CityLife Auckland

4.0 star property
Family-friendly Auckland hotel in Auckland Central Business District with a fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for CityLife Auckland

Property entrance
Exercise/lap pool
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Smart TV
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Pool
    Pool

Explore the area

Map
171 Queen Street, Auckland, 1001
  • Queen Street Shopping District
    1 min walk
  • The Civic Theater
    5 min walk
  • Sky Tower
    5 min walk
  • Auckland (AKL-Auckland Intl.)
    28 min drive

Room options

Superior Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Separate bath and shower
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

Executive 2 Bedroom 2 Bathroom Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Smart TV
Hypo-allergenic bedding
  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds OR 4 Single Beds

1 Bedroom Executive Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Smart TV
  • 54 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Executive 3 Bedroom 3 Bathroom Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
3 bedrooms
  • 123 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 1 Single Bed

Similar properties

About the area

Auckland

A family-friendly stay in the heart of Auckland awaits you at CityLife Auckland. Within steps you'll find Queen Street Shopping District and Sky Tower within a short 5-minute stroll. Highlights at this hotel include an indoor swimming pool and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find a 24-hour business centre and laundry facilities. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 4-property class Auckland Central Business District hotel include Auckland Ferry Terminal and SkyCity Casino.

What's nearby

  • Queen Street Shopping District - 1 min walk
  • Sky Tower - 5 min walk
  • SkyCity Casino - 5 min walk
  • University of Auckland - 7 min walk
  • Auckland Ferry Terminal - 9 min walk

Getting around

  • Auckland Britomart Station - 8 min walk
  • Gaunt Street Tram Stop - 13 min walk
  • Auckland (AKL-Auckland Intl.) - 28 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪B.B.Q King Restaurant - ‬5 min walk
  • ‪Tony's Lord Nelson Restaurant - ‬3 min walk
  • ‪The Shelf - ‬6 min walk
  • ‪Mezze Bar - ‬6 min walk

About this property

CityLife Auckland

Family-friendly Auckland hotel in Auckland Central Business District with a fitness centre
CityLife Auckland offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 1550 square feet (144 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly CityLife Auckland. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 24 levels
  • 1550 sq ft of conference space
  • 144 sq. m of conference space
  • Built in 1997
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
CityLife Auckland offers 133 accommodations with a safe and free newspapers. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Smart televisions are featured in guestrooms. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Languages

Afrikaans, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (NZD 45 per day)
  • Limited on-site parking

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,550 square feet of conference space
  • 24-hour business centre
  • Meeting room

Accessibility

  • No lift

More

  • 1 building
  • 24 floors
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 44-inch smart TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: NZD 45 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 65 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland CityLife
CityLife Auckland
CityLife Hotel
CityLife Hotel Auckland
Auckland Citylife Hotel
Citylife Auckland Hotel Auckland Central
CityLife Auckland New Zealand
CityLife Auckland Hotel
CityLife Auckland Hotel
CityLife Auckland Auckland
CityLife Auckland Hotel Auckland

Frequently asked questions

What is the cancellation policy at CityLife Auckland?

CityLife Auckland offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at CityLife Auckland?

As of 23 Oct 2024, prices found for a 1-night stay for 2 adults at CityLife Auckland on 27 Oct 2024 start from AU$187.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at CityLife Auckland?

Yep, CityLife Auckland has valet parking for NZD 45 per day. Onsite parking is limited.

Are there any beaches close to CityLife Auckland?

The closest beach to CityLife Auckland is Takapuna Beach (6.7 km).

Does CityLife Auckland have a pool?

CityLife Auckland has an indoor pool.

Is CityLife Auckland family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that CityLife Auckland is a hit with families.

Does CityLife Auckland serve breakfast?

Yep, brekkie is on offer daily.

Is there a free airport shuttle available at CityLife Auckland?

No, CityLife Auckland does not offer an airport shuttle service.

What time are check-in & check-out at CityLife Auckland?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at CityLife Auckland?

No, pets are not allowed.

CityLife Auckland Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 618 out of 1000 reviews" "
Rating 8 - Good. 302 out of 1000 reviews" "
Rating 6 - Okay. 59 out of 1000 reviews" "
Rating 4 - Poor. 15 out of 1000 reviews" "
Rating 2 - Terrible. 6 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Good Value
Stayed 1 night in Sep 2024

10/10 Excellent

Kenya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, especially for a large group! We booked a 3 bedroom apartment, which were just 3 interconnecting rooms and had 2 fully equiped kitchens which were great as we travelled with 3 kids 2 & under and 6 adults. Valet parking was very convenient for us especially being in the cbd. Would definitely stay again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a shirt excellent stay from the moment we arrived. Car park valet was easy, check in was simple and the room was very clean and comfortable. I enjoyed the heated pool. Highly recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Jul 2024

10/10 Excellent

Juanita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this place! Close to everything, so clean, staff are amazing! Thank you, we will be back!
Stayed 3 nights in Jul 2024

8/10 Good

Edward J

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Chaarenne

Business traveller, Travelled with partner
Loved the room and the staff were awesome! Very professional. Positive, helpful- couldn’t ask for more! Location was hard to get to due to construction all around the city area- not the hotels fault- but it would be helpful for them to give customers a heads up about that 😁
Stayed 1 night in Jul 2024

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to transport.
Stayed 1 night in Jul 2024

8/10 Good

Ploy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
What an awesome find! We found it hard to find accommodation that was both central and suitable for a family of 5. This was just perfect. Such a great location, within close proximity to everything you need. The staff were super friendly and accommodating and the room was spacious, clean and well equipped. The pool was an added bonus and the kids enjoyed their time in it. We had an awesome sleep on super comfy beds and there was even a portacot set up for the little one. Thanks so much. We will defiantely be staying again!
Stayed 1 night in Jul 2024

10/10 Excellent

Deanna

Travelled with family and small children, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Family friendly and great location
Stayed 3 nights in Jun 2024

10/10 Excellent

Thomas

Stayed 3 nights in Jul 2024

10/10 Excellent

Emily

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay with laundry in our room
Stayed 2 nights in Jul 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved our stay at Citylife Auckland! Fit our family of 5 comfortably. Our rooms were super clean with comfortable beds and the room had everything we needed for our stay. Staff were really friendly and helpful. Kids really loved the pool. We also had a great view of the sky tower. We will definitely be back!!
Stayed 1 night in Jul 2024

10/10 Excellent

Ruud

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the larger suites in this hotel. Spacious and well equipped.
Stayed 1 night in Jul 2024

10/10 Excellent

Sharleen

Stayed 1 night in Jun 2024

10/10 Excellent

Sharleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Citylife awesome as, so tecommended
Absolutely great service, very accommodating to requests. Joining rooms was awesome and spacious, comfy beds, clean also. Great location for in the city. Total loved it and will be back again for sure.
Stayed 1 night in Jun 2024

10/10 Excellent

Jessie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean rooms.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Stuart and Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very quiet which was a bonus given the CBD location.
Stayed 1 night in Jun 2024

10/10 Excellent

trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Good quality
Stayed 6 nights in Jun 2024

10/10 Excellent

Wilfred, Papeete

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff very good. Property very clean, safe and close to everything.
Stayed 1 night in Jun 2024

10/10 Excellent

Ruud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Abby

Stayed 2 nights in Jun 2024

8/10 Good

Nikhil

it was good
Stayed 1 night in Jun 2024