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4.4 out of 5

"Good location, staff were nice as were the rooms. Great value for money. Would recommend. I was disappointed in the pool and spa though, the sauna wo ... " More

By a verified traveller on Mon 27 Jan 2020

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Hotel Description

Adina Serviced Apartments Canberra Kingston puts you in the center of Canberra, 2.5 km (1.5 mi) from Parliament House and 2.5 km (1.5 mi) from National Gallery of Australia. Highlights at this aparthotel include an outdoor swimming pool, an indoor swimming pool, and in-room kitchens.

You can enjoy an LCD TV with satellite channels, and each apartment features a washer/dryer, free WiFi, and a balcony. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A sitting area, a coffee/tea maker, and in-room massages are also available.

This business-friendly aparthotel offers free WiFi in public areas, a business center, and concierge services. Other amenities include a sauna, spa services, and laundry facilities. There's also the convenience of free self parking.

Within a 15-minute drive of this 3.5-star Kingston aparthotel, attractions include National Convention Centre and Commonwealth Park.

Standard Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$118* Per night/room 19 Jul. - 20 Jul.

Standard Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Adina Serviced Apartments Canberra Kingston ratings based on 516 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Adina Serviced Apartments Canberra Kingston

Everyone (209) Couples (54) Business (1) Family (249)
4 out of 5

Posted by on 2 Apr. 2020

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Comment from Hotel Management

7 Apr. 2020 by Tarah

Thanks so much for your review. We hope to see you again soon. Warm regards, The Adina Kingston Team

5 out of 5

Posted by on 25 Feb. 2020

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Comment from Hotel Management

7 Apr. 2020 by Tarah

Thanks so much for your review & the 5 out of 5! We are thrilled you had such a good stay. We hope to see you again soon. Warm regards, The Adina Kingston Team

4 out of 5
Good location, staff were nice as were the rooms. Great value for money. Would recommend. I was disappointed in the pool and spa though, the sauna worked, although the light was broken and it had only been replaced the night before. Indoor pool isn't heated, the staff member advised it was though. And the spa didn't work at all. Being there for a sports competition all weekend I was looking to use the spa but couldn't.

Posted by on 27 Jan. 2020

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Comment from Hotel Management

31 Jan. 2020 by Mervin

Dear Valued Guest, Our deepest apologies for the indoor pool facilities not all working properly over that period. The breakdowns were untimely and we did manage to rectify them all but it obviously inconvenienced you at the time. Thank you for staying with us again and we will continue to make improvements to our facilities. We're happy you still enjoyed your stay with us and hope to see you again. Warm Regards, Mervin Lim Hotel Manager Adina Serviced Apartments Canberra Kingston

3 out of 5
Didn’t like that our apartment hadn’t been cleaned in3 days. We were asked to move our vechiicll to a different position as some other car coming in took priority over ours. It was a very poor stay this time.

Posted by on 4 Jan. 2020

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5 out of 5
Very friendly staff, quiet rooms and close to everything..shops, hotel bars churches

Posted by on 28 Dec. 2019

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5 out of 5
The property is perfect location for Manuka Oval. The apartment was clean, cold and comfortable. It was the hottest day in Canberra's history, so the pool and the AC in the apartment were big hits. Our only complaint is that the reception was unattended when we arrived so we were standing out in 40 degree weather waiting for someone to arrive so we could check-in. Something else needs to be arranged for key pickup if receptionist needs to step away for a bit when people are due to check-in. Would definitely stay here again and recommend to other people.

Posted by on 23 Dec. 2019

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Comment from Hotel Management

30 Dec. 2019 by Mervin

Dear Valued Guest, Thank you for your great feedback. Our team and guests love our location too and I'm glad you found our pools and air conditioning as a big plus. We're always fine tuning our procedures and will definitely look at how our reception team has to step away from reception to help others. Thank you once again for taking the time to post your feedback and we look forward to welcoming you back in Canberra. Best Regards, Mervin Lim | Hotel Manager Adina Serviced Apartments Canberra Kingston

2 out of 5
There was a problem with the booking. The room was not very cleaning. There was a problem with aircon that made a loud noise all day and night. Dirty dishes left in the dishwasher

Posted by on 11 Dec. 2019

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5 out of 5
Availability of breakfast helpful; courteous staff; good communication about late arrival arrangements. I would stay here again

Posted by on 9 Dec. 2019

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Comment from Hotel Management

10 Dec. 2019 by Len

Dear [Guest Name], Thank you for the time you have taken to provide us with your feedback! The team and I were delighted to read about the late check in procedure. My team were especially pleased by the comment you made about how courteous how team was during your stay so thank you for this recognition, it is much appreciated. We look forward to welcoming you back to Adina Serviced Apartments Canberra Kingston in the near future. Many thanks, Lennon Reception Adina Serviced Apartments Canberra Kingston

5 out of 5
We regularly stay here as we have small child. the location is fantastic and the apartments are quite spacious. They have everything including a full kitchen and separate washing machine and dryer. Only downsides are that there are a lot of stairs and only one lift, even when you use that lift still expect more stairs. As we don’t use a stroller for us it’s no problem. Also carpark is very narrow,

Posted by on 16 Oct. 2019

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5 out of 5
Beautiful grounds and layout. Great appliances. Thank you :)

Posted by on 6 Oct. 2019

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About the Adina Serviced Apartments Canberra Kingston

Location 11 Giles Street, Kingston, ACT 2604

Property Features

Adina Serviced Apartments Canberra Kingston offers its guests an indoor pool, an outdoor pool, and a sauna. Public spaces have free WiFi. A business center and a meeting room are available. Event space at this aparthotel measures 947 square feet (88 square meters) and includes conference space. Spa services, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Adina Serviced Apartments Canberra Kingston. Self parking is free. This 3.5-star Canberra aparthotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 3 levels
  • 947 sq ft of conference space
  • 88 sq m of conference space
  • Built in 1991
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Canberra, ACT (CBR-Canberra Intl.) (8.9 km / 5.5 mi)
  • Train station: Kingston Canberra Station (1.6 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Adina Serviced Apartments Canberra Kingston offers 35 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium satellite channels. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Canberra aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested. Renovation of all guestrooms was completed in October 2016.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Separate bedroom
  • Sitting area
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

WiFi Policy: Up to 100mbs data is complimentary per 24 hours, per room; up to 4 devices can connect. Additional data is available for the remainder of the 24 hour period (surcharge).

This hotel will place a credit/debit card pre-authorization for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Long-term renters welcome. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apartments Canberra
  • Canberra Medina Apartments
  • Canberra Serviced Apartments
  • Medina Apartments Canberra
  • Medina Canberra
  • Medina Serviced
  • Medina Serviced Apartments
  • Medina Serviced Apartments Canberra
  • Medina Serviced Canberra
  • Serviced Apartments Canberra
  • Medina Serviced Apartments Canberra Apartment Kingston
  • Medina Serviced Apartments Canberra Apartment
  • Medina Serviced Apartments Canberra Kingston
  • Medina Serviced Apartments Apartment
  • Medina Serviced Apartments Canberra Kingston Apartment
  • Adina Serviced Apartments Canberra Kingston Apartment
  • Adina Serviced Apartments Canberra Apartment
  • Adina Serviced Apartments Canberra
  • Mena Serviced s Canberra
  • Adina Serviced Apartments Canberra Kingston Kingston
  • Adina Serviced Apartments Canberra Kingston Aparthotel
  • Adina Serviced Apartments Canberra Kingston Aparthotel Kingston

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.