At Caroline Serviced Apartments Brighton you'll be within a 15-minute walk of Brighton Beach and 3.4 km (2.1 mi) from Elwood Beach.
You can enjoy a Smart TV with digital channels, and each apartment features a washer/dryer, free WiFi, and a balcony. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include designer toiletries and premium bedding. An iPod dock, a dining area, and a sitting area are also available.
This business-friendly apartment building offers free WiFi in public areas, concierge services, and limo/town car service. Additionally, you'll find express check-out, dry cleaning/laundry services, and luggage storage. There's also the convenience of self parking.
Caroline Serviced Apartments Brighton ratings based on 305 Verified Reviews
Review Summary
4.6
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Caroline Serviced Apartments Brighton
Everyone (152)Couples (97)Business (3)Family (51)
4 out of 5
Staying at the CSA in Brighton is always a treat. The room and facilities are excellent, and the beds are always comfortable. The supplied tea and coffee are, unfortunately, a more depressing story. These mean and execrable beverage sachets and bags strive for (and achieve!) a new low in taste and value. They were single-handedly responsible for driving me from my otherwise pleasant room in search of anything to wash the awful taste from my mouth. Fixing the tea and coffee problem would make this a five-star experience.
Posted by Julian on 24 May 2022
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5 out of 5
Loved our stay. Was easy for us for our stay and close to all the main streets in Brighton
Posted by Claire Elyse on 1 Apr. 2022
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5 out of 5
Great location with an easy walk to nearby cafes and restaurants. Clean and modern, with very helpful staff.
Posted by Paul on 17 Mar. 2022
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5 out of 5
Great location close to restaurants and cafes, plus train station, very convenient
Posted by Graham on 5 Feb. 2022
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4 out of 5
great views and location. little bit noisy due to the train line close by. Rooms were clean and tidy. Close to shops and cafes
Posted by Senna on 21 Jan. 2022
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4 out of 5
Posted by paul on 9 Jan. 2022
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4 out of 5
At all times, on calls to change dates etc, reception staff were very helpful and easy to deal with. They were the deal breaker for me, front desk staff excellent!!!
Posted by Donna on 31 Dec. 2021
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1 out of 5
We arrived 10 minutes after the proposed check in time and checked in , got the keys and entered the apartment to discover its filthy , the level of mess and dirts inside it was breathtaking
We discovered the the room was not cleaned as the house keeping was running behind .
Likely the incompetent management of this place doing cost control by reducing the staff number to save few bucks and putting a massive load on few staff to do more than what they can do ! And the result was we checked in , in a filthy apartment in this current pandemic
There must be proper deep cleaning and disinfection to minimise COVID spread !
With this poor careless level of cleanliness and incompetent management We felt very unsafe to stay there , we had to cancel and got a refund and got our holiday ruined .
I feel sorry for anyone who would stay there and feel sorry for the overworking staff !
Posted by George on 31 Dec. 2021
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Comment from Hotel Management
30 Jan. 2022
by Sam
Dear George,
Thank you for taking the time to share your experience & I am terribly sorry you were allowed to check into a dirty apartment. There is no question, we were not having a good day & were behind schedule. Thankfully a very rare occurrence & in this instance, one exacerbated by ongoing events placing extreme strain on recruitment efforts. Challenges I would hope you would be aware of. We did not get it right this time & I cannot apologize enough. We are always grateful for an opportunity to fix any issues so I’m sorry you were not prepared to accept our apologies on the day nor the café vouchers while we got the apartment ready for you.
Kind regards
Sam
Sam Jillett
General Manager
4 out of 5
Comfortable and clean apartment well located near Brighton shopping centre.
As a guest of Caroline Serviced Apartments Brighton, you'll find tour/ticket assistance, concierge services, and dry cleaning/laundry services. WiFi is free in public spaces. The business-friendly Caroline Serviced Apartments Brighton also features limo service, express check-out, and an elevator. Parking is available for a fee. This 4.5-star Melbourne apartment is smoke free.
1 building
39 guestrooms or units
3 levels
Built in 2008
Dry cleaning
Express check-out
Storage area for luggage
Car service
Tour and ticket information
Concierge
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Kitchen
Separate dining area
Washer/dryer
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Metro station: Middle Brighton Station (0.2 km / 0.1 mi)
Parking: Self parking available for a surcharge
Room Amenities
Caroline Serviced Apartments Brighton offers 39 accommodations with iPod docking stations and washers/dryers. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Accommodations at this 4.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 43-inch Smart televisions come with digital channels. Additionally, rooms include complimentary bottled water and coffee/tea makers.
In-room kitchen
Washer and dryer
Private balcony
Dining room
Sitting area
IPod dock
Flat-screen television
Digital channels
Refrigerator
Microwave
Stove
Dishwasher
Coffee maker
Kitchenware
Luxury bedding
Cribs (free)
Massage in room (surcharge)
Hair dryer
Designer toiletries
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Wardrobe or closet
Hotel Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at 7:30 PM
Special check-in instructions:
The front desk is open during the following times:
Monday - Friday: 8 AM - 7:30 PM
Saturday - Saturday: 9 AM - 4 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property's front desk is open during the following times:
Monday - Friday: 8 AM - 7:30 PM
Saturday - Saturday: 9 AM - 4 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 40.0 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Towels are not exchanged during 1-2-night stays. Towels are exchanged once for 3-5 night stays and twice for 6-7 night stays. For 8-night minimum stays, 1 towel and 1 cleaning service are provided. Services are provided from Monday-Friday.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
No gap period between guests' stays
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self parking fee: AUD 10 per night
Rollaway bed fee: AUD 40.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Reservations are needed for massage services and spa treatments. For reservations, contact the apartment before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions
Caroline Serviced Apartments Brighton offers free cancellation on select room rates. Check out the cancellation policy for more info.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
