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4.3 out of 5

"Housekeeping was lacking. Didn’t make the bed properly and left empty tissue box in the bathroom. No fresh towels for day 2. No smoking sign on the fl ... " More

By a verified traveller on Wed 17 Apr 2024

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Hotel Description

At Quality Hotel Canterbury International you'll be 0.6 km (0.4 mi) from Forest Hill Chase Shopping Centre and 4 km (2.5 mi) from Morack Golf Course. Highlights at this Edwardian hotel include a restaurant, free self parking, and a bar/lounge.

This smoke-free hotel offers free WiFi in public areas, a fitness center, and concierge services. Other amenities include a conference center, a coffee shop/cafe, and laundry facilities. Each morning continental breakfast is served between 7:00 AM and 9:30 AM. There's also RV/bus/truck parking, along with the convenience of an area shuttle.

Sights within a 10-minute drive of this Forest Hill hotel include Box Hill Hospital and Monash University.

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$113* Per night/room 1 May - 2 May

Room, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Presidential Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Quality Hotel Canterbury International ratings based on 261 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Hotel Canterbury International

Everyone (136) Couples (78) Business (3) Family (39)
5 out of 5

Posted by on 21 Apr. 2024

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4 out of 5
Housekeeping was lacking. Didn’t make the bed properly and left empty tissue box in the bathroom. No fresh towels for day 2. No smoking sign on the floor under the table on arrival was still there after they “made up the room” on day 2. No fresh glasses or teaspoon to replace what I had used. Not what I expected from a hotel. Usual in an apartment. Otherwise the room was clean and the bed was very comfortable. The pillows are rocks.

Posted by on 17 Apr. 2024

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5 out of 5
We enjoyed our recent stay. The building was spacious and quiet, and the staff were professional and friendly.

Posted by on 27 Mar. 2024

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5 out of 5
Close to my family

Posted by on 4 Mar. 2024

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5 out of 5
SERVED MY PURPOSE PERFECTLY

Posted by on 28 Feb. 2024

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3 out of 5
Good price. Not friendly. Noisy. Clean. The only options for eating are off site.

Posted by on 23 Feb. 2024

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2 out of 5
Although marked as open, the pool was too dirty use and was run down. Decrepit white goods were dumped around the pool and the water was a thick unhealthy colour. The gym/exercise room did exist but was very run down; equipment broken and not working properly. The bed room itself was a bit better then the facilities. It had a clean and comfortable bed.

Posted by on 19 Feb. 2024

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4 out of 5
Comfortable bed.. clean room..

Posted by on 10 Feb. 2024

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5 out of 5
Very quiet in the rear rooms. 30 minute drive to the city. Very clean and comfortable room for 5 nights. Didn’t use any food or bar facilities at the hotel so cannot comment on that. Abundant food choices to dine in or take away within a 5 minute drive. Short 5 minute drive to direct transport to city if required.

Posted by on 28 Jan. 2024

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3 out of 5
This property was not how I remembered it, it needs some renovations and maintenance in the shower grout and in the room area. It was noisy not from the road - but from staff and other guests late into the night after 11pm and early in the morning before 6am

Posted by on 4 Dec. 2023

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About the Quality Hotel Canterbury International

Location 326-330 Canterbury Road, Forest Hill, VIC 3131

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness center, a terrace, and a garden are also featured at Quality Hotel Canterbury International. Self parking is free. This Edwardian Melbourne hotel is smoke free.

  • 71 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1998
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Hotel Canterbury International offers 71 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with digital channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Television
  • Digital channels
  • Refrigerator
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:30 AM.

Quality Hotel Canterbury International has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 45 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 12 for adults and AUD 8 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 45 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clarion Canterbury
  • Clarion Canterbury Forest Hill
  • Clarion Hotel Canterbury
  • Clarion Hotel Canterbury Forest Hill
  • Clarion On Canterbury
  • Canterbury International Hotel Forest Hill
  • Canterbury International Forest Hill
  • Canterbury International
  • Clarion Hotel On Canterbury
  • Quality Canterbury Forest Hill
  • Canterbury International Hotel
  • Quality Hotel Canterbury International Hotel
  • Quality Hotel Canterbury International Forest Hill
  • Quality Hotel Canterbury International Hotel Forest Hill

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.