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3.7 out of 5

"Comfortable stay, provided almost everything I needed for a brief stay, area of improvement could be in the provided hot drinks, some chamomile tea or ... " More

By a verified traveller on Sat 06 Nov 2021

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Hotel Description

At Mantra Bell City you'll be 1.3 km (0.8 mi) from Preston Market and 3.6 km (2.3 mi) from Northland Shopping Centre. Highlights at this hotel include in-room kitchenettes and LCD TVs.

Living rooms, dining areas, and WiFi are featured in all 383 soundproofed rooms. 24-hour room service is available and kitchenettes come with refrigerators, microwaves, and stovetops, so in-room dining is easy. Additionally, cable TV, coffee/tea makers, and safes are available.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and has concierge services. Additionally, you'll find laundry facilities, a 24-hour front desk, and a garden. There's also the convenience of self parking.

Sights within a 10-minute drive of this 4.5-star Preston hotel include Darebin International Sports Centre and Melbourne Museum.

One Bed Manhattan Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$164* Per night/room 11 Dec. - 12 Dec.

Two Bed Premium Manhattan (Weekly Housekeeping)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Executive Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

One Bed Premium Manhattan - Weekly Housekeeping

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Bed Premium Manhattan

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

One Bed Manhattan Studio (Weekly Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Mantra Bell City ratings based on 349 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mantra Bell City

Everyone (273) Business (5) Couples (29) Family (47)
5 out of 5
Comfortable stay, provided almost everything I needed for a brief stay, area of improvement could be in the provided hot drinks, some chamomile tea or hot chocolate to settle at night and some nicer coffee for the morning would have taken it to the next level.

Posted by on 6 Nov. 2021

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Comment from Hotel Management

9 Nov. 2021 by Dinesh

Hi David, Thank you for your feedback on your recent stay. We are pleased to hear that you had a comfortable stay. We do provide tea and coffee in the rooms but not all the type of teas which are available on request. We do hope to offer you with a better experience on your next visit. Regards Dinesh

5 out of 5
Modern and spotless accommodation with a very comfortable bed, great shower and attentive staff. Will be recommending Mantra Bell City to friends and associates. Thank you!

Posted by on 18 Apr. 2021

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Comment from Hotel Management

20 Apr. 2021 by Dinesh

Dear Guest, Thank you for your feedback on your recent stay and we certainly appreciate your recommendation to your friends. We look forward to having you stay with us again in the near future. Regards Dinesh

3 out of 5
Our tV wasn’t working The fridge smelt when you opened it Also we had two single beds joined as one very hard to sleep When they separated

Posted by on 17 Apr. 2021

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Comment from Hotel Management

20 Apr. 2021 by Dinesh

Dear Guest, Thank you for your feedback on your recent stay. Please advise your stay date so we can investigate further. Our staff is available all around the day to assist with the guest requests. Thanks

4 out of 5

Posted by on 8 Feb. 2021

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Comment from Hotel Management

6 Apr. 2021 by Dinesh

Dear Guest, Thank you for feedback and we look forward to having you with us again in the near future. Regards

3 out of 5
Everything was good except the reception, the guy that was working in the the reception was so unprofessional and so rude and the way he was talking to me made me feel like I'm not welcomed there. Anyways, it's a nice hotel but I don't think I'll book there again.

Posted by on 27 May 2020

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Comment from Hotel Management

10 Jun. 2020 by Avi Khera

First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I am sorry. If you give us a chance to earn back your trust I would be happy to make your reservation personally and see to it that you enjoy the experience that so many of our guests have grown so fond of. Sincerely, Avi Khera | Front Office Manager

5 out of 5

Posted by on 14 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by Avi

Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Avi Khera | Front Office Manager

4 out of 5
The amenities parking and restaurant along with good service

Posted by , from Mornington on 13 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by Avi

Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Avi Khera | Front Office Manager

5 out of 5
The room was lovely as was the view very happy with our stay

Posted by , from HAMILTON Vic Aust on 11 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by Avi

Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Avi Khera | Front Office Manager

1 out of 5
The place is so dirty. No pool which wasn’t advertised. The shower facilities terrible. I will never stay there again.

Posted by on 25 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Avi

Thank you very much for your honest review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. We will be implementing many of these upgrades to the property. I hope that I can convince you to change your mind about another visit to our property. If you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel! Sincerely, Avi Khera | Front Office Manager

4 out of 5

Posted by on 1 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Avi

Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Avi Khera | Front Office Manager

Property Features

Mantra Bell City offers its guests a fitness center, multilingual staff, and a garden. Public spaces have free WiFi. The business-friendly Mantra Bell City also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. This 4.5-star Melbourne hotel is smoke free.

  • 1 building
  • 383 guestrooms or units
  • 7 levels
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Beauty salon
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Metro station: Bell Station (0.7 km / 0.4 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Mantra Bell City offers 383 accommodations with safes and coffee/tea makers. Accommodations offer separate living rooms and include desks. Accommodations at this 4.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. This Melbourne hotel provides wireless Internet access for a surcharge. LCD televisions come with premium cable channels.

  • In-room kitchenette
  • Dining room
  • Living room
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)

Food & Drink

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 400.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 10.00 per 24-hour period (rates may vary)
  • Covered self parking fee: AUD 16.00 per day (in/out privileges)
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rydges Bell City
  • Rydges Bell City Preston
  • Rydges Hotel Bell City
  • Rydges Hotel Bell City Preston
  • BreakFree Bell City Preston, Greater Melbourne
  • Sleep & Go Bell City Hotel Preston
  • Mantra Bell City Hotel Preston
  • Mantra Bell City Hotel
  • Mantra Bell City Preston
  • Mantra Bell City
  • Rydges Bell City Hotel And Residences
  • Bell City Hotel Residences
  • Bell City Preston
  • Mantra Bell City Preston, Greater Melbourne
  • Mantra Bell City Hotel
  • Mantra Bell City Preston
  • Mantra Bell City Hotel Preston

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.