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3.7 out of 5

"Clean and comfortable. Staff were helpful. Appreciated the room upgrade. " More

By a verified traveller on Sat 21 Mar 2020

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Hotel Description

At Comfort Inn & Apartments Dandenong you'll be within a 20-minute stroll of Dandenong Market and Drum Theatre. Highlights at this aparthotel include a restaurant, free self parking, and a bar/lounge.

You can enjoy a TV with digital channels, and each apartment features free WiFi, a sitting area, and a DVD player. A refrigerator and room service make in-room dining convenient. Nice touches to enhance your stay include free toiletries and premium bedding. A coffee/tea maker, a safe, and a hair dryer are also available.

The restaurant, Princes Restaurant, is open for breakfast and dinner. Business travelers can take advantage of a conference center and a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available daily between 7 AM and 9:00 AM. There's also the convenience of free RV/bus/truck parking.

Within a 15-minute drive of this 3.5-star Dandenong aparthotel, attractions include Monash University and Monash Medical Centre Clayton.

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$82* Per night/room 13 Apr. - 14 Apr.

Executive Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Queen Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn & Apartments Dandenong ratings based on 386 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn & Apartments Dandenong

Everyone (214) Couples (104) Business (2) Family (52)
5 out of 5
Clean and comfortable. Staff were helpful. Appreciated the room upgrade.

Posted by on 21 Mar. 2020

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Comment from Hotel Management

22 Mar. 2020 by Ivy

Dear Guest, We are glad that you enjoyed the stay. It is always our pleasure to accommodate you. Hope to see you back soon.

5 out of 5
big room.rgod price. and helpful friendly staff......

Posted by on 21 Mar. 2020

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Comment from Hotel Management

22 Mar. 2020 by Ivy

Dear Guest, We are glad that you enjoyed the stay. It is always our pleasure to accommodate you. Hope to see you back soon.

2 out of 5
It was mouldy in the shower. Carpets smelled old. Smell of cigarette smoke wafted in to my room frequently. No water bottles provided. Only black tea and coffee in rooms. No herbal teas or hot chocolate.

Posted by , from Melbourne on 16 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by Ivy

Dear Guest, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. All our rooms are newly renovated and it is very rare to have the issues you listed above. However, I will ask the housekeeper supervisor to check your room thoroughly again and any maintenance works will be done accordingly. We do have a vending machine in the reception which you can have water bottles if needed. If you need any extra types of tea or hot chocolate, it is available in our restaurant and can be ordered and delivered to your room. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5 out of 5
Wonderful accommodation, very well located at a very reasonable rate

Posted by on 3 Mar. 2020

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Comment from Hotel Management

5 Mar. 2020 by Ivy

Dear Sir or Madam, We are glad that you enjoyed the stay. It is always our pleasure to accommodate you. Hope to see you back soon.

1 out of 5
I was refused my bond money back because of something so little and rediculous... After arguing with the receiption for 20 min and him not even taking my point of the argument into consideration.. I had to walk away

Posted by on 27 Feb. 2020

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Comment from Hotel Management

28 Feb. 2020 by Ivy

Dear Guest, We do have very strict policy of smoking in the room. We found you smoked in the room with photo evidence, that's why your bond is charged as an extra cleaning fee for the room since we are not able to sell the room for the next day. This is a very common policy for all hotels and thanks for your understanding. Warm Regards, Comfort Inn Team

3 out of 5
lack of maintenance and there was a funny smell coming from drain

Posted by , from Lakes Entrance on 22 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Ivy

Dear Gary, Thanks for your review. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We just went into your room and did an inspection. However, we could not find any things that need maintenance and there is no smell coming from the drain. Can you please kindly call us to let us know what exactly is the problem? We are always trying our best to improve our rooms. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Warm Regards,

4 out of 5
Ok you get what you pay for. Door lock hard to use. Clean, bed had a dip, but reasonable.

Posted by on 2 Feb. 2020

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Comment from Hotel Management

4 Feb. 2020 by Ivy

Dear Guest, We are glad that you enjoyed the stay. It is always our pleasure to accommodate you. Please do not hesitate to contact our 24 hours reception if you have any concern during your stay and we are more than happy to come and help you out. Hope to see you back soon.

1 out of 5
Food was disgusting, staff service was appalling, room wasn’t up to standards

Posted by on 24 Jan. 2020

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Comment from Hotel Management

24 Jan. 2020 by Ivy

Dear Kahil, It is our hotel policy that we need to have a bond from you if guest is not having a credit card. Our staff is just following our policy and the bond will be returned back to you upon check out. This is a very common procedure for all Australian hotels. We did not receive any complain from you of the food when you were in the restaurant on that day, if you have any concern of the food, we are always more than happy to cook another dish for you or cancel the order for you. You booked a standard room and we free upgraded you to our executive room which is newly renovated with brand new furniture. Please do not leave unfair feedback only because you are not happy with the bond at the very start. Please respect our worker and we are always trying our best to serve the guest.

5 out of 5
Got my room upgraded to a unit 2, the room was great it had everything we needed and the room was very clean

Posted by on 22 Dec. 2019

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Comment from Hotel Management

23 Dec. 2019 by Ivy

Dear Guest, We are glad that you enjoyed the stay. It is always our pleasure to accommodate you. Hope to see you back soon.

5 out of 5
VERY helpful and friendly staff. It is a shame that Dandenong does my heading in regards to reckless drivers.... Love you And We shall meet again soon-ish. Regards Happy feet

Posted by on 17 Dec. 2019

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Comment from Hotel Management

18 Dec. 2019 by Ivy

Dear Guest, We are glad that you enjoyed the stay. It is always our pleasure to accommodate you. Hope to see you back soon.

About the Comfort Inn & Apartments Dandenong

Location 124 - 126 Princes Highway, Dandenong, VIC 3175

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and a garden are also featured at the business-friendly Comfort Inn & Apartments Dandenong. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Dandenong aparthotel.

  • 46 guestrooms or units
  • 2 levels
  • 5 buildings
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (54.6 km / 33.9 mi)
  • Train station: Dandenong Station (1.8 km / 1.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Inn & Apartments Dandenong offers 46 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Digital television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

  • Sitting area
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • DVD player
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:00 AM.

Princes Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 25.0 per day.
  • Cribs (infant beds) are available for AUD 25.0 per stay.

Pet Policy

  • Pets and service animals are not allowed at Comfort Inn & Apartments Dandenong

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • No lifts
  • No pets or service animals allowed
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 15 for adults and AUD 15 for children (approximately)
  • Crib (infant bed) fee: AUD 25.0 per stay
  • Rollaway bed fee: AUD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Dandenong
  • Comfort Inn Hotel Dandenong
  • Dandenong Comfort Inn
  • Comfort Inn Dandenong Motel
  • Comfort Inn Dandenong Hotel
  • Comfort & Apartments Dandenong
  • Comfort Inn & Apartments Dandenong Dandenong
  • Comfort Inn & Apartments Dandenong Aparthotel
  • Comfort Inn & Apartments Dandenong Aparthotel Dandenong

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.