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3.7 out of 5

"Everything was good except the reception, the guy that was working in the the reception was so unprofessional and so rude and the way he was talking t ... " More

By a verified traveller on Wed 27 May 2020

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Hotel Description

At Mantra Bell City you'll be 1.3 km (0.8 mi) from Preston Market and 3.6 km (2.2 mi) from Darebin International Sports Centre. Highlights at this hotel include 2 restaurants, and in-room kitchenettes and LCD TVs.

Living rooms, dining areas, and WiFi are featured in all 383 rooms. Kitchenettes come equipped with refrigerators and microwaves, and 24-hour room service is also available. Additionally, cable TV, coffee/tea makers, and safes are available.

The restaurant, JD's Diner & Bar, serves local cuisine and is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the fitness center and sauna. 5380 square feet (500 square meters) of event facilities include a conference center, and other business amenities include limo/town car service. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. There's also the convenience of self parking.

Places within a 15-minute drive of this 4.5-star Preston hotel include Northland Shopping Centre and Melbourne Museum.

One Bed Manhattan Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$146* Per night/room 8 Jul. - 9 Jul.

Executive Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bed Manhattan Studio

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

One Bed Manhattan Studio (Unserviced)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Twin Manhattan Studio

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Two Bed Manhattan Studio (Unserviced)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Mantra Bell City ratings based on 349 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mantra Bell City

Everyone (273) Business (5) Couples (28) Family (47)
3 out of 5
Everything was good except the reception, the guy that was working in the the reception was so unprofessional and so rude and the way he was talking to me made me feel like I'm not welcomed there. Anyways, it's a nice hotel but I don't think I'll book there again.

Posted by on 27 May 2020

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Comment from Hotel Management

10 Jun. 2020 by Avi Khera

First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I am sorry. If you give us a chance to earn back your trust I would be happy to make your reservation personally and see to it that you enjoy the experience that so many of our guests have grown so fond of. Sincerely, Avi Khera | Front Office Manager

5 out of 5

Posted by on 14 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by Avi

Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Avi Khera | Front Office Manager

4 out of 5
The amenities parking and restaurant along with good service

Posted by , from Mornington on 13 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by Avi

Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Avi Khera | Front Office Manager

5 out of 5
The room was lovely as was the view very happy with our stay

Posted by , from HAMILTON Vic Aust on 11 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by Avi

Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Avi Khera | Front Office Manager

1 out of 5
The place is so dirty. No pool which wasn’t advertised. The shower facilities terrible. I will never stay there again.

Posted by on 25 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Avi

Thank you very much for your honest review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. We will be implementing many of these upgrades to the property. I hope that I can convince you to change your mind about another visit to our property. If you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel! Sincerely, Avi Khera | Front Office Manager

4 out of 5

Posted by on 1 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Avi

Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Avi Khera | Front Office Manager

3 out of 5
Good value for money. Condition of rooms were dissapointing

Posted by on 14 Jan. 2020

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Comment from Hotel Management

23 Jan. 2020 by Dinesh

Dear Guest, Dear Guest, Thank you for your review. We appreciate your feedback. The hotel is soon undergoing refurbishment and will have fresher and modern rooms. Regards

5 out of 5
Great place to stay, very clean & has all amenities required

Posted by on 2 Jan. 2020

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Comment from Hotel Management

23 Jan. 2020 by Dinesh

Dear Guest Dear Guest, Thank you for your review. We appreciate your feedback. Regards

4 out of 5

Posted by on 6 Dec. 2019

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Comment from Hotel Management

11 Dec. 2019 by Avi

Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Avi Khera | Front Office Manager

1 out of 5

Posted by on 14 Nov. 2019

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Comment from Hotel Management

3 Dec. 2019 by Avi

First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I am sorry. If you give us a chance to earn back your trust I would be happy to make your reservation personally and see to it that you enjoy the experience that so many of our guests have grown so fond of. Sincerely, Avi Khera | Front Office Manager

Property Features

Mantra Bell City offers its guests a sauna and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A meeting room and limo/town car service are available. Event space at this hotel measures 5380 square feet (500 square meters) and includes a conference center. Tour/ticket assistance, barbecue grills, and multilingual staff are also featured at the business-friendly Mantra Bell City. Parking is available for a fee. This 4.5-star Melbourne hotel is smoke free.

  • 1 building
  • 383 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 5380 sq ft of conference space
  • 500 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of living rooms1
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Tullamarine Airport (MEL) (19.6 km / 12.2 mi)
  • Metro station: Bell Station (0.7 km / 0.4 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Mantra Bell City offers 383 accommodations with safes and coffee/tea makers. Accommodations offer separate living rooms and include desks. Accommodations at this 4.5-star hotel have kitchenettes with refrigerators, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. This Melbourne hotel provides wireless Internet access for a surcharge. LCD televisions come with premium cable channels.

  • In-room kitchenette
  • Dining room
  • Living room
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

JD's Diner & Bar - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Chill Restaurant & Bar - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Pantry Café - This café serves light fare only.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to lobby renovations, the main entrance is closed. Guests may access the property via the Hotham street entrance.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 400.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 10.00 per 24-hour period (rates may vary)
  • Self parking fee: AUD 16.00 per day (in/out privileges)
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rydges Bell City
  • Rydges Bell City Preston
  • Rydges Hotel Bell City
  • Rydges Hotel Bell City Preston
  • BreakFree Bell City Preston, Greater Melbourne
  • Sleep & Go Bell City Hotel Preston
  • Mantra Bell City Hotel Preston
  • Mantra Bell City Hotel
  • Mantra Bell City Preston
  • Mantra Bell City
  • Rydges Bell City Hotel And Residences
  • Bell City Hotel Residences
  • Bell City Preston
  • Mantra Bell City Preston, Greater Melbourne
  • Mantra Bell City Hotel
  • Mantra Bell City Preston
  • Mantra Bell City Hotel Preston

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.