"It was fine the person at the desk was fabulous Everything was fine no dramas " More
Flat-screen TVs with satellite channels are featured in all 67 individually decorated rooms, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include free toiletries, while pillowtop beds and premium bedding invite a good night's rest. Pillow menus, safes, and hair dryers are also available.
The restaurant, The Eatery, is open for breakfast, lunch, and dinner. 1600 square feet (149 square meters) of event facilities include a conference center, and other business amenities include a business center. Added amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. There's also the convenience of free extended parking.
Attractions within a 10-minute drive of this 4-star Griffith hotel include National Convention Centre and Commonwealth Park.
15 Feb. 2021 by Paul Griffith - Guest Service Manager
Good Afternoon Thank you for taking the time to send through some very constructive and helpful feedback from your stay It is very clear that on this occosian we fell short in the standard of service that you should have received during your stay. I will be following up all the issues that you have raised with my housekeeping manager to ensure that this does not happen again Please accept my apologies for the issues during your stay If you can provide any further information regarding your stay such as your room number or confirmation I would appreciate it so I can follow up further I hope that we have the chance to welcome you back on your next visit to Canberra to showcase the level of service that I am very proud of at The Ramada Diplomat Kind Regards Paul Griffith Guest Service Manager
23 Feb. 2021 by Paul Griffith - Guest Service Manager
Good Evening Thank you for staying We appreciate your feedback We look forward to welcoming you back on your next visit to Canberra Kind Regards Paul Griffith Guest Service Manager
26 Jan. 2021 by Paul Griffith - Guest Service Manager
Hi Edward Thank you for taking the time to share some feedback from your stay It was nice to hear that you enjoyed your stay and were well looked after We look forward to welcoming you back on your next visit to Canberra Kind Regards Paul Griffith Guest Service Manager
27 Jan. 2021 by Paul Griffith - Guest Service Manager
Good Evening Thank you for staying with us We appreciate your feedback We look forward to welcoming you back on your next visit Kind Regards Paul Griffith Guest Service Manager
19 Dec. 2020 by Paul Griffith - Guest Service Manager
Hi Philip Thank you for your review. It was nice to hear you enjoyed your time in Canberra, We are very lucky with our location so close to the lake and restaurants I will share your feedback with my team. We look forward to welcoming you back on your next visit to Canberra Kind Regards Paul Griffith Guest Service Manager
19 Oct. 2020 by Paul Griffith - Guest Service Manager
Good Morning Thank you for your review. We look forward to welcoming you back o your next visit to Canberra Kind Regards Paul Griffith Guest Service Manager
23 Sep. 2020 by Paul Griffith - Guest Service Manager
Good Morning Virginia Thank you for taking the time to share your feedback from your latest stay. It is always pleasing to receive positive feedback and I will ensure this is passed onto the staff. We look forward to welcoming you back on your next visit to Canberra Kind Regards Paul Griffith Guest Service Manager
20 Jul. 2020 by Paul Griffith - Guest Service Manager
Hi Jason Thank you for your review. I will share your review with my team We look forward to welcoming you back in the near future
2 Jul. 2020 by Paul Griffith - Guest Service Manager
Thank you for staying with us we appreciate your feedback
1 Jul. 2020 by Paul Griffith - Guest Service Manager
Hi Virginia Thank you for your feedback and understanding regarding the services during the Covid -19 . It is pleasing to hear you enjoyed your stay. I will share your feedback with my team and look forward to welcoming you back in the near future
There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1600 square feet (149 square meters) and includes a conference center. A library, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Ramada by Wyndham Diplomat Canberra. Limited free parking is available on a first-come, first-served basis. A complete renovation of Ramada by Wyndham Diplomat Canberra was completed in October 2018. This 4-star Canberra hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free long-term parking , Free self parking , Parking (limited spaces)
Ramada by Wyndham Diplomat Canberra offers 67 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
The Eatery - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open 24 hours.
Late night fare is available from 24-hour room service.
Special check-in instructions:
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. The property affirms that it adheres to the Safe Travels (WTTC - Global) cleaning and disinfection practices.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.