Each apartment is individually furnished and features an LCD TV with cable channels, along with free WiFi, an iPod dock, and a DVD player. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. A pillowtop bed and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. A coffee/tea maker, a pillow menu, and free local calls are also available. Housekeeping is available on request.
This business-friendly aparthotel offers free WiFi in public areas, concierge services, and express check-out. Added amenities include laundry facilities, a grocery store, and dry cleaning/laundry services. There's also the convenience of self parking.
Places within a 15-minute drive of this 4-star Cheltenham aparthotel include Ricketts Point Marine Sanctuary and Chadstone Shopping Mall.
12 Mar. 2024 by Nikki Marshall-Wadsworth, Business Owner
Dear Judy,Many thanks for selecting Quest Cheltenham as your 'home away from home' and for taking the time to review your experience at the property. It is truly a pleasure to have you stay with us - the team and I are thrilled to be able to assist you and are immensely proud you enjoy our fabulous location, cleanliness of our facilities and the customer service we pride ourselves upon.We delight in the opportunity to look after you again in future. Thank you again for taking the time to review your stay and giving us a perfect rating, Judy - the pleasure is all ours.Have a wonderful week. We look forward to seeing you again soon.
4 Mar. 2024 by Nikki Marshall-Wadsworth, Business Owner
Dear Allan,Thank you so much for your wonderful feedback and kind words. It was an absolute pleasure hosting you.The team is utterly delighted to hear you found the easy access to shopping, dining and transportation so convenient. Our location certainly provides an abundant of guest options. We are equally proud you found our facilities to be of 5 star standard and would recommend us highly to other travellers.Thank you again for taking the time to post such a glowing review of your experience, Allan. We set a really high standard for ourselves and are thrilled this translated in your interactions with us.The team and I hope your next stay is just around the corner and look forward to welcoming you back with open arms.Wishing you a lovely week and safe travels.Warm regards,
1 Mar. 2024 by Nikki Marshall-Wadsworth, Business Owner
Dear Briony,Thank you for taking the time to review our property rating us a near perfect 4/5! We are delighted you got to enjoy the fabulous location and facilities.If you are ever in the area again, we would love to look after you! Please reach out should you need anything at all.Have a wonderful weekend ahead and safe travels.
26 Feb. 2024 by Nikki Marshall-Wadsworth, Business Owner
Dear Glenn,I would like to thank you for taking the time to provide us with your feedback. Am thrilled you enjoyed our spacious and clean facilities and the customer service provided by the team.Commonly we are known for our dreamy Sealy mattresses, however we do offer the option of an additional mattress topper for extreme softness and comfortability. Please request this upon securing your next reservation; we look forward to the opportunity to welcome you back to Quest Cheltenham and have every confidence your next sleep will be a dreamy one.Have a lovely week Glenn.
22 Feb. 2024 by – Nikki Marshall-Wadsworth, Business Owner
Dear Alannah,Thank you for selecting Quest Cheltenham for your recent accommodation requirements and for taking the time to post a detailed review - giving us a perfect 5/5 rating! I have since passed on your feedback to the team who are so proud you enjoyed the exceptional customer service we pride ourselves upon, and found our rooms to be clean and tidy. We love that you found were able to utilise the 24 x 7 gymnasium located on our doorstep, and the plethora of local eateries with chargebacks in place. All in all we are absolutely delighted you enjoyed your stay and look forward to welcoming you back, Alannah!Thank you again for your kind words and suggestions.Have a wonderful remainder of the week and safe travels.
14 Feb. 2024 by Nikki Marshall-Wadsworth, Business Owner
Dear Martin,Many thanks selecting Quest Cheltenham as your 'home away from home' and for taking the time to review your experience at the property. Serena and the team were thrilled to be able to assist you and are immensely proud you enjoyed our spacious and clean apartments and the convenience of our incredible location. We delight in the opportunity to look after you again in future. Thank you again for taking the time to review your stay and giving us a perfect rating, Martin - the pleasure is all ours.Have a wonderful remainder of the week.We look forward to seeing you again soon!Warm regards,
30 Jan. 2024 by Nikki Marshall-Wadsworth, Business Owner
Many thanks for continuing to select Quest Cheltenham as your 'home away from home' and for taking the time to review your experience at the property. It is truly a pleasure to have you stay with us - the team and I are thrilled to be able to assist you and are immensely proud you enjoy our fabulous location, cleanliness of our facilities and the customer service we pride ourselves upon.We delight in the opportunity to look after you again in future. Thank you again for taking the time to review your stay and giving us a perfect rating, Vickie- the pleasure is all ours.Have a wonderful week. We look forward to seeing you again soon.
30 Jan. 2024 by Nikki Marshall-Wadsworth, Business Owner
Dear JamesThank you for taking the time to complete this survey, rating us 4/5, and for the feedback about your recent stay. We set a really high standard for ourselves with customer service and satisfaction of the upmost importance and are delighted you found this translated in your interactions with Quest Cheltenham.
30 Jan. 2024 by Nikki Marshall-Wadsworth, Business Owner
Dear Christophe,Thank you for returning to Quest Cheltenham for your recent accommodation requirements and for taking the time to review your experience at the property, rating us 4/5.The team are delighted you enjoyed our abundant location, close to amenities, shopping, rail, and dining, along with the high levels of customer service we pride ourselves upon.We would love the opportunity to look after you again in future.Thank you again for taking the time to review your stay and giving us a perfect rating, Alexey - the pleasure is all ours.Have a wonderful remainder of the week and safe travels.
30 Jan. 2024 by Nikki Marshall-Wadsworth, Business Owner
Dear Astrid, Many thanks for continuing to select Quest Cheltenham as your 'home away from home' and for taking the time to review your ongoing experience at the property. It is truly a pleasure to have you stay with us - the team and I are thrilled to be able to assist you and are immensely proud you enjoy our fabulous location, cleanliness of our facilities and the customer service we pride ourselves upon.We have a great team and will be sure to pass on your positive feedback.
Quest Cheltenham offers its guests a 24-hour health club, tour/ticket assistance, and concierge services. Event space at this aparthotel measures 183 square feet (17 square meters) and includes a conference center. WiFi is free in public spaces. The luxury Quest Cheltenham also features laundry facilities, dry cleaning/laundry services, and a convenience store. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property. This 4-star Melbourne aparthotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces)
Quest Cheltenham offers 52 accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include minibars and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 1 days prior to check-in.
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 1 days prior to check-in.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.