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4.5 out of 5

"All over excellent service. Thank you so much . See you again " More

By a verified traveller on Mon 30 Mar 2020

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Hotel Description

A luxury stay in Manukau City awaits you at The Sebel Auckland Manukau. You'll be 0.6 km (0.3 mi) from Rainbow's End and 3.2 km (2 mi) from Auckland Botanical Gardens. Highlights at this hotel include a restaurant and in-room free WiFi.

All 152 soundproofed rooms feature flat-screen TVs with cable channels, and you can enjoy coffee/tea makers, safes, and hair dryers. In-room dining is easy with amenities like refrigerators and round-the-clock room service. Additionally, phones and desks are available.

The bistro, Lakewood Bistro, serves regional cuisine and is open for breakfast, lunch, and dinner. The Lobby Bar is the hotel's own lobby lounge, serving drinks along with light fare. Other amenities include free WiFi in public areas and laundry facilities. Full breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of self parking.

Places within a 15-minute drive of this 4.5-star Manukau City hotel include Butterfly Creek and Sylvia Park.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Apartment, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

The Sebel Auckland Manukau ratings based on 38 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Sebel Auckland Manukau

Everyone (22) Couples (8) Family (8)
4 out of 5

Posted by on 10 Apr. 2020

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5 out of 5
All over excellent service. Thank you so much . See you again

Posted by on 30 Mar. 2020

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Comment from Hotel Management

31 Mar. 2020 by Rajiv Mathew - General Manager

Thank you for your awesome review.

5 out of 5
Great for a quick work trip, comfortable and friendly.

Posted by , from Birmingham London on 11 Mar. 2020

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Comment from Hotel Management

31 Mar. 2020 by Rajiv Mathew - General Manager

Thank you Elliot

5 out of 5
The receptionist just seemed rushed but she was helpful. There was only in e person on the trception and people everywhere in the foyer area so two people on, would have made it seem a lot less rushed.

Posted by on 7 Mar. 2020

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Comment from Hotel Management

11 Mar. 2020 by Rajiv Mathew - General Manager

Hi, Thank you for your awesome review of the hotel. Apologise that the check in seemed rushed and we appreciate you giving us this feedback. Kind regards, Rajiv Mathew General Manager

4 out of 5
Modern, clean, tidy, everything you need. Great pricing too!

Posted by on 16 Feb. 2020

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Comment from Hotel Management

26 Feb. 2020 by Rajiv Mathew - General Manager

Hi Lc, Thank you for your lovely review of the hotel. Kind regards, Rajiv Mathew General Manager

5 out of 5

Posted by on 23 Dec. 2019

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Comment from Hotel Management

21 Jan. 2020 by Rajiv Mathew - General Manager

Hi, Thank you for your awesome review of the hotel. Kind regards, Rajiv Mathew General Manager

4 out of 5
Staff friendly, restaurant beautiful food friendly staff, easy hotel to find

Posted by on 13 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Rajiv Mathew - General Manager

Hi, Thank you for your lovely review of our hotel and restaurant. Kind regards, Rajiv Mathew General Manager

5 out of 5

Posted by on 30 Nov. 2019

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Comment from Hotel Management

3 Dec. 2019 by Rajiv Mathew - General Manager

Hi, Thank you for your awesome rating of the hotel. Kind regards, Rajiv Mathew General Manager

4 out of 5

Posted by on 27 Oct. 2019

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Comment from Hotel Management

28 Oct. 2019 by Rajiv Mathew - General Manager

Hi, Thank you for your lovely rating of the hotel. Kind regards, Rajiv Mathew General Manager

4 out of 5
Great size rooms, but no mini bar or option in the room other than room service. Average restaurant /bar facility. Lots of things close by though

Posted by , from NYC on 18 Oct. 2019

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Comment from Hotel Management

20 Oct. 2019 by Rajiv Mathew - General Manager

Hi Nb, Thank you for your lovely review of the hotel. i have noted your comments regarding the minibar facility. Kind regards, Rajiv Mathew General Manager

About the The Sebel Auckland Manukau

Location 16 Lakewood Court, Manukau City, 2104

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. WiFi is free in public spaces. The luxury The Sebel Auckland Manukau also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Manukau City hotel is smoke free.

  • 152 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Limited onsite parking

Transport

  • Train station: Manukau Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Sebel Auckland Manukau offers 152 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

Lakewood Bistro - This bistro specializes in regional cuisine and serves breakfast, lunch, and dinner.

The Lobby Bar - This lobby lounge serves light fare only. Open daily.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and high chair. This property accepts credit cards, debit cards, and cash. Long-term renters welcome.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • One child stays free
  • Debit cards
  • Staffed front desk
  • Long-term renters welcome
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 30 per person (approximately)
  • Self parking fee: NZD 10 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sebel Auckland Manukau Hotel
  • Sebel Auckland Hotel
  • Sebel Auckland Manukau
  • Sebel Auckland
  • The Sebel Auckland Manukau Hotel
  • The Sebel Auckland Manukau Manukau City
  • The Sebel Auckland Manukau Hotel Manukau City

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.