"I was disappointed that I booked a twin room only to be told that it hadn't been cleaned. I had to share a bed with my 19 year old daughter. " More
The restaurant, Roadhouse Bar & Grill, serves local cuisine and is open for breakfast. Roadhouse Bar is the hotel's own bar. 2583 square feet (240 square meters) of event facilities include conference space, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free self parking.
With a stay at this 4.5-star Eumemmerring hotel, you'll be 15 km (9.3 mi) from Monash University and 16.3 km (10.1 mi) from Dandenong Ranges.
18 Jun. 2022 by Atura Dandenong Management
Good Morning Danielle, Thank you for taking the time to leave a review on your stay. Without your input we cannot strive to continuously improve and provide adequate training for our team. We do sincerely apologise for the inconvenience caused this time around. We look forward to welcoming you again to experience the service we are renowned for. Thank you, Atura Dandenong
21 Apr. 2022 by Atura Dandenong Management
Good morning Debora, Thank you taking the time to review your stay with us. I am so sorry that there was a confusion with the entertainment offering available in the room. I will be sure to address that issue with IT and get is resolved as soon as possible. Thank you again for taking the time to let us know. We look forward to seeing you again in the future. Kind Regards,
23 Dec. 2021 by Atura Dandenong Management
Good afternoon Kenneth, Thank you for reviewing your stay with us here at Atura. It is always pleasing to see a 5/5 review, I will be sure to share your feedback with the team. Thank you again for your review and we look forward to seeing you again. Thank you, Atura Dandenong Team
24 Nov. 2021 by Thomas
Good morning Elizabeth, Thank you for taking the time to review your stay with us here at Atura. It is so good to hear you enjoyed the Hotel's great location, rooms and breakfast options. I will be sure to share your comments with the team. If there was anything we could have done to make your stay a '5 out of 5' please let us know. Thank you again for you review and we hope to see you again soon. Kind Regards, Thomas | Front Office Manager
4 Jul. 2021 by Atura Dandenong Management
Thank you for your fabulous review. We are delighted you had a great stay. We look forward to welcoming you back soon.
20 Jun. 2021 by Atura Dandenong Management
Thank you for your kind review. We are glad that you were comfortable during your stay with us. We hope that all power is restored to you property and things have gone back to normal.
9 May 2021 by Atura Dandenong Management
Thank you for your kind review. We look forward to welcoming you back to Atura Dandenong soon.
27 Apr. 2021 by Atura Dandenong Management
Thank you for your lovely review. We are happy to hear you had a memorable stay and that you found our staff friendly and helpful. We look forward to welcoming you back soon.
27 Apr. 2021 by Atura Dandenong Management
Thank you for your review of our hotel. It is disappointing to read that you did not have a pleasant stay. We would like to clarify that our car parks are well lit at night. Secondly, we would also like to clarify that the security room bond of $200 is clearly stated in the "Important information" section on the hotel page listed in wotif.com. Lastly, our normal hassle free check out process is to email you the invoice after the room is checked. However, you had insisted on the staff check your room immediately while you waited so that you could receive your refund immediately. We obliged your request and inspected your room quickly. Once again, we are sorry that you did not enjoy your stay and we hope to ensure your next stay will be more memorable. Thank you for your custom and we look forward to welcoming you back to Atura in the near future.
27 Apr. 2021 by Atura Dandenong Management
Thank you for your kind rating. We look forward to welcoming you back to Atura Dandenong soon.
The following facilities are closed seasonally each year. They will be closed from December 24 to January 05:
The following facilities are closed on Christmas Eve and Christmas Day:
There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite business center. WiFi is free in public spaces. Event space at this hotel measures 2583 square feet (240 square meters) and includes conference space. The business-friendly Atura Dandenong also features a garden, a picnic area, and complimentary newspapers in the lobby. Self parking is free. This 4.5-star Melbourne hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking
Atura Dandenong offers 128 air-conditioned accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Roadhouse Bar & Grill - This restaurant specializes in local cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Brownstone Brewery - This brasserie specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Roadhouse Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. For more details, please contact the property using the information on the booking confirmation.
During Easter, the restaurant and bar close for lunch and dinner.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and through room service. At check-in, guests must provide a record of full COVID-19 vaccination. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.