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"Nice and clean, reception workers could use abit of customer service strengthening but overall was a good stay " More

By a verified traveller on Thu 11 Jun 2020

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Hotel Description

At MCentral Apartments Manukau you'll be within just a 10-minute stroll of Rainbow's End and Westfield Manukau City Shopping Centre. Highlights at this aparthotel include in-room kitchens, washers/dryers, and free WiFi.

You can enjoy an LED TV with cable channels, and each apartment features an iPod dock, a living room, and a dining area. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Free newspapers, free local calls, and an iron/ironing board are also available.

This business-friendly aparthotel offers free WiFi in public areas, a 24-hour front desk, and dry cleaning/laundry services. Added amenities include laundry facilities, free newspapers in the lobby, and multilingual staff. Each morning cooked-to-order breakfast is served between 7 AM and 10 AM. There's also the convenience of self parking.

Attractions within a 20-minute drive of this 4-star Manukau City aparthotel include Sylvia Park and Mt. Smart Stadium.

Standard Apartment, 1 Bedroom, Kitchenette, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$137* Per night/room 15 Dec. - 16 Dec.

Standard Apartment, 2 Bedrooms, Kitchenette, City View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Apartment, 4 Bedrooms, Kitchenette, City View

Bed Count 4 Queen Beds Maximum Occupancy 8 Max

MCentral Apartments Manukau ratings based on 115 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for MCentral Apartments Manukau

Everyone (69) Couples (8) Students (1) Family (36)
5 out of 5

Posted by , from New Zealand on 17 Sep. 2020

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Comment from Hotel Management

17 Oct. 2020 by sinjon

Hi, Thank You very much for taking time to provide us a valuable feedback. Thanks

1 out of 5
The room was dirty, there was a hole in the bathroom door, stuff wasnt working and very unprofessional. If you want a budget stay then this place is for you. Would not recommend

Posted by , from Whakatane on 12 Jul. 2020

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Comment from Hotel Management

13 Jul. 2020 by Molly

Hi there, Thank you very much for your receview. Your feedback is important for us and will hep us to improve. Hope to see you again and provide you better accommodation in the future.

5 out of 5
Nice and clean, reception workers could use abit of customer service strengthening but overall was a good stay

Posted by , from Manukau on 11 Jun. 2020

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Comment from Hotel Management

21 Jun. 2020 by Molly

Hello George, Thank you very much for taking time to share the feedback about your stay at our motel and apologies for the inconvenience caused. your comments have been taken to account seriously and will be sorted out very soon. Best regards, Molly

2 out of 5
I will never stay at this place again. Very disappointed. The condition of the room was horrible, nothing was clean.

Posted by on 24 May 2020

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Comment from Hotel Management

24 May 2020 by Molly

Hi there, Thank you for your feedback and we are extremely sorry for the unsatisfied experience that you had. We will address the issue and feed it back to our head housekeeper to ensure adequate inspections are being made. Thank you

1 out of 5
Noisy apartments stayed there 3 nights. First night there were people being loud yelling, beeping horns playing loud music in there cars. Second night there were a group of people with bat's chasing 2 other guys in the car park below screaming throwing rocks went on for about half hour and woke my baby up. 3rd night 2 drunk ladys in car park yelling and and swearing. Horrible experience would not recommend and would not stay there again. Dishwasher didn't work asked several times to have it looked at and everytime they would say its fixed. On my lastnight I asked if I could be refunded so I could stay else where, despite all my concerns about staying there they would not refund me. Pictures for apartments look great on the Web but nothing like that in real life.

Posted by on 13 May 2020

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Comment from Hotel Management

20 May 2020 by Molly

Hi there, Sorry for the inconvenience caused. I will investigate and solve this issue for every guest security. And thanks for your valuable feedback! Regards, Molly

5 out of 5
Handy to airport and my clients in Manakau. Also easy to walk to take away food outlets and restaurants and cafes.

Posted by on 4 Mar. 2020

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Comment from Hotel Management

4 Mar. 2020 by Lakhwinder

Hi Thank you so much for taking the time to leave us this amazing review.We’re so glad you had a good experience. we will make sure your next visit will be more comfortable. We hope to see you again soon. Regards

3 out of 5

Posted by on 2 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by Lakhwinder

Hi Thank you so much for taking the time to leave us this amazing review.We’re so glad you had a good experience. Thanks

1 out of 5
Do yourself a favour and don’t book here. There is no proper reception - run by young inexperienced staff who honestly have no care factor about your stay in the premises. Had a few issues including a fridge that wasn’t cooling and they showed no concern and said they could look into the following day and didn’t show any concern we had food going off. The Management didn’t offer any options and didn’t care that we had to deal with a faulty fridge with food for 5 guests contained. Very appalling business they are running. Never returning and will never recommend to any friends or family.

Posted by on 23 Feb. 2020

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Comment from Hotel Management

3 Mar. 2020 by Lakhwinder

Hi, Thank You very much for taking time to provide us a valuable feedback. Apologies for the inconvenience you experienced. We will take strict action. Thanks

4 out of 5
This place is beautiful but no real air con so the rooms are like saunas.

Posted by on 22 Feb. 2020

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Comment from Hotel Management

3 Mar. 2020 by Lakhwinder

Hi Thank you so much for taking the time to leave us this amazing review.We’re so glad you had a good experience. we will make sure your next visit will be more comfortable. We hope to see you again soon. Regards

5 out of 5

Posted by on 20 Feb. 2020

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Comment from Hotel Management

3 Mar. 2020 by Lakhwinder

Hi Thank you so much for taking the time to leave us this amazing review.We’re so glad you had a good experience. we will make sure your next visit will be more comfortable. We hope to see you again soon. Regards

About the MCentral Apartments Manukau

Location 17 Putney Way, Manukau City, 2104

Property Features

As a guest of MCentral Apartments Manukau, you'll find multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Public spaces have free WiFi. The business-friendly MCentral Apartments Manukau also features dry cleaning/laundry services, a safe deposit box at the front desk, and ATM/banking services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Manukau City aparthotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 11 levels
  • Built in 2015
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Kitchenette
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Manukau Station (0.6 km / 0.4 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

MCentral Apartments Manukau offers 52 accommodations with iPod docking stations and washers/dryers. Accommodations offer separate living rooms. 32-inch LED televisions come with premium cable channels. Accommodations at this 4-star aparthotel have kitchens or kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include minibars and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Living room
  • Minibar
  • IPod dock
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30 per day.
  • Cribs (infant beds) are available for NZD 10.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 200 per accommodation, per stay
  • Breakage deposit: NZD 150 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 15 and NZD 25 for adults, NZD 15 and NZD 20 for children (approximately)
  • Self parking fee: NZD 10.00 per night
  • Extended parking fee: NZD 10 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: NZD 10.0 per stay
  • Rollaway bed fee: NZD 30 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • MCentral Apartments Manukau Apartment
  • MCentral Apartments Manukau
  • MCentral Apartments
  • MCentral Apartments Manukau Aparthotel
  • MCentral Apartments Manukau Manukau City
  • MCentral Apartments Manukau Aparthotel Manukau City

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.