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InterContinental Sanctuary Cove Resort, an IHG Hotel

5.0 star property
Family-friendly Gold Coast hotel in Hope Island with 2 restaurants

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Photo gallery for InterContinental Sanctuary Cove Resort, an IHG Hotel

Exterior
View from room
Minibar, in-room safe, desk, laptop workspace
2 restaurants, breakfast, lunch, dinner served; international cuisine
Reception
Reviews
9.0

Wonderful

Popular amenities

  • Hot tubHot tubHot tub
  • Pool
  • Breakfast available
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Manor Circle, Hope Island, QLD, 4212
  • Popular LocationSanctuary Cove Marina6 min walk
  • Popular LocationWarner Bros. Movie World10 min drive
  • Popular LocationDreamworld11 min drive
  • AirportGold Coast, QLD (OOL-Coolangatta)47 min drive

Room options

Classic Room, 2 Double Beds, Garden View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Private bathroom
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Single Bed (Federation)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 178 sq m
  • Sleeps 3
  • 1 Single Bed

Suite, 1 Single Bed (Manor)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 232 sq m
  • Sleeps 3
  • 1 Single Bed

Suite, 1 Single Bed, Marina View (Homestead)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 67 sq m
  • Marina view
  • Sleeps 4
  • 1 Single Bed

Classic Room, 2 Double Beds, Marina View (Lounge Access)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Private bathroom
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 2 Double Beds, Marina View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Private bathroom
Hairdryer
  • 39 sq m
  • Marina view
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed, Marina View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Private bathroom
Hairdryer
  • 39 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking (Queenslander)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 66 sq m
  • Sleeps 4
  • 1 Queen Bed

Classic Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Private bathroom
Hairdryer
  • 39 sq m
  • Sleeps 3
  • 1 Single Bed

Club Suite, 1 Queen Bed, Non Smoking (Lounge Access)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 66 sq m
  • Marina view
  • Sleeps 4
  • 1 Queen Bed

Classic Room, 2 Double Beds, Lagoon View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Private bathroom
Hairdryer
  • 39 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Single Bed, Garden View (Homestead)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 67 sq m
  • Sleeps 4
  • 1 Single Bed

Classic Room, 1 King Bed, Lagoon View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Private bathroom
Hairdryer
  • 39 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Garden View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Private bathroom
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Private bathroom
Hairdryer
  • 39 sq m
  • Water view
  • Sleeps 3
  • 1 Single Bed

Classic Room, 1 King Bed, Marina View (Lounge Access)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Private bathroom
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Gold Coast

A luxury stay in Gold Coast awaits you at InterContinental Sanctuary Cove Resort, an IHG Hotel. Within a 20-minute stroll, you'll find Sanctuary Cove Marina and Sanctuary Cove Golf and Country Club. Highlights at this beachfront hotel include 2 restaurants, 2 outdoor swimming pools and a marina. .The restaurant, The Fireplace, serves international cuisine and is open for dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Spend the day at the beach and enjoy the 5 outdoor tennis courts, gym and kids' club. Business travelers can take advantage of meeting rooms, a conference centre, and a 24-hour business centre. Other amenities include free WiFi in public areas, 1 hot tub and a seasonal outdoor swimming pool. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this Hope Island hotel include Warner Bros. Movie World and Dreamworld.

What's nearby

  • Sanctuary Cove Marina - 6 min walk
  • Sanctuary Cove Golf and Country Club - 18 min walk
  • Warner Bros. Movie World - 10 min drive
  • Dreamworld - 11 min drive
  • Wet'n'Wild Gold Coast - 11 min drive

Getting around

  • Helensvale Station - 16 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 47 min drive

Restaurants

  • Coomera Waters Tavern - 17 min drive
  • George's Paragon Seafood Restaurant - 9 min walk
  • Boardwalk Tavern - 3 min drive
  • House of Siam Thai Restaurant - 3 min drive
  • Hope Island Blue Water Grill - 3 min drive

About this property

InterContinental Sanctuary Cove Resort, an IHG Hotel

Family-friendly Gold Coast hotel in Hope Island with 2 restaurants
InterContinental Sanctuary Cove Resort, an IHG Hotel offers its guests a marina, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. A seasonal outdoor pool, a hot tub, and a terrace are also featured at the luxury InterContinental Sanctuary Cove Resort, an IHG Hotel. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this Gold Coast hotel.

  • 251 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1988
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
InterContinental Sanctuary Cove Resort, an IHG Hotel offers 251 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to furnished balconies. 50-inch LED televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Languages

Chinese (Mandarin), English, Filipino, French, Japanese, Korean, Malay, Russian, Spanish, Thai, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free 24-hour offsite parking within 200 metres
  • Free uncovered self parking on site
  • Valet parking on site (AUD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: AUD 48 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Cove Cafe
  • The Fireplace

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • 5 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Health club
  • Outdoor pool (guest access)
  • Piano
  • Playground
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Free cot
  • In-room babysitting
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Built in 1988
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Minibar
  • Refrigerator

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 48 per person
  • Valet parking fee: AUD 40.00 per day (in/out privileges)
  • A late check-out fee will be charged
  • In-room microwave fee: AUD 40.00 per stay
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Sanctuary Cove Hope Island
InterContinental Sanctuary Cove Resort Hope Island
InterContinental Sanctuary Cove Resort
InterContinental Sanctuary Cove
Hyatt Regency Sanctuary Cove Hotel Gold Coast
Hyatt Gold Coast
InterContinental Sanctuary Cove Resort Hope Island
Hyatt Regency Gold Coast

Frequently asked questions

What is the cancellation policy at InterContinental Sanctuary Cove Resort, an IHG Hotel?

InterContinental Sanctuary Cove Resort, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Sanctuary Cove Resort, an IHG Hotel?

As of 10 May 2024, prices found for a 1-night stay for 2 adults at InterContinental Sanctuary Cove Resort, an IHG Hotel on 2 June 2024 start from AU$284.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Sanctuary Cove Resort, an IHG Hotel?

Yep, InterContinental Sanctuary Cove Resort, an IHG Hotel has a free self car park. Additionally, there is valet parking with in/out privileges for AUD 40.00 per day.

Are there any beaches close to InterContinental Sanctuary Cove Resort, an IHG Hotel?

The closest beach to InterContinental Sanctuary Cove Resort, an IHG Hotel is Surfers Paradise Beach (17.5 km).

Does InterContinental Sanctuary Cove Resort, an IHG Hotel have a pool?

Yep, and guests love it! InterContinental Sanctuary Cove Resort, an IHG Hotel has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at InterContinental Sanctuary Cove Resort, an IHG Hotel?

InterContinental Sanctuary Cove Resort, an IHG Hotel features 2 outdoor pools, a health club and 1 hot tub.

What makes InterContinental Sanctuary Cove Resort, an IHG Hotel a romantic place to stay?

1 hot tub and garden-view dining, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at InterContinental Sanctuary Cove Resort, an IHG Hotel.

Is InterContinental Sanctuary Cove Resort, an IHG Hotel family-friendly?

You bet! With amenities like a kids' club and supervised childcare, as well as childcare services and free infant beds in the guestrooms, it's no surprise InterContinental Sanctuary Cove Resort, an IHG Hotel is a hit with families.

Does InterContinental Sanctuary Cove Resort, an IHG Hotel serve breakfast?

You bet, full breakfast is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at InterContinental Sanctuary Cove Resort, an IHG Hotel?

No, InterContinental Sanctuary Cove Resort, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Sanctuary Cove Resort, an IHG Hotel?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Sanctuary Cove Resort, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at InterContinental Sanctuary Cove Resort, an IHG Hotel?

No, only service animals are allowed.

Is there a golf course on site at InterContinental Sanctuary Cove Resort, an IHG Hotel?

There is a golf course next to InterContinental Sanctuary Cove Resort, an IHG Hotel.

InterContinental Sanctuary Cove Resort, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 605 out of 999 reviews" "
Rating 8 - Good. 262 out of 999 reviews" "
Rating 6 - Okay. 82 out of 999 reviews" "
Rating 4 - Poor. 35 out of 999 reviews" "
Rating 2 - Terrible. 15 out of 999 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back
Stayed 1 night in Apr 2024

10/10 Excellent

Jodie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, quite
Stayed 1 night in Apr 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Disgusting restaurants, old and dated rooms, not clean, noisy and damp
Stayed 3 nights in Mar 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service
The staff and facilities are great but the hotel is looking tired. Our room a marina view ground floor smelt and was damp.
Stayed 1 night in Feb 2024

10/10 Excellent

KRIS

Stayed 3 nights in Feb 2024

6/10 Okay

Gill

Travelled with partner
Liked: Cleanliness, amenities
The staff are lovely, the property is a little run down. Very expensive for what we got. Our room Had a flood poor Maine N e air con so we had late checkout and left at 10. Coving around top Pool missing and dangerous and pool not clean, lagoon pool Poorly maintained but cracks and cracks jagged under foot. Was told that they have had issues With it lately so was closed a week. Club room Not worth the cost, we ate in Sanctuary cove restaurants not the hotel. If you charge top Price provide the facilities and service to match. Good spot but prob won’t go back.
Stayed 3 nights in Jan 2024

8/10 Good

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted by an unfreidly night staff manager. Was not helpfull.. Fortunately every other staff member were above the average nationwide.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Tony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blue lagoon great for children
Stayed 3 nights in Jan 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the experience was mostly great there were a few issues. The air conditioning in our room malfunctioning (this was fixed rather quickly) as well as issues with access to our breakfast. However the hotel is in close proximity to several excellent restaurants and the grounds were beautiful.
Stayed 5 nights in Jan 2024