"Everything was good except the reception, the guy that was working in the the reception was so unprofessional and so rude and the way he was talking t ... " More
Living rooms, dining areas, and WiFi are featured in all 383 rooms. Kitchenettes come equipped with refrigerators and microwaves, and 24-hour room service is also available. Additionally, cable TV, coffee/tea makers, and safes are available.
The restaurant, JD's Diner & Bar, serves local cuisine and is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the fitness center and sauna. 5380 square feet (500 square meters) of event facilities include a conference center, and other business amenities include limo/town car service. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. There's also the convenience of self parking.
Sights within a 20-minute drive of this 4.5-star Preston hotel include Northland Shopping Centre and Melbourne Museum.
10 Jun. 2020 by Avi Khera
First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I am sorry. If you give us a chance to earn back your trust I would be happy to make your reservation personally and see to it that you enjoy the experience that so many of our guests have grown so fond of. Sincerely, Avi Khera | Front Office Manager
17 Mar. 2020 by Avi
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Avi Khera | Front Office Manager
17 Mar. 2020 by Avi
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Avi Khera | Front Office Manager
17 Mar. 2020 by Avi
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Avi Khera | Front Office Manager
25 Feb. 2020 by Avi
Thank you very much for your honest review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. We will be implementing many of these upgrades to the property. I hope that I can convince you to change your mind about another visit to our property. If you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel! Sincerely, Avi Khera | Front Office Manager
18 Feb. 2020 by Avi
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Avi Khera | Front Office Manager
23 Jan. 2020 by Dinesh
Dear Guest, Dear Guest, Thank you for your review. We appreciate your feedback. The hotel is soon undergoing refurbishment and will have fresher and modern rooms. Regards
23 Jan. 2020 by Dinesh
Dear Guest Dear Guest, Thank you for your review. We appreciate your feedback. Regards
11 Dec. 2019 by Avi
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Avi Khera | Front Office Manager
3 Dec. 2019 by Avi
First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I am sorry. If you give us a chance to earn back your trust I would be happy to make your reservation personally and see to it that you enjoy the experience that so many of our guests have grown so fond of. Sincerely, Avi Khera | Front Office Manager
Mantra Bell City offers its guests a sauna and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A meeting room and limo/town car service are available. Event space at this hotel measures 5380 square feet (500 square meters) and includes a conference center. Tour/ticket assistance, barbecue grills, and multilingual staff are also featured at the business-friendly Mantra Bell City. Parking is available for a fee. This 4.5-star Melbourne hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge) , RV, bus, truck parking (surcharge)
Mantra Bell City offers 383 accommodations with safes and coffee/tea makers. Accommodations offer separate living rooms and include desks. Accommodations at this 4.5-star hotel have kitchenettes with refrigerators, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. This Melbourne hotel provides wireless Internet access for a surcharge. LCD televisions come with premium cable channels.
JD's Diner & Bar - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Chill Restaurant & Bar - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Pantry Café - This café serves light fare only.
Late night fare is available from 24-hour room service.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines. The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) sanitization guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.