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4.5 out of 5

"Very friendly staff and clean amenities. Secure Car parking was a bonus. " More

By a verified traveller on Sat 20 Jun 2020

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Hotel Description

A luxury stay in Melbourne awaits you at Quest Cheltenham. You'll be 1.4 km (0.9 mi) from Victoria Golf Club and 3.1 km (1.9 mi) from Royal Melbourne Golf Club. Highlights at this property include a full-service spa, and in-room kitchens and free WiFi.

Each apartment is individually furnished and features an LCD TV with cable channels, along with an iPod dock, a DVD player, and a coffee/tea maker. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. A pillowtop bed and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. A pillow menu, a safe, and a hair dryer are also available.

A day of pampering at Endota Spa can include massages, body wraps, and aromatherapy. A conference center and a meeting room are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a health club, and laundry facilities. There's also the convenience of self parking.

Places within a 15-minute drive of this 4-star Cheltenham property include Brighton Beach and Luna Park.

Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$163* Per night/room 27 Oct. - 28 Oct.

Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

Executive Three Bedroom Apartment

Bed Count 4 Twin Beds Maximum Occupancy 7 Max

Quest Cheltenham ratings based on 186 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Cheltenham

Everyone (114) Couples (43) Business (1) Family (32)
5 out of 5
Very friendly staff and clean amenities. Secure Car parking was a bonus.

Posted by , from Ballarat on 20 Jun. 2020

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3 out of 5
location good for business in area - 2 BR units a little unusual with no windows that can open but with glass walls into main lounge with a blind - no airflow so needed to leave doors open. Shower floors very slippery need to coat floor or provide non slip mat

Posted by on 22 Mar. 2020

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5 out of 5

Posted by on 24 Feb. 2020

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Comment from Hotel Management

11 Mar. 2020 by Franchisee

Thankyou for your great review.

3 out of 5

Posted by on 6 Feb. 2020

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Comment from Hotel Management

11 Mar. 2020 by Franchisee

Thankyou for your review, we would love to know what prevented a 5/5 any feedback is appreciated.

3 out of 5

Posted by on 15 Jan. 2020

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Comment from Hotel Management

11 Mar. 2020 by Franchisee

Thankyou for your review

4 out of 5
Very good location close to Sandbelt golf courses and good eateries

Posted by on 4 Jan. 2020

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4 out of 5

Posted by on 29 Dec. 2019

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5 out of 5
It was modern,clean and close to everything. Staff were extremely helpful.

Posted by on 28 Dec. 2019

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5 out of 5
In excellent condition. Very friendly and helpful staff

Posted by on 11 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Quest Cheltenham

Thank you for taking the time to provide your fantastic review.

4 out of 5

Posted by on 27 Nov. 2019

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Comment from Hotel Management

3 Dec. 2019 by Quest Cheltenham

Dear Traveller. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Best regards, Quest Cheltenham Management Team

Property Features

Quest Cheltenham offers its guests a full-service spa and a health club. Public spaces have free WiFi. Event space at this apartment measures 183 square feet (17 square meters) and includes a conference center. The luxury Quest Cheltenham also features tour/ticket assistance, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Melbourne apartment is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 4 levels
  • 183 sq ft of conference space
  • 17 sq m of conference space
  • Built in 2011
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Beauty salon
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Tullamarine Airport (MEL) (44 km / 27.4 mi)
  • Metro station: Cheltenham Station (0.3 km / 0.2 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Quest Cheltenham offers 52 accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include minibars and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room kitchen
  • Pillowtop beds
  • Minibar
  • IPod dock
  • HD television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Pillow options
  • Bathtub or shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible

Spa Services

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40 per day.
  • Cribs (infant beds) are available for AUD 5.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve onsite parking. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 15.00 per day
  • Extended parking fee: AUD 15 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 5.0 per stay
  • Rollaway bed fee: AUD 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cheltenham Quest
  • Quest Apartment Cheltenham
  • Quest Cheltenham
  • Quest Cheltenham Apartment
  • Quest Cheltenham Apartment
  • Quest Cheltenham Cheltenham
  • Quest Cheltenham Apartment Cheltenham

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the apartment before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.