For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
At Caroline Serviced Apartments Brighton you'll be within a 15-minute walk of Brighton Beach and 4.3 km (2.7 mi) from Sandringham Beach. Highlights at this property include in-room kitchens, washers/dryers, and free WiFi.
You can enjoy an LED TV with cable channels, and each apartment features a balcony, an iPod dock, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include designer toiletries and premium bedding. A sitting area, a coffee/tea maker, and free bottled water are also available.
This business-friendly apartment building offers free WiFi in public areas, concierge services, and limo/town car service. Additionally, you'll find express check-out, dry cleaning/laundry services, and luggage storage. There's also the convenience of self parking.
Attractions within a 10-minute drive of this 4.5-star Brighton property include Palais Theatre and Fitzroy Street.
Caroline Serviced Apartments Brighton ratings based on 290 Verified Reviews
Review Summary
4.6
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Caroline Serviced Apartments Brighton
Everyone (144)Couples (95)Business (3)Family (49)
4 out of 5
Posted by a verified traveller on 2 May 2021
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4 out of 5
The main blind in the room would not go up needs replacing and our room was northern facing the rail line very noisy.
Posted by a verified traveller on 25 Apr. 2021
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5 out of 5
The third floor has a nice aspect and the suite was super clean and comfortable to.
Posted by a verified traveller on 22 Apr. 2021
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2 out of 5
Location was great position should take into account the afternoon blazing heat with appropriate curtains and air conditioners that work properly.
Posted by a verified traveller on 7 Apr. 2021
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5 out of 5
Clean, comfortable, good amenities, and good location
Posted by Rosalie, from Bendigo on 31 Jan. 2021
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Comment from Hotel Management
1 Feb. 2021
by Victoria
Thank you for providing your feedback. We are so pleased to hear you enjoyed your stay with us. We look forward to welcoming you back on a future stay in Brighton.
Kind Regards,
Victoria Walker
Assistant Manager
5 out of 5
Perfect location to all areas. Shops, train station etc.
Posted by a verified traveller on 31 Jan. 2021
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Comment from Hotel Management
1 Feb. 2021
by Victoria
Thank you for providing your feedback. We are so please to hear you enjoyed your stay with us. We look forward to welcoming you back on a future stay in Brighton.
Kind Regards,
Victoria Walker
Assistant Manager
5 out of 5
I just had an overnight stay but everything was spot on. Easy check in, secure parking, clean room, comfortable bed.
Posted by Michael, from Lysterfield on 3 Dec. 2020
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Comment from Hotel Management
8 Jan. 2021
by Victoria
Thank you Michael for taking the time to provide your feedback. We are very pleased to hear everything was to your liking. We look forward to welcoming again in the future.
Kind Regards,
CSA Team
4 out of 5
Posted by a verified traveller on 16 Jun. 2020
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Comment from Hotel Management
19 Jun. 2020
by Victoria
Thank you for taking the time to provide your feedback. We look forward to welcoming you back on a future stay with us.
Kind Regards,
Victoria Rolston
4 out of 5
It had foxtel. Didnt like it was a hotplate as food took a long time to cook and the bed was uncomfortable because it was two single beds put together
Posted by a verified traveller on 9 Apr. 2020
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Comment from Hotel Management
28 Apr. 2020
by Victoria Rolston
Thank you for taking the time to provide your feedback.
I am sorry to hear there were a couple of issues impacting your recent stay with us. Regarding the bed we have what are called 'king split beds' which are very common in a wide range of Hotels around the globe. These beds allow hotels the flexibility to accommodate both couples sharing a bed and guest's wanting separate beds in the same room. I understand they are not to everyone's liking. On request a topper can be provided for the bed to offer additional comfort if required.
We hope this does not deter you from staying with us in the future.
Kind Regards,
4 out of 5
The apartment (214) was well equipped and clean. The staff were friendly.
We enjoyed the location being so close to Church Street.
The location was also very quiet which was nice.
The Kitchen was big enough to cook for my family when they visited which was very important for us as many have serious food allergies.
I thought a little more care was required to ensure that supplies of consumables were adequate and replaced in a timely manner like toilet paper soap and washing powder etc we provided these for ourselves for most of our stay. In addition vacuuming of the floor was very intermittent. Cobwebs and dirt on the terrace furniture were cleaned by us. The external glass needed cleaning. We enjoyed our stay and were very comfortable.
Posted by Blaise, from Darwin NT on 18 Feb. 2020
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Comment from Hotel Management
25 Feb. 2020
by Victoria Rolston
Thank you Blaise for taking the time to provide your very valuable feedback. Receiving feedback is a very useful tool in assessing our performance against our guest's expectations. I am sorry to hear some of the service's (replenishment of amenities) was not up to our usual standards. We have given this feedback to the House keeping Manager and she has assured it will be rectified. We have been experiencing a lot of dirty rain lately due to the bush fires and smoke in parts of NSW and regional Victoria. As a result the balcony windows have been affected. WE have been doing our best to keep on top of this but thank you for bringing it to our attention. I hope this does not deter you for staying with us in the future.
Kind Regards,
CSA Team
As a guest of Caroline Serviced Apartments Brighton, you'll find tour/ticket assistance, concierge services, and dry cleaning/laundry services. WiFi is free in public spaces. The business-friendly Caroline Serviced Apartments Brighton also features limo service, express check-out, and an elevator. Parking is available for a fee. This 4.5-star Melbourne apartment is smoke free.
1 building
39 guestrooms or units
3 levels
Built in 2008
Dry cleaning
Express check-out
Storage area for luggage
Car service
Tour and ticket information
Concierge
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Kitchen
Separate dining area
Washer/dryer
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Airport: Melbourne Airport (MEL) (37.9 km / 23.5 mi)
Metro station: Middle Brighton Station (0.2 km / 0.1 mi)
Parking: Self parking available for a surcharge
Room Amenities
Caroline Serviced Apartments Brighton offers 39 accommodations with iPod docking stations and washers/dryers. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Accommodations at this 4.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 40-inch LED televisions come with cable channels. Additionally, rooms include complimentary bottled water and coffee/tea makers.
In-room kitchen
Washer and dryer
Private balcony
Dining room
Sitting area
IPod dock
LED television
Cable channels
Refrigerator
Microwave
Stove
Dishwasher
Coffee maker
Kitchenware
Luxury bedding
Cribs (free)
Massage in room (surcharge)
Hair dryer
Designer toiletries
Iron and ironing board
Desk
Climate control (air conditioning)
Hotel Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at 7:30 PM
Special check-in instructions:
The front desk is open during the following times:
Monday - Friday: 8 AM - 7:30 PM
Saturday - Saturday: 9 AM - 4 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property's front desk is open during the following times:
Monday - Friday: 8 AM - 7:30 PM
Saturday - Saturday: 9 AM - 4 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 40.0 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Towels are not exchanged during 1-2-night stays. Towels are exchanged once for 3-5 night stays and twice for 6-7 night stays. For 8-night minimum stays, 1 towel and 1 cleaning service are provided. Services are provided from Monday-Friday.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
No gap period between guests' stays
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self parking fee: AUD 10 per night
Rollaway bed fee: AUD 40.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Reservations are needed for massage services and spa treatments. For reservations, contact the apartment before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
