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3.5 out of 5

"My new favourite hotel. The rooms are quite big and clean and pretty! Views are great. Service and staff are amazing! Easy access to the building, par ... " More

By a verified traveller on Sun 26 Jun 2022

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Hotel Description

A luxury stay in Melbourne awaits you at Melbourne Marriott Hotel Docklands. You'll find The District Docklands a few steps away and Marvel Stadium within a 15-minute stroll. Highlights at this hotel include 2 bars/lounges, a restaurant, and an outdoor swimming pool.

All 189 rooms feature Smart TVs with cable channels, and you can enjoy free WiFi, free bottled water, and safes. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include rainfall showerheads, bathrobes, and designer toiletries. TVs, Netflix, and hair dryers are also available.

The restaurant, All day dining restaurant, is open for breakfast, lunch, and dinner. Lobby Lounge is the hotel's own lobby lounge. Enjoy the gym, spa tub, sauna, and pool loungers. Added amenities include free WiFi in public areas and a coffee shop/cafe. Local cuisine breakfast is available daily between 6:30 AM and 11:00 AM. There's also the convenience of valet parking.

Places within a 30-minute walk of this 5-star Melbourne Central Business District hotel include Melbourne Convention and Exhibition Centre and Queen Victoria Market.

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$219* Per night/room 27 Jun. - 28 Jun.

Club Room, 2 Double Beds, Non Smoking (M Club Lounge)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Club Room, 1 King Bed, Non Smoking (M Club Lounge)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Melbourne Marriott Hotel Docklands ratings based on 15 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Melbourne Marriott Hotel Docklands

Everyone (3) Couples (9) Family (3)
5 out of 5
My new favourite hotel. The rooms are quite big and clean and pretty! Views are great. Service and staff are amazing! Easy access to the building, parking right across the road. Cannot believe how cheap the prices are for such an amazing hotel.

Posted by on 26 Jun. 2022

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5 out of 5
Good for two double beds.

Posted by on 13 Jun. 2022

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5 out of 5
Great customer service and hospitality

Posted by on 22 Apr. 2022

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3 out of 5
When I first entered my room I seen hair all over the floor - The staff are really nice the businesss club lounge was okay - but I won’t be running back for more. Not 5 star 👎

Posted by on 18 Mar. 2022

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2 out of 5
The scent all over the property was divine. So sanitise and Covid rules are on point. Everything else was a fail. Flies on the food intimidating staff I had to sit with my teenage kids to eat because they felt so uncomfortable around the staff.

Posted by on 4 Mar. 2022

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Comment from Hotel Management

5 Mar. 2022 by Justin, Rooms Division Manager

Dear Lakyn, Thank you very much for taking the time to share your feedback with our team. We were pleased to hear that you enjoyed our lovely aromas, but we were dismayed to read that you were not satisfied with other aspects of your stay. Providing the highest level of hospitality is our number one priority, and we were truly sorry to hear of your dining experience. Please rest assured that your comments have been addressed with our food and beverage leaders. We would welcome the opportunity to further discuss your visit, in hopes of understanding our shortcomings and recovering your opinion. Moreover, we genuinely hope to welcome you back for a visit that reflects our high standards in the future. Warm regards, Justin Louey Rooms Division Manager

2 out of 5
We found the front entrance a non event. The airconditiong seemed to be turned off in the corridor areas. The hotel had a strange smell everywhere we could not work out. The room was a interconnected one. We literally heard every sound of the couple next door having a sexual romp at midnight. (Lucky for them but offputting for us). There was a white dust on the floor when we walked in and for a premium room $530 it was small. Breakfast was nice but huge messy servings on plate. Sorry I don't usually complain about anything but I just wasn't happy with our stay at what I thought was going to be a truly beautiful hotel experience.

Posted by on 31 Jan. 2022

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Comment from Hotel Management

2 Feb. 2022 by Justin, Rooms Division Manager

Dear Chantal, Thank you very much for taking the time to share your experience with us. As a new hotel, we are continuously striving to improve our product, thus we are grateful for your detailed feedback. We were dismayed to read that we did not meet your expectations during your stay. Please know that your experience does not reflect our high standards, and rest assured that your feedback has been shared with our housekeeping and food and beverage leaders. I was especially sorry to hear of your poor sleep quality due to the noise from the adjacent room. Providing a comfortable and peaceful night's sleep is of the utmost importance to us, and our maintenance manager is investigating this noise pollution. The team and I genuinely hope to welcome you back for an improved experience in the future. We appreciate you choosing to stay with us, and thank you again for your feedback. Warm regards, Justin Louey Rooms Division Manager

3 out of 5

Posted by on 18 Jan. 2022

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5 out of 5
Great stay for our honeymoon, great value for money. Would defiantly stay again on anniversary years :)

Posted by on 10 Jan. 2022

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Comment from Hotel Management

21 Jan. 2022 by Justin, Rooms Division Manager

Dear Dani, Thank you for sharing your feedback with our team. Congratulations again on your nuptials - we were elated to host you for such a special occasion! The team and I were very happy to hear that you had an enjoyable visit with us. We are looking forward to welcoming you back for many anniversary celebrations in the future. Warm regards, Justin Louey Rooms Division Manager

3 out of 5

Posted by on 3 Jan. 2022

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4 out of 5
Be careful paying for parking through the Marriott, they get you to park in a public building and provide validation (it's not their own parking building). If I had paid the parking building directly it would have cost $36 but the Marriott charged me $60.

Posted by on 20 Dec. 2021

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Comment from Hotel Management

21 Jan. 2022 by Justin, Rooms Division Manager

Dear Samantha, Thank you for taking the time to share your feedback with us. We were disappointed to read that we did meet your expectations with our parking cost. The cost for self-parking at our property is $20 per night and the cost for valet parking is $60 per night. We hope that this provides a bit more clarification. We appreciate you choosing to stay with us, and hope for the opportunity to welcome you back again soon. Warm regards, Justin Louey Rooms Division Manger

About the Melbourne Marriott Hotel Docklands

Location 15 Waterfront Way, Docklands, VIC 3008

Property Features

As a guest of Melbourne Marriott Hotel Docklands, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. There are 4 meeting rooms available. The luxury Melbourne Marriott Hotel Docklands also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 5-star Melbourne hotel is smoke free.

  • 189 guestrooms or units
  • 19 levels
  • 2 bars or lounges
  • Dining venue
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Southern Cross Station (2.6 km / 1.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Melbourne Marriott Hotel Docklands offers 189 air-conditioned accommodations with minibars and safes. 32-inch Smart televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Netflix
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 6:30 AM to 11:00 AM.

All day dining restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Lobby Lounge - Onsite lobby lounge. Happy hour is offered. Open daily.

Rooftop Pool Bar - Onsite rooftop bar. Happy hour is offered. Open daily.

Cafe - This café serves breakfast, brunch, and lunch. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Electrostatic spray is used for disinfection
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 30 for adults, AUD 10 and AUD 20 for children (approximately)
  • Valet parking fee: AUD 60 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 80.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Melbourne Marriott Docklands
  • Melbourne Marriott Hotel Docklands Hotel
  • Melbourne Marriott Hotel Docklands Docklands
  • Melbourne Marriott Hotel Docklands Hotel Docklands

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.