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4.6 out of 5

"Friendly service from font desk, sports bar and breakfast restaurant " More

By a verified traveller on Sun 16 Feb 2020

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Hotel Description

At Quality Hotel Taylors Lakes, you'll be connected to the convention center and 2.5 km (1.6 mi) from Watergardens Town Centre. Highlights at this luxury hotel include 2 restaurants, free self parking, and a bar/lounge.

All 58 rooms feature plasma TVs with cable channels, and you can enjoy free WiFi, iPod docks, and sitting areas. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Coffee/tea makers, hair dryers, and irons/ironing boards are also available.

JBJs Restaurant serves Modern European cuisine and is open for breakfast, brunch, lunch, and dinner. Business amenities include a conference center and a business center. Added amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. Buffet breakfast is available on weekends between 7:00 AM and 11:00 AM. There's also the convenience of free RV/bus/truck parking.

Sights within a 20-minute drive of this 4.5-star Taylors Lakes hotel include DFO Essendon and Sunshine Hospital.

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$131* Per night/room 13 Dec. - 14 Dec.

Deluxe Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive King Spa Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Hotel Taylors Lakes ratings based on 225 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quality Hotel Taylors Lakes

Everyone (119) Couples (72) Business (2) Family (36)
5 out of 5

Posted by on 15 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Maria

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your recent stay and we look forward to seeing you in the future.

5 out of 5

Posted by on 10 Mar. 2020

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Comment from Hotel Management

13 Mar. 2020 by Sarah

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

4 out of 5
Friendly service from font desk, sports bar and breakfast restaurant

Posted by on 16 Feb. 2020

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Comment from Hotel Management

6 Mar. 2020 by Sarah

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 28 Jan. 2020

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Comment from Hotel Management

28 Jan. 2020 by Maria

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

5 out of 5
Well appointed rooms, clean and spacious, great and amenities

Posted by on 16 Jan. 2020

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Comment from Hotel Management

25 Jan. 2020 by Sarah

Thanks for staying with us. We appreciate your feedback!

5 out of 5
This was a super comfy room, the bed pillows and all round surroundings was wonderful... highly recommend to others

Posted by on 15 Jan. 2020

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Comment from Hotel Management

25 Jan. 2020 by Sarah

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Really comfortable beds, windows on third floor wouldn't open so had to have split system running all night. Cleaning in bathroom wasn't very good.

Posted by on 2 Jan. 2020

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Comment from Hotel Management

14 Jan. 2020 by Sarah

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 26 Dec. 2019

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Comment from Hotel Management

30 Dec. 2019 by Sarah

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Quite impressed with the unexpected quality of the room. When I visit Sydney for business, the rooms are more expensive and somewhat spartan compared to this place. The friendly and happy lady on reception makes you feel welcome.

Posted by on 1 Dec. 2019

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Comment from Hotel Management

3 Dec. 2019 by SARAH

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Clean, quiet, and modern. This was conveniently located 20 mins from our appts. The staff were friendly. Will definitely use again.

Posted by on 12 Nov. 2019

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Comment from Hotel Management

14 Nov. 2019 by SARAH

Thanks for staying with us. We appreciate your feedback!

About the Quality Hotel Taylors Lakes

Location 7 Melton Highway, Taylors Lakes, VIC 3038

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have free WiFi. A fitness center, a terrace, and multilingual staff are also featured at the luxury Quality Hotel Taylors Lakes. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Melbourne hotel.

  • 58 guestrooms or units
  • 3 levels
  • 5 buildings
  • 2 dining venues
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers for purchase
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Tullamarine Airport (MEL) (16.1 km / 10 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Hotel Taylors Lakes offers 58 accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas and include desks. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. 32-inch plasma televisions come with cable channels. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekends from 7:00 AM and 11:00 AM.

JBJs Restaurant - This cocktail bar specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

Club Lounge - This restaurant specializes in Modern European cuisine and serves breakfast only.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. The check-in location differs from the property location. To check in, go to Use Intercom at front door entrance To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Please contact the property in advance to make airport transfer arrangements and receive additional safety instructions.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Use Intercom at front door entrance
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 30.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

  • No rollaway/extra beds available
  • One child stays free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 20 for adults and AUD 12 for children (approximately)
  • Crib (infant bed) fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Hotel Taylors Lakes
  • Quality Taylors Lakes
  • Quality Taylors Lakes
  • Quality Hotel Taylors Lakes Hotel
  • Quality Hotel Taylors Lakes Taylors Lakes
  • Quality Hotel Taylors Lakes Hotel Taylors Lakes

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.