4.4 out of 5

"Great location- close to amazing restaurants and the city centre. Always greeted well by staff. " More

By a verified traveller on Mon 20 Aug 2018

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Hotel Description

A family-friendly stay in the heart of Carlton awaits you at Best Western Plus Travel Inn Hotel. Within just a 10-minute stroll, you'll find University of Melbourne and Royal Exhibition Building. Highlights at this hotel include a restaurant, a health club and a bar/lounge.

All 100 rooms feature LCD TVs with digital channels, and you can enjoy free WiFi, coffee/tea makers and safes. Fridges and room service make in-room dining convenient. Nice touches to enhance your stay include free toiletries and premium bedding. Additionally, hairdryers, phones and irons/ironing boards are available.

This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a conference centre, a kids' swimming pool and a 24-hour business centre. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also self parking, along with the convenience of an airport shuttle.

Sights within a 20-minute walk of this 3.5-star Carlton hotel include Princess Theatre and Melbourne Central.

Deluxe Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$113 per night

Two Bedroom Family Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Executive Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Queen Room with Spa

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Best Western Plus Travel Inn Hotel ratings based on 970 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Travel Inn Hotel

Everyone (513) Couples (328) Business (4) Family (120)
5 out of 5
Convenient, efficient and comfortable property for business travel in Melbourne. Efficient and friendly staff.

Posted by on 18 Jun. 2019

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3 out of 5
Great location. Rooms were very noisy you could hear next door on both sides and doors etc. fridge was also very noisy.

Posted by on 18 Jun. 2019

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5 out of 5

Posted by on 13 Jun. 2019

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3 out of 5

Posted by on 9 Jun. 2019

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3 out of 5
I boked a room with a double bed and a shower and paid extra for secure parking for two cars. The double bed was two singles pushed together, the shower was a bath and shower in one, not great for and older person to access. I reserved and paid extra for the security of parking at the hotel only to find the extremely tight carpark full upon arrival and was directed to the public carpark next door (At no extra charge) the heating in the room didn't work well leaving the room cold. The hotel is in need of a renovation to bring it up to a standard above 3 stars. Other than that the location is great and the staff are friendly and helpful.

Posted by , from Melbourne on 27 May 2019

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4 out of 5

Posted by on 25 May 2019

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3 out of 5

Posted by on 24 May 2019

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3 out of 5
Staff at front probably weren't as friendly at welcoming as reception should be. I wouldn't say its 4.5 stars although the place has been renovated. Car park is terrible the lift is tiny and very slow

Posted by on 21 May 2019

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Comment from Hotel Management

22 May 2019 by Lynne

Thank you for staying with us. We regret to hear your comments although we take your feedback on board.

5 out of 5
Close to everything shopping food drinkS Big beds , clean , comfortable pillows good stay

Posted by on 19 May 2019

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Comment from Hotel Management

20 May 2019 by Lynne

Thank you for staying with us. We are pleased that you enjoyed your stay and look forward to seeing you again soon.

5 out of 5

Posted by on 18 May 2019

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Comment from Hotel Management

19 May 2019 by Lynne

Thank you for staying with us. We are pleased that you enjoyed your stay and look forward to seeing you again soon.

About the Best Western Plus Travel Inn Hotel

Location Cnr Grattan and Drummond Streets, Carlton, VIC 3053

Property Features

Best Western Plus Travel Inn Hotel offers its guests a health club and a kid's pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 800 square feet (74 square metres) and includes conference centres. The family-friendly Best Western Plus Travel Inn Hotel also features tour or ticket assistance, a garden, and a picnic area. A round-trip airport shuttle (available on request) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star Carlton hotel.

  • 1 building
  • 100 guestrooms or units
  • 3 levels
  • 800 sq ft of conference space
  • 74 sq. m of conference space
  • Built in 1970
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (22 km / 13.6 mi)
  • Train station: Flinders Street Station (2.3 km / 1.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Travel Inn Hotel offers 100 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 80-cm LCD televisions come with digital channels. Bathrooms include complimentary toiletries and a hairdryer. This Carlton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Best Western Plus Travel Inn Hotel has a restaurant serving breakfast and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request from 9 AM to 5 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 9 AM to 5 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 35.0 per stay.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 17.00 and AUD 25.00 per person (approximately)
  • Airport shuttle fee: AUD 22 per person (one-way)
  • Self-parking fee: AUD 20.00 per night (in/out privileges)
  • Early check-in fee: AUD 35 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Rollaway bed fee: AUD 35.0 per stay
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Travel Inn Hotel Carlton
  • Best Western Plus Travel Inn Hotel
  • Best Western Plus Travel Carlton
  • Best Western Plus Travel

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Best Western Plus Travel Inn Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.