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4.4 out of 5

"Property is in a Great location. Spacious rooms. Quiet " More

By a verified traveller on Wed 08 Jan 2020

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Hotel Description

Amity Apartment Hotels places you steps from Toorak Road and within a 10-minute stroll of Church Street. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is soundproofed and features an LCD TV with digital channels, along with a sitting area, a DVD player, and in-room childcare. In-room dining is easy with a kitchen that comes equipped with a microwave and a stovetop. A coffee/tea maker, in-room massages, and a safe are also available. Limited housekeeping is available.

Enjoy the fitness center and pool loungers. Additionally, you'll find free WiFi in public areas, a conference center, and a snack bar/deli. Continental breakfast is available daily between 6:30 AM and 9:30 AM. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 30-minute walk of this 4.5-star South Yarra aparthotel include Royal Botanic Gardens and St Kilda Road.

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$136* Per night/room 25 Apr. - 26 Apr.

Two Bedroom Two Bathroom Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

Three Bedroom Interconnecting Apartment

Bed Count 1 King Bed Maximum Occupancy 7 Max

Two Bedroom One Bathroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premium Two Bedroom Two Bathroom Interconnecting Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Amity Apartment Hotels ratings based on 231 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Amity Apartment Hotels

Everyone (148) Couples (36) Business (3) Family (41)
5 out of 5

Posted by on 3 Mar. 2020

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Comment from Hotel Management

4 Mar. 2020 by The Manager

Thank you for choosing to stay with Amity Apartment Hotels. We look forward to welcoming you back when you are next in melbourne.

4 out of 5
Property is in a Great location. Spacious rooms. Quiet

Posted by , from NA on 8 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by Amity

Thank you for choosing Amity South Yarra. It's great that you found the apartment to be spacious and quiet and in a great part of South Yarra. We look forward to seeing you again.

4 out of 5
Great location. Friendly staff. Good overall condition. Modern. Hot water wasn’t very hot though.

Posted by on 12 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by The Manager

Thank you for taking the time in reveiwing our property on your recent stay, we are glad to hear that you enjoyed your stay. We look forward to welcoming you back when you are next in Melbourne.

4 out of 5

Posted by on 11 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by The Manager

Thank you for choosing to stay with Amity Apartmetn Hotels

4 out of 5

Posted by on 27 Nov. 2019

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Comment from Hotel Management

28 Nov. 2019 by The Manager

Thank you for choosing to stay with Amity Apartmetn Hotels. We look forward to welcoming you back when you are next in Melbourne.

1 out of 5
Bedroom had a window into the living room???? ( which didn’t open) Stuffy and had no ventilation or air conditioner. Noisy, noisy property! No bench space in kitchen. Car park costs additional. $300 bond needs to be left at commencement of visit. Do not book through reception. They’ll rip you off and lie about availablity.

Posted by on 5 Sep. 2019

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Comment from Hotel Management

5 Sep. 2019 by The Manager

Thank you for taking the time in reviewing our property on your recent stay. It is disappointing to hear that you found your apartment stuffy and noisy. Amity Apartment Hotels takes all its feedback very seriously, and whilst the property has no control over the current construction we have passed your feedback onto the Stonington City Council. Amity Apartment Hotels provides every guest a pre-arrival letter that is sent to them via the booking portal used; this clearly articulates the condition of entry. All apartments are air-conditioned and 97% of apartments have balconies.

1 out of 5
The location is great but so very noisy! The railway is behind and in front there are construction works 6 days a week and the sports ovals across the road are also noisy and used til late. Expect NO sleep. Lisa, at reception, is rude, unhelpful and obnoxious! The cleaners steal and do a very average job of cleaning. The seem like they can’t be bothered and entered even after I requested that they don’t. There were horrible little flies in my room, internet was useless and slow and the car park is expensive. There was no Foxtel and the gym is pitiful. The company does not look after its guests. Just money hungry. Stay somewhere else!

Posted by , from Melbourne on 5 Sep. 2019

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Comment from Hotel Management

6 Sep. 2019 by The Manager

Dear Kate, Thank you for taking the time in reviewing our property on your recent stay. It is disappointing to hear that you found the location noisy. Amity Apartment Hotels takes all its feedback very seriously, and whilst the property has no control over the current construction or railway line we have passed your feedback onto the Stonington City Council. Please accept our sincerest apology if you found reception rude or unhelpful, it is however alarming to read that our house keeping team have allegedly stolen something from you and this was not reported to management, please contact us as we will need to involve the authorities if this is the case. Amity Apartment Hotels provides every guest the option of parking in our secure undercover parking at an additional cost, it is up to the guest to decide if they would like to pay the additional cost to use the car park, the property provides free use of the gym, and Wi-Fi, 1GB per 24 hours, and upgrade Wi-Fi packages are available. Guests have a large range of accommodation options in South Yarra. Amity Apartment Hotels has a long history of providing competitively priced accommodation in this area. Thank you for taking the time in providing your feedback.

5 out of 5

Posted by on 4 Sep. 2019

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Comment from Hotel Management

6 Sep. 2019 by The Manager

Thank you for you review we look forward to welcoming you back when your are next in Melbourne.

4 out of 5
Good place. Washing machine faulty. Lovely staff and good location

Posted by on 28 Aug. 2019

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Comment from Hotel Management

6 Sep. 2019 by The Manager

Thank you for taking the time in reviewing our property on your recent stay. It is great to hear that you found the staff lovely and the property in a good location. We look forward to welcoming you back when you are next in Melbourne.

5 out of 5
Great location. Staff very friendly and welcoming. Very clean. Spacious apartments.

Posted by on 13 Aug. 2019

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Comment from Hotel Management

14 Aug. 2019 by The Manager

thank you for taking the time in revewing our property on your recent stay. It is great to hear that you enjoyed your stay and found the apartment clean and spacious, the property in a good location with friendly staff. We look forward to welcoming you back when you are next in Melbourne.

Property Features

There's a snack bar/deli on site. WiFi is free in public spaces. Amity Apartment Hotels offers its guests an outdoor pool and a fitness center. Event space at this aparthotel measures 538 square feet (50 square meters) and includes a conference center. An airport shuttle during limited hours is available for a fee. A terrace, tour/ticket assistance, and multilingual staff are also featured at Amity Apartment Hotels. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 53 guestrooms or units
  • 6 levels
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Built in 2007
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Snack bar/deli
  • In-room childcare (surcharge)
  • Washer/dryer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Melbourne Airport (MEL) (30.9 km / 19.2 mi)
  • Train station: Flinders Street Station (4.2 km / 2.6 mi)
  • Metro station: South Yarra Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Amity Apartment Hotels offers 53 accommodations with washers/dryers and DVD players. These individually decorated accommodations have separate sitting areas. Accommodations at this 4.5-star aparthotel have kitchens with stovetops, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. 32-inch LCD televisions come with digital channels. Business-friendly amenities include safes and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on weekdays only and in-room massages can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Sitting area
  • LCD television
  • Digital channels
  • DVD player
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (weekdays only)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Unique decor
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 4:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 4:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 4:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Parking height restrictions apply
  • Events/parties not allowed
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 300.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 12 per person (approximately)
  • Airport shuttle fee: AUD 27 per person (one-way)
  • Airport shuttle fee per child: AUD 12 (one-way)
  • Self parking fee: AUD 30 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest South Yarra SXY
  • Quest SXY
  • Quest SXY Apartment
  • Quest SXY Apartment South Yarra
  • Quest SXY South Yarra
  • SXY Quest
  • SXY Quest South Yarra
  • SXY South Yarra
  • Quest Sxy South Yarra Hotel Melbourne
  • Amity Hotels South Yarra
  • Amity South Yarra Apartments
  • Amity Apartment Hotels Aparthotel
  • Amity South Yarra
  • Amity Apartment Hotels South Yarra
  • Amity Apartment Hotels Aparthotel South Yarra

You should know

  • Amity Apartment Hotels offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.