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4.0 out of 5

"Room was great, bed was comfortable. Would stay again. Outside was a mess. Gardens overgrown and everything outside was dirty. In-house food prices se ... " More

By a verified traveller on Mon 18 Jan 2021

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Hotel Description

At Quality Suites Point Cook Seasons 5 you'll be within a 5-minute walk of Point Cook Coastal Park and 1.5 km (0.9 mi) from Royal Australian Air Force Museum. Highlights at this hotel include a restaurant, an indoor swimming pool, and in-room kitchenettes.

All 38 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, patios, and coffee/tea makers. Kitchenettes come equipped with refrigerators and microwaves, and room service is also available. Nice touches to enhance your stay include free toiletries, while pillowtop beds and premium bedding invite a good night's rest. Additionally, free bottled water, safes, and hair dryers are available.

A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and mani/pedis. The fine-dining restaurant, Cinnamon Bay, is open for breakfast, brunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. 2153 square feet (200 square meters) of event facilities include a conference center, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a fitness center, and a snack bar/deli. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 8:00 AM and noon. There's also the convenience of free self parking.

Attractions within a 30-minute drive of this 4-star Point Cook hotel include Werribee Open Range Zoo and Altona Beach.

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$164* Per night/room 25 Feb. - 26 Feb.

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Quality Suites Point Cook Seasons 5 ratings based on 34 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Suites Point Cook Seasons 5

Everyone (24) Couples (6) Family (6)
4 out of 5
Room was great, bed was comfortable. Would stay again. Outside was a mess. Gardens overgrown and everything outside was dirty. In-house food prices seemed high, we did not try them, decided to go down the road where there were a few simple options.

Posted by on 18 Jan. 2021

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5 out of 5
Loved our stay, great service, we will definitely be back again

Posted by on 10 Jan. 2021

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Comment from Hotel Management

10 Jan. 2021 by Amanda

Thank you for your generous feedback! We look forward to seeing you again!

3 out of 5
possibly the best room i have ever stayed in but it ends there. got a phone call and text msg at 11.30pm after having been there 5 hours, asking what time we were arriving. gardens are over run with weeds, grass is short near main building but unkept and long near lodgings. very disappointing as advertised as a resort.

Posted by on 18 Mar. 2020

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Comment from Hotel Management

19 Mar. 2020 by Remi

We are sorry you did not have a great experience during your stay. Your feedback is important to us. We are working on improving our services for the future guests. Thank you for your feedback.

3 out of 5

Posted by on 24 Jan. 2020

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Comment from Hotel Management

6 Feb. 2020 by Amanda

Hi, Thank you for your feedback, we will use this information to enhance our guest experiences in the future. Thank you!

5 out of 5
Lovely quiet location, clean. Enjoyed our stay. Thanks!

Posted by on 19 Jan. 2020

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Comment from Hotel Management

19 Jan. 2020 by Amanda

Thank you for your feedback, it is much appreciated. Thanks.

5 out of 5
Rooms were clean, quiet and spacious. Sense of privacy.

Posted by on 26 Dec. 2019

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Comment from Hotel Management

26 Dec. 2019 by Saher

Thank you for your feedback! We look forward to seeing you again.

4 out of 5
Very relaxing setting. Quiet . Friendly staff. Restaurant meal ok but nothing to rave about

Posted by on 12 Dec. 2019

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Comment from Hotel Management

18 Dec. 2019 by Amanda

Thank you for your feedback - Much appreciated

5 out of 5

Posted by on 9 Dec. 2019

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Comment from Hotel Management

18 Dec. 2019 by Amanda

Thank you for your feedback!!

5 out of 5
Pleasing stay, clean and spacious! Only stayed one night & had a function to attend, so did not use the facilities! Looked a lovely spacious property! Great location for kids!

Posted by , from Melbourne on 24 Nov. 2019

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Comment from Hotel Management

24 Nov. 2019 by Amanda

Thank you for your feedback!

4 out of 5
Was clean and tidy. No issues. Staff were friendly and helpful.

Posted by on 14 Nov. 2019

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Comment from Hotel Management

19 Nov. 2019 by Amanda

Thank you for your feedback.

About the Quality Suites Point Cook Seasons 5

Location 454 Point Cook Road, Point Cook, VIC 3030

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Suites Point Cook Seasons 5 offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Quality Suites Point Cook Seasons 5. Free self parking is available. Smoking is allowed in designated areas at this 4-star Melbourne hotel.

  • 1 building
  • 1 floor
  • 38 guestrooms or units
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 2013
  • Dining venue
  • Bar or lounge
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Melbourne Airport (MEL) (39.5 km / 24.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Suites Point Cook Seasons 5 offers 38 accommodations with safes and complimentary bottled water. Rooms open to patios. Pillowtop beds feature premium bedding. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

  • In-room kitchenette
  • Private patio
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 8:00 AM to noon.

Cinnamon Bay - This fine-dining restaurant serves breakfast, brunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The general deposit is refunded at check-out if paid in cash, and within 7 days if paid by credit card. Refunds are subject to room inspection.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve sofa beds. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

  • No cots (infant beds) available
  • No lifts
  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property Registry Number – 4888892
  • Number of children who can stay for free – 3
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300.01

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5 and AUD 30 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • D'olive Receptions
  • Quality Suites Point Cook Seasons 5 Hotel
  • Quality Suites Seasons 5 Hotel
  • Quality Suites D'olive Receptions Hotel
  • Quality Suites D'olive Receptions Hotel Point Cook
  • Quality Suites D'olive Receptions Point Cook
  • D'Olive Quality Suites Hotel Point Cook
  • D'Olive Quality Suites Hotel
  • D'Olive Quality Suites Point Cook
  • Quality Suites Seasons 5
  • Quality Suites d'Olive Hotel Point Cook
  • Quality Suites d'Olive Hotel
  • Quality Suites d'Olive Point Cook
  • Quality Suites Point Cook Seasons 5 Hotel
  • Quality Suites Point Cook Seasons 5 Point Cook
  • Quality Suites Point Cook Seasons 5 Hotel Point Cook

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.