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4.2 out of 5

"Spacious clean well presented hotel & room. We arrived on the train, very limited staff knowledge of public transport links, just suggested taxis. Wal ... " More

By a verified traveller on Sat 16 Mar 2024

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Hotel Description

At Ramada by Wyndham Diplomat Canberra you'll be within just a 15-minute stroll of The Cusack Centre and Lake Burley Griffin. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

Enjoy the gym and seasonal outdoor swimming pool. 1600 square feet (149 square meters) of event facilities include 2 meeting rooms and a conference center, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, laundry facilities, and a microwave in a common area. There's also the convenience of free extended parking.

Sights within a 20-minute walk of this 4-star Griffith hotel include Manuka Oval and Manuka Shopping Centre.

Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$154* Per night/room 14 Apr. - 15 Apr.

Queen & Single Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

King Boardroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Spa Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Queen Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Ramada by Wyndham Diplomat Canberra ratings based on 403 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ramada by Wyndham Diplomat Canberra

Everyone (274) Couples (58) Business (2) Family (41)
4 out of 5
Spacious clean well presented hotel & room. We arrived on the train, very limited staff knowledge of public transport links, just suggested taxis. Walkable to Kingston which was nice

Posted by on 16 Mar. 2024

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Comment from Hotel Management

18 Mar. 2024 by Ramada by Wyndham Diplomat Canberra

Hi Sharon,Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

3 out of 5

Posted by on 10 Mar. 2024

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Comment from Hotel Management

18 Mar. 2024 by Ramada by Wyndham Diplomat Canberra

Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

4 out of 5
The iside foyer and eating area was excellent

Posted by on 2 Mar. 2024

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Comment from Hotel Management

10 Mar. 2024 by Ramada by Wyndham Diplomat Canberra

Hi Glen,Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

3 out of 5

Posted by on 28 Feb. 2024

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Comment from Hotel Management

2 Mar. 2024 by Ramada by Wyndham Diplomat Canberra

Hi Averill,We deeply regret that your recent stay did not meet your expectations. Please accept our apologies for any inconvenience you encountered. We take your feedback seriously and will address the issues you've highlighted with our team. We hope you'll consider giving us another chance to provide you with a better experience in the future.Many thanks,Ramada by Wyndham Diplomat Canberra

5 out of 5
Friendly staff, nicely decorated, clean and comfortable rooms, luxury toiletries, reasonably priced. Our first time there and would stay again.

Posted by on 25 Feb. 2024

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Comment from Hotel Management

28 Feb. 2024 by Ramada by Wyndham Diplomat Canberra

Hi Margaret,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

5 out of 5
Easy to find and get to. Staff were friendly and helpful. Great rooms. Highly recommend staying here.

Posted by on 5 Feb. 2024

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Comment from Hotel Management

6 Feb. 2024 by Ramada by Wyndham Diplomat Canberra

Hi Kaylene,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

5 out of 5

Posted by on 18 Jan. 2024

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Comment from Hotel Management

15 Feb. 2024 by Ramada by Wyndham Diplomat Canberra

Hi DanielWe're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

5 out of 5

Posted by on 17 Jan. 2024

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Comment from Hotel Management

20 Jan. 2024 by Ramada by Wyndham Diplomat Canberra

Hi ElizabethWe're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

5 out of 5
Great central location, excellent facilities, well priced. Highly recommended hotel

Posted by on 7 Jan. 2024

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Comment from Hotel Management

10 Jan. 2024 by Ramada by Wyndham Diplomat Canberra

Hi Troy,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

1 out of 5

Posted by on 6 Jan. 2024

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Comment from Hotel Management

10 Jan. 2024 by Ramada by Wyndham Diplomat Canberra

Hi Michael,We deeply regret that your recent stay did not meet your expectations. Please accept our apologies for any inconvenience you encountered. We take your feedback seriously and will address the issues you've highlighted with our team. We hope you'll consider giving us another chance to provide you with a better experience in the future.Many thanks,Ramada by Wyndham Diplomat Canberra

About the Ramada by Wyndham Diplomat Canberra

Location 2 Hely St. cnr. Canberra Ave., Griffith, ACT 2603

Property Features

Ramada by Wyndham Diplomat Canberra offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and 2 meeting rooms. Event space at this hotel measures 1600 square feet (149 square meters) and includes a conference center. A library, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Ramada by Wyndham Diplomat Canberra. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Canberra hotel.

  • 1 building
  • 67 guestrooms or units
  • 3 levels
  • 1600 sq ft of conference space
  • 149 sq m of conference space
  • Built in 1985
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Parking (limited spaces)

Transport

  • Train station: Kingston Canberra Station (0.4 km / 0.3 mi)
  • Parking: Free self parking and extended parking

Room Amenities

Ramada by Wyndham Diplomat Canberra offers 67 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 40-cm flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste available
  • Change of towels (on request)

Food & Drink

Ramada by Wyndham Diplomat Canberra has a restaurant on site.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 1:00 AM

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Canberra Diplomat Hotel
  • Diplomat Canberra
  • Diplomat Hotel Canberra
  • Hotel Diplomat Canberra

You should know

  • The seasonal pool will open in September and close in April.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.