"Stay was okay but they ended up over charging me for room service my bill came to about 60 roughly they roughly charged me 129 and also charged me $20 ... " More
The restaurant, Roadhouse Bar & Grill, serves local cuisine and is open for breakfast. Roadhouse Bar is the hotel's own bar. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. There's also the convenience of free self parking.
With a stay at this 4.5-star Eumemmerring hotel, you'll be 15 km (9.3 mi) from Monash University and 22 km (13.6 mi) from Chadstone Shopping Mall.
23 Feb. 2024 by Hotel Management
Hi JamesThank you for sharing your thoughts on your recent stay with us. We deeply regret that your experience did not meet your expectations and that you found the facility impersonal with our auto check-in system and staff demeanor. Providing a welcoming and personalized experience is crucial to us, and we apologize for falling short in this aspect.Regarding the dining options, we appreciate you pointing out the discrepancy in our listing. While we do have two dining establishments, Road House Restaurant for breakfast and Brownstone Microbrewery for dinner (open Monday to Saturday from 3 pm to 9 pm), we understand your disappointment with the limited menu offerings. Additionally, we are grateful for your clarification that on Sundays, room service and food can be ordered from the Roadhouse Bar. We acknowledge your feedback on the menu variety and will use it constructively to improve our offerings.Your feedback is invaluable to us as we continuously strive to enhance our guest experience. We hope for the opportunity to welcome you back in the future and provide you with a more satisfying stay that reflects the high standards we aim to uphold.
20 Nov. 2023 by Bruce - Atura Dandenong Management
Hi Juliana, Thank you for leaving us a perfect review. I am so glad you had a lovely stay with us and our hotel was convenient for you. We cant wait to welcome you back when you next decide to visit us. Until then all the best
22 Oct. 2023 by Atura Dandenong Management
Thank you for your kind words about our exceptional front of house team. We're delighted you found them great and helpful. We look forward to welcoming you back.
7 Nov. 2023 by Bruce - Atura Dandenong Management
Hi Terry, Thanks for leaving us a 5/5 review. We look forward to welcoming you back when you next decide to visit.
19 Sep. 2023 by Atura Dandenong Management
Hi Melinda. Thank you for taking the time to post your feedback we do greatly appreciate it. I will definitely pass this onto the relevant teams. We look forward to welcoming you back when you next decide to stay with us.
3 Sep. 2023 by Atura Dandenong Management
Hi Samantha, Thank you for taking the time to leave us a 5/5 review. We are so great-full. We cant wait to welcome you back when you next choose to stay with us
29 Aug. 2023 by Atura Dandenong Management
Hi Rachael, Thank you for taking the time to post your feedback. We greatly appreciate it. We are so glad you enjoy your time with us at Atura Dandenong. We look forward to welcoming you back when you next decide to visit us. Regards Atura
The following facilities are closed seasonally each year. They will be closed from December 24 to January 05:
The following facilities are closed on Christmas Eve and Christmas Day:
There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A business center and 7 meeting rooms are available. WiFi is free in public spaces. Event space at this hotel measures 2583 square feet (240 square meters) and includes conference space. A vending machine, an arcade/game room, and a garden are also featured at Atura Dandenong. Self parking is free. This 4.5-star Melbourne hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking
Atura Dandenong offers 128 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM.
Roadhouse Bar & Grill - This restaurant specializes in local cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Brownstone Brewery - This brasserie specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Roadhouse Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. For more details, please contact the property using the information on the booking confirmation.
During Easter, the restaurant and bar close for lunch and dinner.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.