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"Not enough blankets on beds Remote batteries didn’t work Hairdryer didn’t work No tea towels " More

By a verified traveller on Mon 09 Aug 2021

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Hotel Description

At MCentral Apartments Manukau you'll be within just a 10-minute stroll of Rainbow's End and Westfield Manukau City Shopping Centre. Highlights at this aparthotel include in-room kitchens, washers/dryers, and free WiFi.

Each apartment is soundproofed and features an LED TV with cable channels, along with an iPod dock, a living room, and a dining area. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Free newspapers, free local calls, and an iron/ironing board are also available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and a 24-hour front desk. Other amenities include a snack bar/deli and laundry facilities. Each morning cooked-to-order breakfast is served between 7 AM and 10 AM. There's also the convenience of self parking.

Attractions within a 20-minute drive of this 4-star Manukau City aparthotel include Auckland City Hospital and Auckland Domain.

Standard Apartment, 1 Bedroom, Kitchenette, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$138* Per night/room 15 Dec. - 16 Dec.

Standard Apartment, 2 Bedrooms, Kitchenette, City View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Apartment, 4 Bedrooms, Kitchenette, City View

Bed Count 4 Queen Beds Maximum Occupancy 8 Max

MCentral Apartments Manukau ratings based on 126 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for MCentral Apartments Manukau

Everyone (72) Couples (8) Students (1) Family (39)
4 out of 5
Not enough blankets on beds Remote batteries didn’t work Hairdryer didn’t work No tea towels

Posted by on 9 Aug. 2021

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4 out of 5

Posted by on 19 Jun. 2021

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3 out of 5
No resturants close by and had to eat at the shopping mall food court. Bedroom light not working and general condition of the unit was in need of a makover. Positive close to the train and bus station.

Posted by on 17 Jun. 2021

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Comment from Hotel Management

4 Aug. 2021 by Mcentral

Thank you so much for the review of your recent stay at Mcentral. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the motel room. Have a great day and hope to see you again!

4 out of 5

Posted by on 30 May 2021

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2 out of 5
On arrival was greeted by other residence smoking on front steps. Immediately put me off. Indian reception guy checked me in while talking to someone of his phone. No hint of a welcome or any type of information about the property. Room was a good size.Ducted Air-conditioning does not work, you're given a portal one instead. Management need to address smokers at entrance. Spend the extra and go somewhere else.

Posted by on 10 May 2021

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Comment from Hotel Management

13 May 2021 by Mcentral

Review Responses Thank you so much for the review of your recent stay at Mcentral. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the motel room.Have a great day and hope to see you again! Kind regards,

2 out of 5
Other guests sit at front entrance smoking, when there is clearly a No Smoking sign on wall. Management do not enforce. Air conditioning not working, no extra blankets or pillows. Room had lots off damage. Laďy who checked us in had no customer service skills.

Posted by on 3 May 2021

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Comment from Hotel Management

27 May 2021 by Mcentral

Thank you so much for the review of your recent stay at Mcentral. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the motel room.Have a great day and hope to see you again! Kind regards,

2 out of 5
I liked the location. I didn't like that our rooms were not serviced and and when they did service all they did was replace the towels once in three days. I am a small person and the towels we had struggled to cover my body. We had four rooms in total there was something broken in each room carpets were dirty, the couch was ripped shower broken. The man the worked in reception was utterly disrespectful regarding the condition of rooms as we all paid the same price but one of our rooms was so horrible we asked to change and he went on about how the room was paid for through Wotif so only paid a cheaper rate. Having worked in hotels I know this is something you do not disclose to the desk I said if you check my bank account we all paid the same price the commission is between you and 'Wotif you should not be discussing this with me. In the end he did move us but was not happy about it. This is something that should not have happened very disappointed.

Posted by on 1 May 2021

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Comment from Hotel Management

27 May 2021 by Mcentral

Thank you so much for the review of your recent stay at Mcentral. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the motel room.Have a great day and hope to see you again! Kind regards,

4 out of 5
Big windows gave a view out over Auckland. The rooms were nicely presented and the apartment was well fitted out

Posted by on 22 Apr. 2021

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Comment from Hotel Management

28 Apr. 2021 by Mcentral

Thank you so much for the review of your recent stay at Mcentral. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the motel room.Have a great day and hope to see you again! Kind regards,

3 out of 5
Beds were not comfortable, room was very warm and bright lights shining through the window despite blinds

Posted by on 10 Feb. 2021

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Comment from Hotel Management

16 Feb. 2021 by Frank

Hi there, thank you for you valuable feedback. This is the first complaint we received regarding illumination level and we will look into this and find a possible way of improving going forward.

4 out of 5
Central location, big apartment with good sized rooms and amenities

Posted by , from Hamilton on 31 Jan. 2021

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Comment from Hotel Management

16 Feb. 2021 by Frank

Hi there, thank you for your valuable feedback, we will continue to improve. Looking forward to see you again.

About the MCentral Apartments Manukau

Location 17 Putney Way, Auckland, 2104

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. A fitness center, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly MCentral Apartments Manukau. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Auckland aparthotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 11 levels
  • Built in 2015
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Manukau Station (0.6 km / 0.4 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

MCentral Apartments Manukau offers 52 accommodations with iPod docking stations and washers/dryers. Accommodations offer separate living rooms. 32-inch LED televisions come with premium cable channels. Accommodations at this 4-star aparthotel have kitchens or kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries. This Auckland aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include minibars and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Living room
  • Minibar
  • IPod dock
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10 AM.

Nearby Activities

Recreational amenities at the aparthotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30 per day.
  • Cribs (infant beds) are available for NZD 10.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 200 per accommodation, per stay
  • Breakage deposit: NZD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 15 and NZD 25 for adults, NZD 15 and NZD 20 for children (approximately)
  • Self parking fee: NZD 10.00 per night
  • Extended parking fee: NZD 10 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: NZD 10.0 per stay
  • Rollaway bed fee: NZD 30 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • MCentral Apartments Manukau Apartment
  • MCentral Apartments Manukau
  • MCentral Apartments
  • MCentral Apartments Manukau Auckland
  • MCentral Apartments Manukau Aparthotel
  • MCentral Apartments Manukau Aparthotel Auckland

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.