of free extended parking.

Attractions within a 10-minute drive of this 4-star Griffith hotel include National Museum of Australia and National Convention Centre.

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$132* Per night/room 7 Aug. - 8 Aug.

King Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Business Suite (with Boardroom)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Ramada by Wyndham Diplomat Canberra ratings based on 455 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ramada by Wyndham Diplomat Canberra

Everyone (298) Couples (82) Business (3) Family (67)
4 out of 5
Clean, addressed all requirements, well located and easy to access

Posted by , from Bathurst on 19 Jul. 2020

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Comment from Hotel Management

20 Jul. 2020 by Paul Griffith - Guest Service Manager

Hi Jason Thank you for your review. I will share your review with my team We look forward to welcoming you back in the near future

5 out of 5

Posted by on 1 Jul. 2020

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Comment from Hotel Management

2 Jul. 2020 by Paul Griffith - Guest Service Manager

Thank you for staying with us we appreciate your feedback

5 out of 5
Despite the situation with Covid 19 and reduced services in the restaurant we enjoyed our stay as usual and will be back as soon as possible, thank you.

Posted by , from Mittagong NSW on 27 Jun. 2020

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Comment from Hotel Management

1 Jul. 2020 by Paul Griffith - Guest Service Manager

Hi Virginia Thank you for your feedback and understanding regarding the services during the Covid -19 . It is pleasing to hear you enjoyed your stay. I will share your feedback with my team and look forward to welcoming you back in the near future

4 out of 5
Great shower good sized room quiet and lovely dark room for sleeping

Posted by , from Singleton on 22 Jun. 2020

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Comment from Hotel Management

26 Jun. 2020 by Paul Griffith - Guest Service Manager

Hi Helen Thank you for your feedback. I am glad to hear you enjoyed your stay. I will share your feedback with my team. We look forward to welcoming you back next time you visit Canberra

4 out of 5

Posted by on 15 Jun. 2020

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Comment from Hotel Management

15 Jun. 2020 by Paul Griffith - Guest Service Manager

Thank you for your feedback. I will share this with the team I look forward to welcoming you back to Ramada Diplomat on your next Stay

4 out of 5

Posted by on 9 Jun. 2020

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Comment from Hotel Management

15 Jun. 2020 by Paul Griffith - Guest Service Manager

Thank you for your feedback. I will share this with the team I look forward to welcoming you back to Ramada Diplomat on your next Stay

5 out of 5
The Diplomat has an old world charm and the room was spacious and very clean. We liked the peace and quiet of the location and the very comfortable bed.

Posted by , from Yass, NSW on 29 Mar. 2020

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Comment from Hotel Management

1 Apr. 2020 by paul Griffith - Guest Service Manager

Thanks for staying with us. We appreciate your feedback It is always nice to receive positive feedback and I will share your feedback with my team. We look forward to welcoming you back in the future

5 out of 5

Posted by on 28 Feb. 2020

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Comment from Hotel Management

1 Apr. 2020 by Paul Griffith - Guest Service Manager

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 25 Feb. 2020

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Comment from Hotel Management

1 Apr. 2020 by Paul Griffith - Guest Service Manager

Thanks for staying with us. We appreciate your feedback!

3 out of 5
Beautiful room, very noisy early morning with my room overlooking restaurant, first nights food very bad.

Posted by on 21 Feb. 2020

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Comment from Hotel Management

1 Apr. 2020 by Paul Griffith - Guest Service Manager

Thanks for staying with us. We appreciate your feedback. I have shared your feedback with our head chef to look into

About the Ramada by Wyndham Diplomat Canberra

Location 2 Hely St. cnr. Canberra Ave., Griffith, ACT 2603

Property Features

Ramada by Wyndham Diplomat Canberra offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 1600 square feet (149 square meters) and includes a conference center. A library, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Ramada by Wyndham Diplomat Canberra. Limited free parking is available on a first-come, first-served basis. A complete renovation of Ramada by Wyndham Diplomat Canberra was completed in October 2018. This 4-star Canberra hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 3 levels
  • 1600 sq ft of conference space
  • 149 sq m of conference space
  • Built in 1985
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Parking (limited spaces)

Transport

  • Airport: Canberra, ACT (CBR-Canberra Intl.) (9.2 km / 5.7 mi)
  • Train station: Kingston Canberra Station (0.4 km / 0.3 mi)
  • Parking: Free self parking and extended parking

Room Amenities

Ramada by Wyndham Diplomat Canberra offers 67 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bathtub or shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

The Eatery - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open 24 hours.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are available for AUD 25.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guests' stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 25 for adults and AUD 12 for children (approximately)
  • A late check-out fee will be charged
  • Crib (infant bed) fee: AUD 25.0 per night
  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Canberra Diplomat Hotel
  • Diplomat Canberra
  • Diplomat Hotel Canberra
  • Hotel Diplomat Canberra
  • Diplomat Hotel Canberra
  • Ramada by Wyndham Diplomat Canberra Hotel
  • Ramada by Wyndham Diplomat Canberra Griffith
  • Ramada by Wyndham Diplomat Canberra Hotel Griffith

You should know

  • The seasonal pool will open in October and close in March.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.