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4.7 out of 5

"The staff were lovely " More

By a verified traveller on Mon 19 Feb 2024

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Hotel Description

You'll be connected to a shopping center at The Como Melbourne, and within just a 15-minute stroll of Chapel Street and Prahran Market. Highlights at this luxury hotel include a restaurant, an indoor swimming pool, and a sauna.

The brasserie, The Brasserie, serves local and international cuisine and is open for breakfast. Enjoy the gym and pool loungers. 6189 square feet (575 square meters) of event facilities include 8 meeting rooms and a conference center, and other business amenities include a business center. Added amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:30 AM. There's also the convenience of self parking.

Sights within a 30-minute walk of this South Yarra hotel include Royal Botanic Gardens and Melbourne Park.

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$246* Per night/room 25 Mar. - 26 Mar.

Apartment, 2 Bedrooms, Kitchen

Bed Count 2 King Beds Maximum Occupancy 5 Max

Junior Suite, 1 King Bed, Jetted Tub (Private Office)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Como Melbourne ratings based on 536 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Como Melbourne

Everyone (295) Couples (194) Family (35)
5 out of 5

Posted by on 21 Feb. 2024

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Comment from Hotel Management

23 Feb. 2024 by Guest Services

Dear Anthony,Thank you for the perfect score! We're delighted to know you had a fantastic experience. If there's anything more we can do for you, please let us know. We look forward to hosting you again.Best regards,Guest services.

5 out of 5
The staff were lovely

Posted by on 19 Feb. 2024

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Comment from Hotel Management

20 Feb. 2024 by Guest Services

Dear Sobala,Thank you for your kind words about our staff! We are thrilled to hear that you had a positive experience with our team. Providing excellent service is our priority, and your feedback is truly appreciated. We hope to welcome you back for another delightful stay in the future.Best regards,Guest services.

5 out of 5
Always a lovely place to stay, so handy to train station, cafes,shops, staff are very friendly, would definitely stay there again

Posted by on 22 Jan. 2024

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Comment from Hotel Management

27 Feb. 2024 by Guest Services

Dear Neville,Thank you for the kind words. Hope to see you again soon.

5 out of 5

Posted by on 4 Jan. 2024

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Comment from Hotel Management

27 Feb. 2024 by Guest Services

Dear Paul,Thank you for the kind words. Hope to see you again soon.

4 out of 5
Lovely hotel great location good value

Posted by on 12 Nov. 2023

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5 out of 5
Very nice establishment

Posted by on 21 Sep. 2023

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5 out of 5
The Como is my favourite place to stay , love the ambience and convenience of the hotel and Staff are always great .

Posted by on 14 Aug. 2023

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Comment from Hotel Management

21 Aug. 2023 by Anne Marie Lennon

Dear Sharon, Thank you so much for the kind words about The Como Melbourne - MGallery. We pride ourselves on providing our guests with a warm and welcoming atmosphere, convenient services, and friendly staff. It is great to hear that we were able to make your stay an enjoyable one. Your feedback is highly appreciated, and we look forward to having you as our guest again in the future. Sincerely, Anne Marie Lennon General Manager

5 out of 5
Love staying at the Como it has a homely feeling about it and the staff are great .

Posted by on 11 Aug. 2023

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Comment from Hotel Management

21 Aug. 2023 by Anne Marie Lennon

Thank you Sharon,We really appreciate your kind words.Regards,Anne Marie LennonGeneral Manager.

4 out of 5
We were upgraded to a Gold Suite due to room occupancy levels. Whilst some people would absolutely adore the facilities that we were upgraded to, it was too much for us, two levels with stairs that were extremely precarious, a lounge area that was more style than substance. A piano!! but overall, the hotel is very good, the staff friendly and efficient and we would have no qualms in staying again.

Posted by on 15 Jul. 2023

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Comment from Hotel Management

22 Jul. 2023 by Guest Services

Thank you for your comments Peter. I'm sorry to hear you weren't able to fully enjoy the upgrade. We hope to see you again soon.

4 out of 5
Great stay

Posted by on 12 Mar. 2023

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Comment from Hotel Management

15 Mar. 2023 by Anne Marie Lennon

Dear Janelle,We appreciate you taking the time to review us.Thank you and we hope to welcome you back again soon.with best wishes,Anne Marie LennonGeneral Manager

About the The Como Melbourne Mgallery

Location 630 Chapel Street, South Yarra, VIC 3141

Property Features

The Como Melbourne offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. A business center and 8 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6189 square feet (575 square meters) and includes a conference center. A rooftop terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury The Como Melbourne. Parking is available for a fee. This Melbourne hotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 6 levels
  • 6189 sq ft of conference space
  • 575 sq m of conference space
  • Built in 1998
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Train station: Flinders Street Station (4 km / 2.5 mi)
  • Metro station: South Yarra Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Como Melbourne offers 111 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Melbourne hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Television
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:30 AM.

The Brasserie - This brasserie specializes in local and international cuisine and serves breakfast only.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Humane animal treatment
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 35.00 for adults and AUD 17.5 for children
  • Self parking fee: AUD 39 per day
  • Nearby parking fee: AUD 39 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Como Collection
  • Como Melbourne
  • Como Melbourne MGallery
  • Como Melbourne MGallery Collection
  • Como Melbourne MGallery Collection Hotel
  • Como Melbourne MGallery Collection Hotel South Yarra
  • Como Melbourne MGallery Collection South Yarra
  • Como MGallery
  • MGallery Collection Melbourne
  • MGallery Como

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.