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4.3 out of 5

"Easy access to shops and parking. Staff were very helpful. A little table in our would've been nice. " More

By a verified traveller on Sat 07 Mar 2020

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Hotel Description

At Tolarno Hotel you'll be within just a 10-minute stroll of St Kilda Pier and St. Kilda Sea Baths. Highlights at this Victorian hotel include in-room free WiFi and plasma TVs.

All 36 individually decorated rooms feature TVs with digital channels, and you can enjoy DVD players, free local calls, and ceiling fans. Minibars, hair dryers, and irons/ironing boards are also available. Housekeeping is available on request.

This business-friendly hotel offers free WiFi in public areas, a business center, and concierge services. Added amenities include a conference center and a microwave in a common area. There's also the convenience of an airport shuttle.

Places within a 15-minute walk of this 4-star St Kilda hotel include St Kilda Esplanade Market and St Kilda Beach.

Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Balcony Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom Suite

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Piccolo Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Tolarno Hotel ratings based on 459 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Tolarno Hotel

Everyone (280) Couples (153) Business (4) Students (1) Family (14)
1 out of 5

Posted by on 12 Mar. 2020

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Comment from Hotel Management

13 Mar. 2020 by Miira

Dear Anonymous, We value your feedback & we are sorry to know the Hotel was not up to the standards you hoped. We do look forward to welcoming you back in the future. Kind Regards Miira Tolarno Hotel Reservations

4 out of 5
Easy access to shops and parking. Staff were very helpful. A little table in our would've been nice.

Posted by on 7 Mar. 2020

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Comment from Hotel Management

7 Mar. 2020 by David

Hi, Thanks for your review! We are glad that you enjoyed the stay with us. Really appreciate for your comments about our good location and services. Hope to see you next time! Regards Tolarno hotel

4 out of 5

Posted by on 4 Mar. 2020

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Comment from Hotel Management

5 Mar. 2020 by David

Hi, Thanks for your feedback. We are glad that you enjoyed the stay with us. Hope to see you next time! Regards David

5 out of 5

Posted by on 3 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by David

Thnaks so much for your great review! We are glad that you enjoyed the stay with us! Hope to see you next time!

1 out of 5
Mouldy showers, no hot water, no working sink, fridge motor as loud as a truck, stains on floor and bedhead, no staff at reception after 8pm, and doors set to 'slam'. Noisiest hotel I've ever stayed at. Add drunked guests screaming and running up the hall all night and this was hands down the worst hotel experience of my life. Didn't sleep a wink. This place was iconic 20 years ago. Sad to see it so run down. But under no circumstances stay here

Posted by on 16 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by Tolarno hotel

Hi, We are so sorry to hear that your accommodation didn't meep up with your expectation. But some informaiton you provided is not true. We offer 24 hour hot water for guest rooms. And all the window glasses are double-glazed so it is quiet from the street noise. Again, we apologize for the inconvenience. Please give us more information so that we can assist you further. We hope we can welcome you back in the near future. Thank you

4 out of 5
My stay was nice and pleasant , a very quick check In (the quickest I've ever had which was great ) service was pleasing and helpful , only one small complaint , the bathroom was quite small In my room , the toilet was right next to the sink In the end corner which made It hard to sit on and use If needed be , otherwise a very recommended stay :)

Posted by on 13 Feb. 2020

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Comment from Hotel Management

26 Feb. 2020 by David

Hi, Thanks so much for your feedback! We are glad that you enjoyed the stay with us! Really appreciate for your comments about our reception staff and comfy rooms. Hope to see you next time!

5 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by David

Hi Thanks so much for your feedback! We hope to see you next time! Regards Tolarno hotel

4 out of 5

Posted by on 11 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by David

Thanks so much for your feedback! Really appreciate for your comments about our fabulous artworks and good location. We hope to see you next time!

4 out of 5
Good location and very friendly staff. I would definitely stay there again.

Posted by on 9 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by David

Thanks so much for your feedback! Really appreciate for your comments about our staff and good location. We hope to see you next time!

5 out of 5
Ok

Posted by , from Melbourne on 6 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by David

Hi, Thanks so much for your feedback! We are glad that you enjoyed the stay with us. We hope to see you next time!

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 1076 square feet (100 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Tolarno Hotel. This Victorian Melbourne hotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 2 levels
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Built in 1880
  • Conference center
  • Business facilities
  • Dry cleaning
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Tullamarine Airport (MEL) (31.1 km / 19.3 mi)
  • Train station: Flinders Street Station (5.8 km / 3.6 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Tolarno Hotel offers 36 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. 85-cm plasma televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

  • Minibar
  • Plasma television
  • Digital channels
  • DVD player
  • Electric kettle
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Sunday: 8:00 AM - 6:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

This property's front desk is open during the following times:

  • Monday - Sunday: 8:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Tolarno Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • One child stays free
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wear personal protective equipment
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Cash Deposit Required
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: AUD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 10 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tolarno Hotel St Kilda
  • Tolarno Hotel
  • Tolarno St Kilda
  • Tolarno
  • Tolarno Hotel St Kilda, Greater Melbourne
  • Tolarno Hotel Hotel
  • Tolarno Hotel St Kilda
  • Tolarno Hotel Hotel St Kilda

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.