The Sebel Melbourne Docklands Deals & Reviews (Melbourne, AUS)

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Melbourne • 1 room

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The Sebel Melbourne Docklands, Melbourne, current page

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4.6 out of 5

Wonderful!

See all 994 Wotif Reviews

"Awesome place good customer service great hotel rooms were great and location was perfect " More

By a verified traveller on Thu 28 May 2020

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Hotel Description

A luxury stay in Docklands awaits you at The Sebel Melbourne Docklands. Within a 10-minute stroll you'll find Marvel Stadium and Melbourne Convention and Exhibition Centre within a 30-minute walk. Highlights at this aparthotel include a full-service spa, a restaurant, and an indoor swimming pool.

You can enjoy an LCD TV with digital channels, and each apartment features a washer/dryer, free WiFi, and an iPod dock. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. A living room, a dining area, and a DVD player are also available.

A relaxing visit to Laurel Beauty and Spa can include deep-tissue massages and hot stone massages. The café, Capri Café & Lounge, serves local cuisine and is open for breakfast, lunch, and dinner. Enjoy the fitness center, outdoor tennis court, spa tub, and sauna. 431 square feet (40 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Other amenities include free WiFi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 7 AM and 1:00 PM. There's also self parking, along with the convenience of an airport shuttle.

Places within a 30-minute walk of this 4.5-star Melbourne Central Business District aparthotel include Queen Victoria Market and Melbourne Central.

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

AU$136* Per night/room 21 Jun. - 22 Jun.

Two Bedroom One Bathroom Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Two Bathroom Apartment, Water View or Harbour View

Bed Count 2 King Beds Maximum Occupancy 5 Max

One Bedroom Apartment, Water View or Harbour View

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Sebel Melbourne Docklands ratings based on 994 Verified Reviews

Review Summary

4.6 out of 5 4.5 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 4.5 out of 5.0

Hotel condition 4.5 out of 5.0

Guest reviews for The Sebel Melbourne Docklands

5 out of 5

Awesome place good customer service great hotel rooms were great and location was perfect

Posted by a verified traveller on 28 May 2020

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Comment from Hotel Management

29 May 2020 by Wei

Dear guest, Thank you for your kind feedback. We love to see you back again soon. I am sure we will experience brighter days to come soon.

5 out of 5

Location was great. Room was modern & a great size Nice balcony Bed was extremely comfortable Great lounge Small bathroom but serviceable Overall, enjoyable time

Posted by a verified traveller on 19 Apr. 2020

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Comment from Hotel Management

29 May 2020 by Wei

Dear guest, We are glad to hear that you have enjoyed your stay. Much appreciated your support in such a tough time. Best wishes to you and your family.

2 out of 5

Property was ok. What I didn't like was it wasn't clean and it was a very quite period so why wasn't the room clean? Or they could have offered us a better room which was cleaned properly.

Posted by a verified traveller on 31 Mar. 2020

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Comment from Hotel Management

3 Apr. 2020 by Management

Thank you for taking the time to write us a review. we would like to express our sincerest apologies for all the inconvenience and to don't meet your expectations. At Sebel, we value every single customer and we continuously try to take all the feedback in the best productive way in order to void future re-occurrences. We are really grateful you shared with us your concerns and hope you will give to us another opportunity to serve you better. Kind Regards, Sebel Docklands

5 out of 5

Very modern. Great views of Melbourne areas.Location handy to the Dockland.

Posted by a verified traveller on 26 Mar. 2020

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Comment from Hotel Management

3 Apr. 2020 by Management

Thank you for taking the time to write us a review. It was a pleasure to have you stay here with us. We always try to keep our standards high and any single feedback can be extremely helpful to improve the service. Looking forward to welcoming you back. Kind Regards, Sebel Docklands

2 out of 5

Our room was very run down and dirty. There was make up all over the bathroom doors, toilet seat was left up and looked used. It was supposed to be a non smoking room, however our pillows smelled of smoke. Our balcony was tiled and had smoke butts stuck through all the cracks, we couldn’t use it, disgusting.

Posted by Sally, from Australia on 26 Mar. 2020

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Comment from Hotel Management

3 Apr. 2020 by Management

4 out of 5

Great access to Docklands with a wide variety of entertainment facilities. Comfy apartment though lacking some essentials such as cooking pots. Nice gym and pool equipments and also parking facilities. Will stay again.

Posted by a verified traveller on 6 Mar. 2020

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Comment from Hotel Management

3 Apr. 2020 by Management

4 out of 5

Clean, and reception was friendly and proffessional

Posted by a verified traveller on 29 Feb. 2020

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Comment from Hotel Management

2 Mar. 2020 by Sebel Docklands Team

Hi Anonymous, Thank you for your kind words about your recent stay with us. We look forward to welcoming you back again soon.

5 out of 5

Excellent view with easy access to good places to dine.

Posted by a verified traveller on 9 Feb. 2020

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Comment from Hotel Management

2 Mar. 2020 by Sebel Docklands Team

Hi Anonymous, Thank you for taking the time to review your recent stay with us. We are glad that you enjoyed your stay and look forward to welcoming you back again soon.

5 out of 5

The reception staff were very welcoming caring and helpful

Posted by Robyn on 25 Jan. 2020

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Comment from Hotel Management

6 Feb. 2020 by Sebel Docklands Team

Hi Robyn, Thank you for your wonderful review. We are glad that we were able to fulfil your needs while staying in the Docklands area and look forward to have you staying with us soon.

4 out of 5

Apartment had an odd layout and difficult to get from the lounge to the bedroom due to the way the furniture was placed. Overall good accommodation and location though.

Posted by a verified traveller on 4 Jan. 2020

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Comment from Hotel Management

6 Feb. 2020 by Sebel Docklands Team

Hi Anonymous, Thank you for leaving a review of your recent stay with us. We are glad that we were able to fulfil your needs while staying in the Docklands area and look forward to have you staying with us soon.

About the The Sebel Melbourne Docklands

Location 18 Aquitania Way, Docklands, VIC 3008

Property Features

The Sebel Melbourne Docklands offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. A business center, a meeting room, and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. Event space at this aparthotel measures 431 square feet (40 square meters) and includes a conference center. A spa tub, a fitness center, and a sauna are also featured at the luxury The Sebel Melbourne Docklands. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Docklands aparthotel is smoke free.

1 building
95 guestrooms or units
6 levels
431 sq ft of conference space
40 sq m of conference space
Built in 2013
Dining venue
Conference center
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Car service
Tour and ticket information
Concierge
Library
Convenience store
Garden
BBQ grill(s)
Newspapers in lobby (free)
Elevator
No smoking on site

Family Friendly Amenities

Family property
Indoor pool
Separate living room1
Free WiFi
Outdoor tennis court
Kitchen
Grocery/convenience store
Laundry facilities
Separate dining area
Washer/dryer
Full-sized refrigerator/freezer
Microwave
DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

Airport: Melbourne, VIC (MEL-Tullamarine) (22.7 km / 14.1 mi)
Train station: Southern Cross Station (1.8 km / 1.1 mi)
Property shuttles: Airport shuttle
Parking: Self parking available for a surcharge

Room Amenities

The Sebel Melbourne Docklands offers 95 accommodations with iPod docking stations and washers/dryers. Accommodations offer separate living rooms. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels and DVD players. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

In-room kitchen
Washer and dryer
Dining room
Living room
IPod dock
LCD television
Digital channels
Premium channels
DVD player
Refrigerator (full size)
Microwave
Oven
Stove
Dishwasher
Electric kettle
Kitchenware
Luxury bedding
Shower
Cribs (surcharge)
Rollaway beds (surcharge)
Housekeeping (daily)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Wheelchair accessible
Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 1:00 PM.

Capri Café & Lounge - Overlooking the ocean, this café specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Spa Services

Hot stone massage
Deep tissue massage
Number of treatment rooms 2
Massages

Hotel Policies

Check-in

Check-in time starts at 2:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

Check-out by 10 AM

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are available for AUD 55.0 per night.
Cribs (infant beds) are available for AUD 15.0 per night.

Pet Policy

No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Debit cards not accepted
Staffed front desk
Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Breakfast fee: between AUD 10 and AUD 30 for adults, AUD 8 and AUD 15 for children (approximately)
Airport shuttle fee: AUD 120 per vehicle (one-way, maximum occupancy 7)
Self parking fee: AUD 30 per night (in/out privileges)
Late check-out fee: AUD 30 (subject to availability)
Crib (infant bed) fee: AUD 15.0 per night
Rollaway bed fee: AUD 55.0 per night
Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Sebel Docklands Melbourne
Sebel Hotel Melbourne Docklands
Sebel Melbourne Docklands
Sebel Melbourne Docklands Aparthotel
The Sebel Melbourne Docklands Docklands
The Sebel Melbourne Docklands Aparthotel
The Sebel Melbourne Docklands Aparthotel Docklands

You should know

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
The Sebel Melbourne Docklands offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
Pool access available from 6 AM to 10 PM.
Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

The Sebel Melbourne Docklands