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 Melbourne • 1 Room
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Mercure North Melbourne

3.5-star property
Corner Harker St And Flemington Rd, North Melbourne, VIC 1800 796 370
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3.8 out of 5
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See all 673 wotif Reviews

"We liked the location, the staff are friendly and excellent, the car parking great. The restaurant serves nice food. The main disappointment was the s ... " More

By a verified traveller on Sat 30 Jul 2022

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Hotel Description

Mercure North Melbourne puts you in the heart of Melbourne, within just a 10-minute stroll of Royal Children's Hospital and Royal Women's Hospital. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

The restaurant, Polo Restaurant and Bar, is open for breakfast, lunch, and dinner. 1378 square feet (128 square meters) of event facilities include a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas, a sauna, and laundry facilities. Each morning buffet breakfast is available. There's also self parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 3.5-star North Melbourne hotel include Royal Melbourne Hospital and Peter MacCallum Cancer Centre.

Standard Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$139* Per night/room 22 Aug. - 23 Aug.

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mercure North Melbourne ratings based on 673 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Mercure North Melbourne

Everyone (395) Couples (139) Business (4) Students (1) Family (120)
5 out of 5
great location.

Posted by on 8 Aug. 2022

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3 out of 5
We liked the location, the staff are friendly and excellent, the car parking great. The restaurant serves nice food. The main disappointment was the shower head and base. It has a cheap plastic water saving head that was terrible! It shot out hardly at all - you had to run around to get wet! The shower base although clean was badly worn chipped away and damaged and very slippery...even with small water flow! If the shower gets addressed, then this place is highly recommended.

Posted by on 30 Jul. 2022

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Comment from Hotel Management

1 Aug. 2022 by OPS

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

5 out of 5
Second time staying here, Staff , room ,meals , perfect. Great location to hospitals and reasonable price, will be back 👍

Posted by on 29 Jul. 2022

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Comment from Hotel Management

1 Aug. 2022 by OPS

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

3 out of 5
Breakfast was delicious, parking was very limited, easy access to trams, and city, unfortunately cleaning needed to be done better in bathroom.

Posted by on 25 Jul. 2022

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Comment from Hotel Management

1 Aug. 2022 by OPS

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

4 out of 5
Close to hospitals

Posted by on 9 Jul. 2022

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Comment from Hotel Management

1 Aug. 2022 by OPS

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

4 out of 5
Good value

Posted by on 19 Jun. 2022

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Comment from Hotel Management

26 Jun. 2022 by GM

Thank you for the review of our hotel, We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Anthony Caw General Manager

4 out of 5
Very well priced

Posted by on 16 Jun. 2022

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Comment from Hotel Management

26 Jun. 2022 by GM

Thank you for the review of our hotel, We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Anthony Caw General Manager

3 out of 5
All the staff were very friendly and lovely. Bed was hard and uncomfortable, shower water temperature was dangerous (going from cold to scalding hot without touching tap at all!), buffet breakfast had a good variety, although temperature wasn’t right (hot food was mostly cold)

Posted by on 13 Jun. 2022

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Comment from Hotel Management

26 Jun. 2022 by GM

Thank you for the review of our hotel, we will review all comments and hope to see you again very soon. Sincerely, Anthony Caw General Manager

2 out of 5
The first room I was put in had such noisy Airconditioning/heating I had to request another room. It was probably as noisy and rattly as a vacuum cleaner running (for comparison). The reception staff eventually changed me to a much quieter room, which was appreciated.

Posted by on 7 Jun. 2022

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Comment from Hotel Management

26 Jun. 2022 by GM

Thank you for the review of our hotel, We will review all comments, and hope to see you again very soon. Sincerely, Anthony Caw General Manager

3 out of 5
Older style hotel

Posted by on 4 Jun. 2022

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Comment from Hotel Management

26 Jun. 2022 by GM

Thank you for the review of our hotel, We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Anthony Caw General Manager

About the Mercure North Melbourne

Location Corner Harker St And Flemington Rd, North Melbourne, VIC 3051

Renovations + Closures

The following facilities are closed on Christmas Day and New Year's Day:

  • Dining venue

Property Features

Mercure North Melbourne offers its guests an outdoor pool and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 1378 square feet (128 square meters) and includes a conference center. The eco-friendly Mercure North Melbourne also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Melbourne hotel.

  • 1 building
  • 70 guestrooms or units
  • 2 levels
  • 1378 sq ft of conference space
  • 128 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Self parking (surcharge)

Transport

  • Train station: Southern Cross Station (3.6 km / 2.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure North Melbourne offers 70 accommodations with DVD players and minibars. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Separate bedroom
  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Polo Restaurant and Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards and JCB International.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Children stay free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free: Maximum age 12
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 22 for adults and AUD 11 for children (approximately)
  • Self parking fee: AUD 15.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.08 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Hotel North Melbourne
  • Mercure North Melbourne
  • North Melbourne Mercure
  • Melbourne Rydges North Hotel
  • Rydges North Hotel Melbourne
  • Rydges North Melbourne Hotel Melbourne
  • Mercure North Melbourne Hotel
  • Mercure North Melbourne Hotel
  • Mercure North Melbourne North Melbourne
  • Mercure North Melbourne Hotel North Melbourne

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.