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4.1 out of 5

"Booked it due to having a pool, but the pool was definitely in no condition to be used No plates or cutlery in room, lounge suite all torn " More

By a verified traveller on Mon 27 Jan 2020

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Hotel Description

At Sandown Heritage Motel you'll be 2.4 km (1.5 mi) from Sandown Greyhound Racing Club and 2.7 km (1.7 mi) from Sandown Racecourse. Highlights at this motel include an outdoor swimming pool and in-room free WiFi.

TVs with digital channels are featured in all 16 rooms, and you can enjoy DVD players, coffee/tea makers, and safes. Refrigerators and microwaves make in-room dining easy, and minibars provide refreshments. Hair dryers, phones, and irons/ironing boards are also available.

This business-friendly motel offers free WiFi in public areas, a garden, and free newspapers in the lobby. Added amenities include laundry facilities, tour/ticket assistance, and a front-desk safe. There's also the convenience of free self parking.

Attractions within a 15-minute drive of this 3.5-star Noble Park motel include Monash University and Monash Medical Centre Clayton.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$100* Per night/room 16 May - 17 May

Spa Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Sandown Heritage Motel ratings based on 119 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sandown Heritage Motel

Everyone (64) Couples (39) Business (1) Family (14)
2 out of 5
poor cleaning, lounge suit is torn and dirty dining chairs are dirty, spiders on the ceiling

Posted by , from sydney on 13 Dec. 2020

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Comment from Hotel Management

11 Jan. 2021 by Lillian

Dear Guest, thank you very much for taking the time to review our motel, your comments are very much valued. We will talk to our housekeeping and will use your feedback to improve our service. Kind regards Sandown Heritage Motel Management

3 out of 5
Booked it due to having a pool, but the pool was definitely in no condition to be used No plates or cutlery in room, lounge suite all torn

Posted by on 27 Jan. 2020

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Comment from Hotel Management

11 Jan. 2021 by lillian

Dear Guest, thank you very much for staying with us and for taking the time to review our motel. Your comments are very much valued. Kind regards Sandown Heritage Motel Management

5 out of 5
the property was close to Sandown Raceway, KFC next door was convenient, some shops within 5 minutes drive. Staff was very friendly and the room was cleaned every day in our 4 night stay. Parking was good, outside our room, but not undercover. Would stay again.

Posted by on 12 Nov. 2019

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Comment from Hotel Management

14 Nov. 2019 by Sandown Heritage Motel

Dear Guest, thank you very much for staying with us and for taking the time to review our motel. Your comments are very much valued. We hope that we may welcome you again in the future. Kind regards Sandown Heritage Motel Management

5 out of 5

Posted by on 11 Nov. 2019

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Comment from Hotel Management

12 Nov. 2019 by Sandown Heritage Motel

Dear Guest, thank you very much for staying with us and for taking the time to review our motel. We hope that we may welcome you again in the future. Kind regards Sandown Heritage Motel Management

3 out of 5
Was Ok .Hair dryer didnt work. nice to have a microwave in unit , NO crockery NO cutlery?

Posted by on 5 Nov. 2019

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Comment from Hotel Management

12 Nov. 2019 by Sandown Heritage Motel

Dear Guest, thank you very much for taking the time to review our motel, your comments are very much valued. We will talk to our housekeeping and will use your feedback to improve our service. Kind regards Sandown Heritage Motel Management

4 out of 5

Posted by on 12 Oct. 2019

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Comment from Hotel Management

15 Oct. 2019 by Sandown Heritage Motel

Dear Guest, thank you very much for staying with us and for taking the time to review our motel. We hope that we may welcome you again in the future. Kind regards Sandown Heritage Motel Management

3 out of 5
The sound of the traffic late into the night was really loud. Could hear high powered cars and motorbikes drag racing late into the night

Posted by on 12 Oct. 2019

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Comment from Hotel Management

15 Oct. 2019 by Sandown Heritage Motel

Dear Guest, thank you very much for staying with us and for taking the time to review our motel. Your comments are very much valued. Kind regards Sandown Heritage Motel Management

4 out of 5
Very courteous and obliging manager. Room was clean and tidy.

Posted by on 7 Oct. 2019

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Comment from Hotel Management

10 Oct. 2019 by Sandown Heritage Motel

Dear Guest, thank you very much for staying with us and for taking the time to review our motel. Your comments are very much valued. We hope that we may welcome you again in the future. Kind regards Sandown Heritage Motel Management

4 out of 5

Posted by on 28 Sep. 2019

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Comment from Hotel Management

1 Oct. 2019 by Sandown Heritage

Dear Guest, thank you very much for taking the time to review our motel. We hope that we may welcome you again in the future. Kind regards Sandown Heritage Motel Management

2 out of 5
Very unclean. Surfaces had not been wiped. Bathroom was dirty

Posted by on 18 Sep. 2019

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Comment from Hotel Management

1 Oct. 2019 by Sandown Heritage

Dear Guest, thank you very much for taking the time to review our motel, your comments are very much valued. We are sorry, that you did not like your stay with us. We will talk to our housekeeping and will use your feedback to improve our service. Kind regards Sandown Heritage Motel Management

Property Features

Sandown Heritage Motel offers its guests an outdoor pool, tour/ticket assistance, and a garden. Public spaces have free WiFi. The business-friendly Sandown Heritage Motel also features complimentary newspapers in the lobby, laundry facilities, and a safe deposit box at the front desk. Free self parking is available. This 3.5-star Melbourne motel is smoke free.

  • 16 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Melbourne Airport (MEL) (56 km / 34.8 mi)
  • Train station: Dandenong Station (6 km / 3.7 mi)
  • Parking: Free self parking

Room Amenities

Sandown Heritage Motel offers 16 accommodations with DVD players and minibars. Digital television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Melbourne motel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

  • Minibar
  • Television
  • Digital channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 11:30 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

The front desk at this property is open daily from 8:00 AM - 11:30 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: AUD 15 for adults and AUD 15 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sandown Heritage Motel Motel
  • Sandown Heritage Motel Noble Park
  • Sandown Heritage Motel Motel Noble Park
  • Sandown Heritage Motel Noble Park
  • Sandown Heritage Noble Park
  • Sandown Heritage

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.